tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homecanada

Quality Inn & Suites

images

View Gallery

image url
image url

Quality Inn & Suites

locationWhitehorse, Whitehorse-YT

Share this Dealshare

About Quality Inn & SuitesAbout Quality Inn & Suites

Location

This resort is located right in the heart of Whitehorse.

Facility

The resort has a lift and features 99 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The complex has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A variety of shops are available, including a souvenir shop. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services include a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the resort, including skiing, a gym, aerobics, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at Quality Inn & Suites Amenities at Quality Inn & Suites

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Gym

    • -

      Horse Riding

    • -

      Sauna

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

44

Very Good

97

Average

107

Poor

86

Terrible

55

Recent Reviews: 389

  • User:devon s

    Trip type: Solo travel

    F this place

    rating02 Mar 2026

    We’re driving through Canada to get back to alaska, needed a room for the night for us and our 2 dogs. Woke up to our truck and camper trailer broken into, when we went to the manager and front desk they didn’t care and said there were no cameras where we parked? Basically told us to kick rocks. When we arrived we had asked 3 times to make sure it was ok to park where we were parking and they said yes. Not mentioning that a month ago, in this exact spot, the same thing happened to someone. All of our belongings are stolen and we are out of a truck window in 30 below weather. Absolutely horrible hotel. wendy r, at Quality Inn & Suites, responded to this review Good Morning Devon,I am sorry for our unfortunate break-in, and you felt we didn't care.We take this very seriously. We advised you to go to the RCMP,The RCMP will come and request all views from the camera we have.

  • User:AlwaysTraveller1

    Trip type: Business

    Very dissatisfied.

    rating05 Feb 2025

    I went for a business trip for Council of Yukon First Nations, whom paid for my stay at the Quality Inn in Whitehorse, Yukon. They put me in the dirtiest, stinkiest room that they most likely had. I know this because my last day there, the power went out in my room, so they put me in another room for me to get ready to leave and that room was somewhat okay. In my own opinion they gave me that room because it was being paid for by a First Nation Government. I asked for a new room when I seen it and they said no we don't have anymore rooms. When I complained to the manager, her name was Wendy, she wouldn't give me her last name. She was so rude to me, I can't understand why people like her are even employed, much less dealing with the public.I would not recommend anyone staying at this hotel, ever, it's not even fit for an animal. So people DO NOT STAY AT HIS HOTEL!!! wendy reid, General Manager at Quality Inn & Suites, responded to this review Good Morning Carol,We are under hotel construction. We have two floors closed at this time.When you checked in, we provided you with a guest room. You then went to the front desk and asked for a different room.On that day we were fully booked. The front desk agent explained this to you. We also offered to move you to our other hotel. You denied and continuously accused the hotel of being discriminating. You stayed with us for 3 nights. On your last day, the power went out in your room. Our front desk lets you use another room to get ready. Once again you were verbally abusive to my front desk.When you called I tried to explain the situation at the hotel. Once you started discriminating against me, the conversation was over.I will not tolerate anyone being verbally abusive to my staff or me.

  • User:F5143ZHrichardp

    Trip type: Family

    Dingy and worn out

    rating08 Oct 2024

    The facility is tired and quite worn. It was clean, but everything is dated. Wall paper pulling away, chips in the paint, dingy lighting, spray insulation on the curtains, and dust clogged a/c. Really not up to Quality standards. I was very disappointed wendy reid, General Manager at Quality Inn & Suites, responded to this review Good Morning,Thank you for your feedback.We are excited to announce that we have started renovating.

  • User:mdsto d

    Trip type: Friends getaway

    Small Price, Large appeal.

    rating10 Sept 2024

    This was my "go to" place when traveling to Whitehorse from Skagway. The rooms are very nice but 2 are especially large. Comfortable bedding and hot showers, staff is amazing and friendly. Try Ricky's for breakfast when you wake up.... fantastic. wendy reid, General Manager at Quality Inn & Suites, responded to this review Hi diamond seller,Thank you for your great feedback.We look forward to seeing you again.

  • User:MCH P

    Trip type: Family

    FALSE Advertising

    rating19 Aug 2024

    We booked here based on the published claim by this hotel that a "Shuttle is Provided" from the airport. The airport is 0.7 miles away, but too far to walk with suitcases. We double-checked when we reserved. But- NO Shuttle! We had to pay coming and going at $30 each way. We have had No answer from corporate, but have since read that others found issues with this lie. Also- the small restaurant onsite was closed. The power failure certainly wasn't the fault of the hotel.... but clearly, any reputable Business would have bent over backwards to try to rectify the $60 lost to Ubers by D-R-I-V-I-N-G us to the airport. Beware. The listing is still False even today. Absolutely no Customer service here at all! wendy reid, General Manager at Quality Inn & Suites, responded to this review Good Morning,I would like to reassure everyone that we don't false advertise.We do have shuttle service for all commercial flights.The shuttle services stays at the airport until the last guest leaves the baggage area.The Front Desk are more than willing to assist on times for departures to the airport.I am not sure what happened on your arrival or if you asked for times for departures.Hope you have a nice day!

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot