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Novotel Santiago Providencia

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Novotel Santiago Providencia

locationSantiago Chile, Santiago de Chile

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About Novotel Santiago ProvidenciaAbout Novotel Santiago Providencia

Location

This hotel warmly welcomes guests in Providencia.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. Water sports enthusiasts are offered banana boat rides. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Children are well looked after in the kids' club.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts payment by MasterCard.

Amenities at Novotel Santiago Providencia Amenities at Novotel Santiago Providencia

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Banana Boat

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

LocationLocation

Map preview

Around this property:

Centre

8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

409

Very Good

123

Average

25

Poor

21

Terrible

17

Recent Reviews: 595

  • User:Daydream24909727517

    Trip type: Solo travel

    Perfect stay!

    rating21 May 2026

    Very beautiful place with great peuple, great food and very well maintained!

  • User:Jake N

    Trip type: Couples

    Fantastic Experience!

    rating14 Apr 2026

    Went to the bar for a drink before dinner. Esteban was our bar tender… he provided a fantastic experience! So kind, hospitable, and knowledgeable. Could not recommend enough if Esteban is there! Patricia Cervantes, Other at Novotel Santiago Providencia, responded to this review Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

  • User:846sk

    Trip type: Couples

    Towels are REALLY OLD

    rating28 Feb 2026

    The location is in a residential neighbourhood with walkable distance to many restaurants. There is no drop off/ pick up area outside the hotel such that you need to wait outside for Uber rides. Each floor has a defibrillator which is a surprise. The breakfast is decent. One major concern is that the towels are very old with stain spots.

  • User:JohannesSonne

    Trip type: Family

    Nice and friendly service

    rating11 Feb 2026

    Nice friendly service from Claudia, Lucas and Francisco from La Murta Restaurant, dinner at the terrace had a peaceful atmosphere. Patricia Cervantes, Other at Novotel Santiago Providencia, responded to this review Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,Novotel Santiago Providencia

  • User:Tobias R

    Trip type: Business

    Great stay in Providencia

    rating12 Dec 2025

    Novotel Santiago is a very nice hotel in Providencia. Its vicinity to metro station Tobalaba makes it ideal to explore Santiago. The hotel offers a small pool and spa area, fitness room, and has a good restaurant and bar. Breakfast is very good, and the hotel offers great evening events from time to time. All the hotel staff is super friendly, especially Margot from housekeeping, Camila, Fernanda, Cristina and Ale at the reception, Vania and Patricia from the events team, and Camila, Oskar, Esteban together with the whole bar team! I always enjoy staying here and it will definitely not have been the last time!

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