Super 8 By Wyndham Ajax/Toronto On

Recent Reviews: 550

• User:Jazmin M

  Trip type: Couples

  May long weekend.

  16 May 2026

  Good location. Stayed in king suite. Good price for the night. Little outdated but enjoyed our stayed and its second time coming here. Only negative was our room smelled like smoke. We didn’t have that last time. Complimentary breakfast included. Didn’t get to use indoor poor this time. Friendly staff. Will come back again.

• User:A O

  Trip type: Solo travel

  Fine for overnight stay

  10 May 2026

  My stay was fine, definitely read the reviews prior to booking. The check in was quick and friendly, they reuse the card holders which I thought was odd but none the less. The beds are terribly hard, but the sheets were clean. The room definitely was not as clean as you would expect., if needed a overhaul for that for dusting (i think it’s been left unused for a bit) the bathroom counter and toilet were clean, but the rest definitely needed again an overhaul. I would say if you wanted to stay overnight and not use much of the room then fine. It feels as though they are just half assing things to keep costs down. Overall, 6.5/10.

  Read more

• User:Monica S

  Trip type: Family

  Low Expectations, But Cleanliness Still Matters

  14 Mar 2026

  I know this is a Super 8 and I don’t come in with high expectations. I’m fine with outdated rooms, but I do expect a clean space.Unfortunately, the room clearly hadn’t been cleaned properly. The floors weren’t swept or vacuumed, there was a previous guest’s shirt on the floor, dust on the phone and window ledges, bugs on the window sill, and the room smelled.The bathroom floor had small black hairs, and the worst part was the nightstand, which had a questionable white/clear substance on it.I’m giving two stars instead of one because housekeeping did come right away when we reported it and cleaned the room, which I appreciated. But basic cleanliness should be the starting point.

  Read more

• User:JAY H

  Trip type:

  Not a great experience

  12 Mar 2026

  This hotel is in need of significant upgrades and maintenance. The room we stayed in had several issues that impacted our overall experience. The toilet seat was broken, and the sink vanity was damaged on both lower sides where towels are stored, which caused the towels to fall onto the floor. The doors throughout the room appeared quite worn, and the bathroom door showed signs of substantial water damage.Additionally, the curtains were damaged at the top and had noticeable stains that appeared to resemble blood or sauce. The beds were also very uncomfortable—extremely springy and firm—which made it difficult to get a good night’s rest.We were also not informed that breakfast service ended at 9:00 a.m., which unfortunately resulted in us missing it.Overall, we were disappointed with the condition of the room and felt it did not meet reasonable expectations for cleanliness and maintenance.

  Read more

• User:Michael G

  Trip type: Family

  Misrepresentation, Safety Issues, and Poor Management

  14 Feb 2026

  We booked this property as a youth hockey team after confirming specific details in advance.Prior to reserving multiple rooms, our team coordinator contacted the hotel to confirm two items:1. That the pool was operational.2. That although no conference room was available, the team could use the breakfast area as a gathering space.We were told yes to the pool and yes to using the breakfast area. Based on those representations, the team proceeded with booking multiple rooms.ARRIVALAt check-in, there was a significant backlog due to previously issued room keys being deactivated. Multiple guests were locked out of their rooms. While inconvenient, we initially viewed this as an operational issue.We were then informed the pool was closed due to a chemical imbalance. This was the primary amenity for the children during a tournament weekend.Additionally, one member of our group who had reserved a suite was assigned a standard room instead.ROOM CONDITIONThe room presented multiple maintenance and safety concerns, including:• A television improperly connected with taped wiring• Window blinds partially detached, so they wouldn't close properly• An electrical outlet missing a cover plate, exposing wiring• Loose cable conduit hanging across the room• A bathroom door that detached from its hinges• Uncleaned construction debris under the bathroom counterStaff attended the room; however, the maintenance employee appeared unequipped to complete the repair. In order to restore basic functionality, I assisted in remounting the bathroom door.These were not cosmetic deficiencies. They were basic maintenance and safety issues.GATHERING SPACE ISSUELater that evening, the team attempted to use the breakfast area as discussed at booking. Access was refused.When clarification was requested from the manager (Shubham Khaddi), the explanations changed.He first stated that no such permission would have been given, despite the fact that this arrangement was confirmed prior to booking and relied upon when reserving multiple rooms.He then stated that municipal licensing restrictions prevented the motel from “serving food.” When asked about the daily breakfast service, he stated that breakfast was “marketing.”For clarity, we were not requesting food service from the hotel. We had ordered pizza from an external vendor and were simply seeking to eat it in the space previously identified as available.The explanations provided were inconsistent and dismissive.LOBBY CONDITIONSThe team ultimately gathered in the reception area. Both sets of automatic doors were malfunctioning, leaving the lobby exposed to outdoor temperatures. Guests were repeatedly instructed to leave the doors open despite the cold.This review is not about luxury expectations. It concerns misrepresentation of amenities, room assignment discrepancies, basic safety deficiencies, and unprofessional management conduct.I'll dismiss that the hotel was loud. There were several hockey teams there. The walls are paper thin, so you will hear everything from every connecting room. As for value, neighbouring hotels are similar in price, but offer a much more luxurious and spacious environment with actual amenities.There were no redeeming aspects of this stay. Based on this experience, I would strongly advise others to consider alternative accommodations in the immediate area.

  Read more