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Quality Suites Whitby

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Quality Suites Whitby

locationWhitby, Whitby - Oshawa-ON

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About Quality Suites WhitbyAbout Quality Suites Whitby

Location

This hotel welcomes guests in Whitby.

Facility

The hotel has a lift and features 104 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. Additional features include a refrigerator, a microwave and a tea/coffee station. A direct dial telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. A hairdryer is provided in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym and aerobics.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Quality Suites Whitby Amenities at Quality Suites Whitby

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

68

Very Good

79

Average

31

Poor

22

Terrible

28

Recent Reviews: 228

  • User:Mitch L

    Trip type: Business

    Do not stay here for hockey tournament...... worse place to be with a sport team. No pool no room for kids to be kids an

    rating26 Mar 2026

    Do not stay here for hockey tournament...... worse place to be with a sport team. No pool no room for kids to be kids and curfew is 10 pm wtf

  • User:Maps1732

    Trip type: Family

    Book Elsewhere

    rating15 Feb 2026

    Avoid booking this hotel. Check in was fast asked for more pillows and blankets for the pull out was told we ran out of pillows and blankets. Hot water not working in half of the hotel. Bathroom door wouldn't unlock. Maintenance had to be called was told not to shut door completly. Rooms are redown. Morning breakfast not enough room and food seemed dried out. Morning kitchen staff looked miserable. He/she took forever to replace any food. Book elsewhere they do not want your business.

  • User:StanleyandMarie

    Trip type: Couples

    Functional and clean rooms

    rating14 Jan 2026

    The room and location was great for an overnight stay with our pet. Hubby checked in earlier and when my daughter dropped me off at the hotel they would not give out any information. Eventually, they called him on the room phone and advised I was there and after yet more discussion, they allowed me to go to the room. (We only have one mobile phone between us ). Other than this, the breakfast was fine (quality inn level) and the room was fine for an overnight.

  • User:Sheena C

    Trip type: Family

    Theft and No Help

    rating23 Nov 2025

    We drove to Ontario from the east coast to drive a family member and her trailer full of belongings to her new home in NL. We made our home base this hotel. We had her trailer full of everything she owns besides the clothes on hers and her daughter’s backs parked at the hotel, as the staff said it was ok. We went out for food and to visit her parents graves before leaving the province and when we got back, the trailer was gone! In no time of leaving, someone swooped in and stole it. It almost feels like inside work with how fast it happened. There’s been no help and she’s left to move with absolutely nothing! All of her life’s things, gone! Be weary of theft if using this location :(

  • User:Jen S

    Trip type: Family

    Never Again

    rating07 Aug 2025

    My family and I stayed at the Quality Inn Suites in Whitby for 3 nights for my sons Ontario Provincials for lacrosse. Upon opening up the sofa bed, the top portion of the bed was completely broke and fall right down to the floor. Called the front desk to make aware of this, which they unfortunately did not have any other rooms available to be switched too. The reason why I booked that specific room, was because of the extra beds. No cots were available either. The front desk stated that the maintenance person would be up to repair the bed. Knock at the door, with a young gentleman, who glanced at the bed, saying he was not able to fix it and recommended just putting the couch cushions behind the head of it, to hold it up. So for 3 nights, we had a bench and 2 cushions to try and hold up the bed to be able to somewhat sleep backwards, lol. Called the front desk again to make them aware that they were unable to fix it. Stated that I would like to be compensated for the inconvenience of it, and they stated they would make a note of it on the computer.Fast forward to the next morning breakfast. The hotel is sold out. 1 staff member running the whole breakfast room, packed full, hardly able to get a crumb to eat. With the next morning coming down to breakfast to find signs hanging on all the warm breakfast items, stating, unavailable. When asking the staff why there isn't any food, they stated they didn't get their order in. Wouldn't you think a hotel that is sold out, would be prepared for what is needed? No compensation for any of this. When you book a hotel, breakfast is a major factor, especially being complimentary. Hotel was over priced, much likely doubled in price for the tournament. When checking out, the manager was not present to speak too regarding what would be compensated for above. Did receive some money off, but not enough for what we paid for 3 days. After calling multiple times per day for 4 days, to try and talk to a manager(didn't know they were so busy with meetings), I was able to get a little more reimbursed. It shouldn't have to be this difficult and it shouldn't happen!I will not be returning to the Quality Inn Suites. Stay far away please!

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