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Ismael Hotel

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Ismael Hotel

locationSantiago Chile, Santiago de Chile

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About Ismael HotelAbout Ismael Hotel

Location

This hotel warmly welcomes guests in Santiago de Chile.

Facility

The hotel has a lift and features 44 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A minibar and a desk are also available. Additional features include a mini fridge and a microwave. There is also an ironing set and a trouser press. A telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, yoga, a spa, massage treatments and hiking. An entertainment programme and live music are also options for entertainment.

Meals

The hotel features dining services including a restaurant, a café and a bar. Breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Ismael Hotel Amenities at Ismael Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

111 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1092

Very Good

285

Average

61

Poor

17

Terrible

14

Recent Reviews: 1469

  • User:Kowenwu

    Trip type: Business

    Unable to contact them

    rating13 May 2026

    I have been writing multiple emails and multiple WhatsApp but it seems like they do not respond Gestor de Experiencia, Guest Services / Front Office at Hotel Ismael, responded to this review Dear Kowenwu, thank you for bringing your concerns to our attention. We sincerely apologize for the difficulties you have encountered in trying to reach us. Your feedback is invaluable, and we are committed to improving our communication processes to ensure that all inquiries are addressed promptly. We understand how important it is for our guests to receive timely responses, and we are taking your comments seriously. Please rest assured that we are working diligently to enhance our service. We hope to have the opportunity to serve you better in the future.

  • User:Nabi F

    Trip type: Couples

    Great Central Boutique Hotel

    rating28 Apr 2026

    Great boutique style hotel with a very nice staff plus room was excellent and clean. The location was very central to everything including a multitude of restaurants within a 5 minute walk. Gestor de Experiencia, Guest Services / Front Office at Hotel Ismael, responded to this review Dear Nabi F, thank you very much for your kind review. We are delighted to hear that you enjoyed your stay at our boutique hotel and appreciated the excellent service provided by our staff. It is wonderful to know that you found your room to be clean and comfortable, and that our central location allowed you to easily explore the nearby restaurants. Your feedback is invaluable to us, and we look forward to welcoming you back in the future for another memorable experience.

  • User:cmac-Decatur

    Trip type: Couples

    Very well located with excellent park views.

    rating29 Mar 2026

    Very good location with great views of the Parques Forestal and Metropolitano. Booked a king park view room but believe we we're in a park suite. This was a great place to end our trip to Chile - easy walk to the Plaza de Armas and the Museum of Precolumbian Art and a short metro ride to Parque Quinta Normal and the Museum of Memory & Human Rights. Breakfast was very good albeit a bit crowded at prime time of 8 - suggest eating a bit earlier or later. There are plenty of restaurant options a short walk away for dinner. Bed and room were very comfortable, though some of the room furniture was a bit oddly set-up. Gestor de Experiencia, Guest Services / Front Office at Hotel Ismael, responded to this review Dear cmac-Decatur, thank you very much for your wonderful review. We are delighted to hear that you enjoyed our prime location and the beautiful views of Parque Forestal and Metropolitano. It is gratifying to know that our accommodations contributed to a pleasant end to your trip in Chile. We appreciate your feedback regarding breakfast and the room setup, as it helps us enhance our services. We hope you had a memorable experience exploring the nearby attractions, and we would be honored to welcome you back in the future for another enjoyable stay.

  • User:Nomad28248705133

    Trip type: Couples

    Lovely, small hotel in excellent location

    rating22 Mar 2026

    Great location: safe and near wonderful restaurants; excellent breakfast; staff very helpful; small and quiet. Gestor de Experiencia, Guest Services / Front Office at Hotel Ismael, responded to this review Dear Nomad28248705133, thank you very much for your kind review. We are delighted to hear that you enjoyed our excellent location, as well as the quality of our breakfast and the helpfulness of our staff. It is gratifying to know that you found our hotel to be small and quiet, providing you with a comfortable atmosphere during your stay. Your feedback is invaluable to us, and we look forward to welcoming you back in the future for another pleasant experience.

  • User:TheRealFrampy

    Trip type: Couples

    Fantastic Hotel in great location

    rating21 Mar 2026

    Super Hotel! Fantastic location for the centre of town, lots of bars and resturants, and a really cool artesan market with all sorts on offer. Front desk staff were really helpful, even bringing me some cardboard to pack a couple of pictures Ibought at the market. Breakfast was great, rooms clean and comfortable, wish we could have stayed longer! Definitely on the list to return. Gestor de Experiencia, Guest Services / Front Office at Hotel Ismael, responded to this review Dear Mr. Framp, thank you very much for your wonderful review. We are delighted to hear that you enjoyed our fantastic location and found our front desk staff helpful during your stay. It is gratifying to know that you appreciated the breakfast and the cleanliness and comfort of your room. We strive to provide a memorable experience for our guests, and your feedback reinforces our commitment to excellence. We would be thrilled to welcome you back for a longer stay in the future. Thank you once again for your kind words.

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