tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homecanada

Grand Pacific

images

View Gallery

image url
image url

Grand Pacific

locationVictoria, Vancouver Island-BC

Share this Dealshare

About Grand PacificAbout Grand Pacific

Location

Facing the Inner Harbour and adjacent to the Parliament Buildings, the hotel is 2 blocks away from the shops along Government Street and 5 blocks from Fisherman's Wharf. The city centre of Victoria is around 1.400 m away, where guests can also find shopping facilities. Nearby attractions include the Pacific Undersea Gardens, some 100 m away, Royal British Columbia Museum, around 300 m away, Thunderbird Park, some 400 m away, Victoria Bug Zoo, around 500 m away, the Maritime Museum of British Columbia, roughly 600 m away, and Emily Carr House, some 800 m from the hotel.

Facility

The hotel has 304 rooms, which are located on 10 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a 24-hour security service, medical assistance, room service (for a fee), an alarm call service, a laundry service and a hairdresser. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine and photocopier is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities in the rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex guarantees comfortable swimming with its 2 pools and pleasantly heated water. If the weather is not so fine, swimmers can head to the indoor pool. There is also a swimming area for little ones. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. Those who wish to stay active while on holiday can enjoy cycling/mountain biking and tennis. For a fee, golf is also available. Water sports offered include aquafit, and sailing is available for a fee. Sport and leisure facilities at the hotel include a gym, squash and yoga. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon and hydrotherapy treatments. Subject to charge: massage treatments.

Meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Grand Pacific Amenities at Grand Pacific

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Set menu dinner

    • -

      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aqua aerobics

    • -

      Children's Pool

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Gym

    • -

      Heated Pool(s)

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Sailing

    • -

      Sauna

    • -

      Squash

    • -

      Steam bath

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Park

400 m

Tourist Centre

1.4 km

City Centre

1.4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1957

Very Good

824

Average

238

Poor

80

Terrible

40

Recent Reviews: 3139

  • User:Lisa B

    Trip type: Family

    Meh. Not worth the price of admission.

    rating26 May 2026

    We recently stayed at the Hotel Grand Pacific while my husband was in Victoria competing in the Ironman. Given the nature of the trip, getting a good night’s sleep and being comfortable in the room was extremely important to us.Unfortunately, the air conditioning in our room did not work properly during our stay. We reported the issue to the front desk and were told a technician would come take a look at it. However, when we returned to the room later, nothing had changed and the room was still uncomfortably warm. We ended up having to keep the patio door open just to get some airflow.We brought the issue up again at checkout, hoping there would at least be some acknowledgment or effort to make things right, but the response was basically just “sorry to hear that.” There was no compensation, follow-up, or real concern shown, which was disappointing considering the cost of the stay.The hotel itself also felt quite outdated. The decor throughout the property was very dark and dated, and overall it did not feel like the experience matched the price point we paid.That said, there were a few positives. The location is excellent and very convenient for exploring Victoria, and the food at Fathom restaurant was genuinely great.One other thing worth noting is parking costs. Self-parking is $28/day, while valet parking is $35/day.Overall, while the location and restaurant were highlights, the lack of responsiveness regarding the air conditioning issue and the dated feel of the hotel made the stay feel overpriced and not worth the money.

  • User:MightyMc18

    Trip type: Family

    Maybe keep looking

    rating25 May 2026

    Nice place. A bit pricey for a dated hotel. AC didn’t work at all.

  • User:jamesmQ5265QE

    Trip type: Family

    Disappointing end to our Canada trip

    rating19 May 2026

    We booked the Hotel Grand Pacific because it was advertised as a luxury hotel in a prime location next to the Parliament Buildings, and we wanted to mark the last night of our trip with somewhere special. Unfortunately it fell well short.The room was run down, dirty and had a noticeable smell. Even after being upgraded, the carpets had stains, there was a broken plug socket, and the balconies were dirty. The mattresses are rock solid — we ended up requesting a topper, which was provided, but it made little difference. The aircon blows out warm air.The night before we stayed at the Delta in Victoria, which was significantly better and considerably cheaper, and literally across the bay. For the price point the Grand Pacific charges, and the way it markets itself, this hotel falls well short of expectations. The location is the only thing going for it.Would not stay again or recommend.

  • User:queenofhearts7

    Trip type: Family

    Pleasant stay

    rating26 Apr 2026

    Our family picked Victoria for a short spring break and my sister in-law booked the HGP. This hotel had the perfect harbour location and we were able to walk everywhere, we loved that. We had rooms with very comfortable double queens beds, very quiet location and amazing view. We arrived early (1:00 pm) and could not check in but were able to register and leave our bags, time to tour. When we did return at 4:00 pm, the front desk tried to take a second deposit, strange but we worked that out. Our biggest complaint was paying $28 for parking which was 2 block away and located on a small gravel lot. Most of the time the lot was full and with limited parking in the area, we were able to leave our SUV on hotel premises. Would we return, absolutely, but sort out your parking issue.

  • User:worldtraveller632

    Trip type: Family

    Amazing restaurant. Rooms need modernising.

    rating07 Apr 2026

    We spent a long time deciding between this hotel and the other well known one in Victoria. Ultimately we settled on this hotel having read the reviews about space. We paid for Signature Harbour View 1 bedroom Suite. It had two separated areas - one for living and one for sleeping. It had a dual aspect window overlooking the harbour and a side balcony.It was harbour facing but situated on the side, which considering we went for one of the more costly rooms, I was a little disappointed with as the view was restricted. The room itself was very dated. The carpets require significant cleaning. The door had areas painted in a different colour paint and the attention to details such as wonky light shades was disappointing.The breakfast in the Fathom restaurant was delicious. Really cannot recommend the granola enough!

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot