Bisha Hotel Toronto

Recent Reviews: 812

• User:amritsinha

  Trip type: Couples

  Truly a luxury

  26 May 2026

  Truly luxury! I have stayed in W Osaka & Palace Del Inka in Cusco ( another luxury collection) and this one and this too had a distinct character that stands out! It is an Incredible property, every aesthetic is thoughtful and beautiful and unique. Josh Papa, their manager who runs the show is a stand up guy & a class act!

• User:djp55

  Trip type: Couples

  Thank your Norbert

  17 May 2026

  My wife and I stayed here for our anniversary. The entire experience was fantastic.Norbert checked us in and delighted us several times during our stay. His attentiveness and care were remarkable and elevated our stay from good to great.The hotel itself has many positives such as the location, the thoughtful and modern rooms, the rooftop bar and the general vibe.We're looking forward to our next stay there General Manager, General Manager at BISHA, a Luxury Collection Hotel, Toronto, responded to this review Dear djp55,Thank you for choosing us to celebrate your anniversary. We are thrilled that your experience was fantastic and that Norbert added a remarkable touch to your stay. His attentiveness is indeed an asset to our team. We appreciate your five-star review and eagerly anticipate your next visit.

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• User:Josephine C

  Trip type: Friends getaway

  A Truly Memorable Stay

  22 Apr 2026

  We had an exceptional stay at Bisha Hotel Toronto. The thoughtful touches—especially the macarons and handwritten card, made our celebration feel incredibly special. Every staff member we encountered was warm, welcoming, and professional, and we absolutely loved our room.A special thank you to Josh, the Chef Concierge, who truly went above and beyond to make our stay memorable. We felt so well taken care of and can’t wait to return. General Manager, General Manager at BISHA, a Luxury Collection Hotel, Toronto, responded to this review Dear Josephine,Thank you for the wonderful review. We're delighted to hear that your stay was exceptional and that the thoughtful touches, like the macarons and handwritten card, made your celebration special. Our team always strives to create welcoming and memorable experiences for our guests. Josh, our Chef Concierge, will be thrilled to know he made such a positive impact on your visit. We are eager to welcome you back for another luxurious stay.

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• User:John H

  Trip type: Business

  A hotel that truly makes you feel at home

  10 Apr 2026

  I just wanted to take a minute to tell you how amazing the staff at the Bisha Hotel in Toronto is. Jacob who is the front desk manager and Josh who is the concierge lead the way but literally everyone I’ve encountered during our stay has been amazing. I know that Bisha is new to the Marriott family but they are definitely setting the standard. General Manager, General Manager at BISHA, a Luxury Collection Hotel, Toronto, responded to this review Dear John,Thank you so much for your kind words about our team at the Bisha. We are thrilled to hear that Jacob and Josh, along with everyone you encountered, made your stay exceptional. It is wonderful to know that we are setting a high standard for the Marriott family. We truly appreciate your recognition of our commitment to luxury and excellence.

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• User:Stevanders J

  Trip type: Couples

  California Dreamin’

  24 Mar 2026

  Dearest BISHA, a Luxury Collection Hotel, Toronto. In the heart of Old Toronto, on Blue Jays Way, steps to the Skydome. The pictures on your website and online do the hotel justice. However, the real beauty is seeing it with your own eyes in person. Upon arrival, the doorman greeted us at our vehicle. He asked our names, asked if we were going to be doing valet and within minutes, we were treated as if we were part of the BISHA family. The two doorman made us feel so welcomed. They opened the door for us, offered to take our baggage as we politely declined as we like to be in control of those things we couldn’t help, but feel special in that very moment because of the way they were treating us Both of the doorman opened these two beautiful oversized, black lacquer doors with rusty gold embellishments only to reveal a luscious lux visual of black-and-white marbled floors, and this aroma that only made you feel more than high class but, made you feel like you were in a class of your own.This story continues with the experience of standing in the grand foyer of this hotel being greeted by more front desk staff. Upon checking in, the staff made things so easy and after a long drive the offer of a glass of Prosecco or water while we waited to check in just hit the spot. The front desk staff were so kind and courteous and accommodating. They were truly amazing.The front desk staff paid attention to what we were saying to each other and what we were sharing with them. They were attentive and made sure that we felt comfortable and at home during our stay. The bell man, so kind and courteous, even though that’s what their job is all about, made us feel that it was more for them. You could feel their energy and they’re genuineness to want to make you feel good while you stayed at their place of employment. That really struck a cord and meant a lot, especially coming from a customer service role and experiencing that for the first time on the flipside.The Bellman took our luggage to our room, helped us unload and asked us if he could explain some of the special features in our room to us. We’ve stayed at some pretty high class joints and none of them compared to the experience we’ve had at this hotel. The rooms were solid and so spectacular. You couldn’t hear anything besides the sound of your breath. Noise cancellation was in full effect. We stayed for three nights, the hotel was always clean smelled fresh housekeeping was always on top of everything. We were celebrating a special occasion, and they surprised us with a beautiful cheese platter made by the kitchen on site which was absolutely spectacular anddelicious. They didn’t have to do that for us, but they did and that really sets them apart.The floor we stayed on was designed by Lenny Kravitz and his team and let me tell you that these rooms and floor were decked out with the most gorgeous details. You felt Lux every time you stepped into the elevator and got out of it to walk down the hallway of your floor.You felt like a superstar before any drinks at the bar and even more like a superstar after a couple of them, that’s how beautiful this place was. From the French bakery on the side to the California styled and themed restaurant on the 44th floor to the Asian fusion inspired restaurant on the other side, the atmosphere and energy was more than what we could’ve asked for. The food was spectacular and of course, everyone has a certain expectation of what they like and don’t like and the great thing about these three different food opportunities at this hotel gives everyone a little bit of something. The freshness was beyond exceptional. The advice and the recommendations for local eateries and restaurants around the area were on the tips of their tongues, and we were more than grateful to hear what they had to say about their experiences.As I can’t remember everyone’s names as there were quite a few who helped us during our stay, two names in specific come to mind that went over and above to ensure that we were made to feel at home and that was of Josh and Jacob. Concierge and Front of House Manager. (Sorry if those exact labels are inaccurate but hopefully they know what we mean) These two beautiful humans made my partner and I feel like we were five stars. They greeted us they said hello they said goodbye. They asked us how we were feeling and how we were doing. How was our stay? Was there anything they could do to make our stay even better? If we had anything to ask of them, it was without hesitation. We had read the reviews before booking, and most of the reviews were 4 to 5 stars. We booked based on that and we were blown away.This place is an absolute gem. Toronto is very lucky to have them.Out of a five star system this place deserves at least an eight. The cost for this experience was more than worth it. Thank you Bisha, a Luxury Collection Hotel, Toronto. We will be back! General Manager, General Manager at BISHA, a Luxury Collection Hotel, Toronto, responded to this review Dear Stevanders,Thank you for taking the time to share such a wonderful review. Our team takes great pride in providing exceptional service, and it's heartening to know that you felt like part of the BISHA family. From the warm welcome by our doormen to the attentive service from our front desk and bell team, every moment you described captures the essence of luxury we strive to offer. Your kind words about Josh and Jacob reflect their dedication to making every guest feel like a superstar. We look forward to welcoming you and your partner back soon.

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