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Sheraton Toronto Airport Hotel & Conference Centre

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Sheraton Toronto Airport Hotel & Conference Centre

locationToronto Airport, Toronto-ON

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About Sheraton Toronto Airport Hotel & Conference CentreAbout Sheraton Toronto Airport Hotel & Conference Centre

Location

The hotel is located close to Lester B. Pearson International Airport, and there is a complimentary airport shuttle service. It is within a few kilometres of all major highways leading in and out of the city, as well as being a 10-minute drive from Woodbine Racetrack and Casino and Woodbine Centre Mall. It is just a 5-minute drive to Toronto Congress Centre and International Centre.

Facility

The hotel has 6 junior suites, 121 single rooms and 122 double rooms, which are located on 8 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 249 non-smoking rooms.

Sport

Excellent swimming awaits guests at the indoor pool. The hot tub in the pool area promises pure relaxation. The hotel offers outdoor sports, including cycling/mountain biking, crazy golf, golf and horse riding. Sport and leisure facilities at the hotel include a gym, table tennis and bowling. Various wellness options are available at the hotel, including a spa, a sauna, hydrotherapy treatments and a solarium.

Meals

Various dining options are available, including a breakfast room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Staff are also happy to provide children's meals. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Sheraton Toronto Airport Hotel & Conference Centre Amenities at Sheraton Toronto Airport Hotel & Conference Centre

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Set menu dinner

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      Set menu lunch

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      Special Offers

  • Sport/Entertainment

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      Bowling

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Minigolf

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

24 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

563

Very Good

417

Average

140

Poor

56

Terrible

52

Recent Reviews: 1228

  • User:Winnipeg4

    Trip type: Business

    Very good option for Clear Point Surgical Patients

    rating29 Jan 2026

    We stayed here as part of the Sheraton's arrangement with ClearPoint Surgical Solutions - it is literally across the street. Staff were well versed on this program and happy to accommodate any requests - like a raised toilet seat or a later checkout. They even put us right across from the ice machine, which was great. Room service was tremendous and quick (separate review made for Olio). Staff were excellent, especially our beautiful singing housekeeper. We were glad we stayed here. Two notes: (1) these are pet-friendly rooms. If you have allergies, bring your antihistamines and stay off the upholstered furniture. (2) The shower chair provided was actually a commode, and the shower was a bathtub, not a walk-in shower, so that part was a bit challenging. It was fine, just good to know in advance. All in all, a successful trip.

  • User:C7166PRterrys

    Trip type: Family

    A warm welcome from a great staff

    rating24 Jan 2026

    The hotel manager, Abdul Khan and the staff at the hotel were extremely welcoming of my family. they made them feel special. In spite of some initial confusion, the team figured out how to make everything work out putting their guests above all else.well done!!

  • User:Northernclimes

    Trip type: Couples

    Thank you everyone!

    rating15 Jan 2026

    The hotel staff, without a single exception, were friendly, helpful and supportive. We required an accessible room and everyone went out of their way to ensure we had everything we needed and were comfortable. And the restaurant was surprisingly good; a bonus.

  • User:Liam H

    Trip type: Business

    Dread coming here as part of a group booking

    rating04 Jan 2026

    I have stayed here a couple of times, amd while the public areas are clean and tidy, the rooms are average and the service is variable.Staff ranged from uninformed to unhelpful.A great example of a Bonvoy location that seems happy to benefit from the advertising, but doesn't really like providing the "perks" of Bonvoy Status.Any request for the status perks that most properties provide happily, the excuse of being part of a group was used as a convenient way to deny the facilities that many other properties provide. I was advised to speak to a sales manager, and given her card, but she was, apparently, unwilling to answer the phone at any point Duty Manager, Guest Services / Front Office at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review Thank you for taking the time to share your feedback and for staying with us on more than one occasion. We appreciate you outlining both the positive aspects of your experience and the areas where we fell short.I’m sorry to hear that the room quality, service consistency, and your interactions with our team did not meet your expectations. Your comments regarding staff knowledge, responsiveness, and the handling of Bonvoy status benefits are particularly noted, as this is not the impression we aim to leave with our guests.We also regret the frustration you experienced when attempting to follow up with a member of our team. Your feedback has been shared internally so it can be reviewed and addressed appropriately.We truly value your perspective and thank you again for bringing these matters to our attention.Warm Regards,Wahid KhanRoom Operations Manager

  • User:Lori M

    Trip type: Couples

    A clean, lovely hotel with all the amenities

    rating30 Oct 2025

    It was a treat to stay at the Sheraton in Toronto last week. I was there for a hip replacement surgery at Clearpoint Surgical Solutions across the street. The staff was so friendly, accommodating & made our stay awesome. They graciously allowed us to book in early & rest, had all the amenities to support surgery recovery. The gym was clean, good quality equipment & the pool was lovely with a bright dome ceiling to allow lots of light in. The restaurant staff were kind & helpful especially Ursula & Elif & Johanna. The food was delicious & fresh & never disappointed. We will stay here again.

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