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Ibis Puerto Montt

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Ibis Puerto Montt

locationChile, Puerto Montt

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About Ibis Puerto MonttAbout Ibis Puerto Montt

Location

This hotel warmly welcomes guests in Puerto Montt.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Rooms feature a kitchen and a bathroom, and central heating ensures just the right temperature. Most units have a sea view. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe and a desk are also available. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

After an eventful day, guests can work out and recharge in the gym.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Ibis Puerto Montt Amenities at Ibis Puerto Montt

  • Facilities

    • -

      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Gym

LocationLocation

Map preview

Around this property:

Centre

1.2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

52

Very Good

70

Average

49

Poor

26

Terrible

30

Recent Reviews: 227

  • User:Derry M

    Trip type: Solo travel

    Ibis Hotel Puereto Montt...Worth returning to

    rating02 Jun 2025

    I spent one night at this hotel in April of this year-2025-and it was very satisfactory...The location was perfect-right beside the bus station...The room was very large and sleep quality was excellent...Breakfast-included in the price-was very good with a wide variety of food available...Staff were friendly and overall this hotel is worth returning to...

  • User:dakozicki

    Trip type: Couples

    Heartless and Poor Customer Service

    rating31 Mar 2024

    We booked a room, but made a mistake on the dates (off a month). We realized the mistake within an hour and contacted Expedia who contacted the hotel. They refused to change the date and kept our money. Needless to say, we will not be rebooking for the correct dates.

  • User:shankar5250

    Trip type:

    Good value for money

    rating13 Dec 2021

    Everything went smoothly. The only comment that I have is that the front desk should provide tour information. My tour booked through Viator was cancelled. I wish that I had the tour information from the hotel to book alternate tours

  • User:Voyagearoundtheworld

    Trip type:

    Should be avoided

    rating05 Apr 2020

    The hotel sits above a shopping area and a bus terminal in a remote area of Puerto Montt. The building is run down and shabby. Rooms are filthy, loud and small with bathrooms that you would like not to enter. Staff is friendly but they have only little knowledge about what they are doing and don't speak english at all. Breakfast is just ok but the unfriendly staff underline the hostel style atmosphere. We would not go there again.

  • User:Maskotas

    Trip type:

    Extremely convenient to the bus terminal

    rating13 Feb 2020

    We only spent one night here, to recharge between long trips between Chaiten and Valdivia but for convenience there is nothing like staying at a hotel resting on top of the bus terminal!Kudos to the staff for allowing us to store two bags before we embarked on our loop to Chiloe and the Chaiten. It would have been a nightmare to lug those extra two suitcases around small towns as we searched for lodging. Thanks again, Ibis!

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