Hotel E Rijo

Recent Reviews: 229

• User:Anne G

  Trip type: Couples

  Disappointing

  11 Feb 2023

  This blue and white painted small hotel is set in a pretty plaza.We were shown 2 rooms . The first was located on the ground floor, an adapted room, which was large and high ceilinged but had no windows, but we were told would be quiet. Then onto view the second room. This was a Suite really, which was gorgeous, with windows but which overlooked the busy and noisy street below. We chose the quiet one on the ground floor.Although gloomy with no windows or bedside lights, the room had good AC and a safe but no key could be found for it (!) so all our goods and chattels had to be kept in our luggage - not ideal. Sadly, yet another Casa that did not have wifi - I’m not sure how these places manage to run their businesses without it. There are pretty patios on the ground floor (where breakfast is taken), and upstairs seating areas overlooking the patio below.Breakfast was a paltry affair with dire tasting coffee.This is an attractive looking hotel and it could be outstanding with some small improvements - and maybe we should have chosen the more attractive suite and risked the street noise.

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• User:Diane R

  Trip type:

  Full of character

  26 Apr 2020

  Pleasantly surprised at the quality of the accommodation as it doesn't look much from the outside. However, the room was spacious and full of character whilst having all the amenities you'd require. The staff were very efficient and friendly and the hotel is in a good, central location. The breakfast was served to the table rather than a buffet but there was a good choice and very tasty! Rosalia Nápoles, Atención al cliente/recepción at Rijo-Plaza-Don Florencio, responded to this review Dear Diane R:We are very happy that your impressions of our services have been so positive, since you showed your satisfaction both about the characteristics of our rooms, as well as the breakfast service. We are characterized by being small facilities with few rooms, so our infrastructure is set up to offer a personalized service that allows our clients to feel as a family in an environment characterized by colonial buildings from the 19th century. Therefore, it only remains for us to invite you to visit us again in the future.

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• User:wdcw

  Trip type:

  Booking irregularities

  10 Feb 2020

  On arrival, despite having a confirmed reservation, the hotel claimed they were full and proposed to relocate myself and some travelling companions, to another property. After a series of phone calls to the local rep of our booking agent, the hotel said they would make ready 3 rooms. This they did, although the rooms were the poorest in the hotel, at street level across from the local late-night music venue. These were still better than the alternative proposed, so we accepted. The reasons for this are now bering pursued with our travel company and I await an explanation.The hotel itself is pleasant, the location convenient and lunch and breakfast were satisfactory.

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• User:NoeB1

  Trip type: Family

  Lunch.

  31 Jul 2019

  We had a great lunch on the terrace in front of the hotel. We ordered just a sandwich, but it was one of the best we had in Cuba. About the rooms I can't tell anything because I stay always in casas when I am in Cuba! Because they offer much better value!! Rosalia Nápoles, Atención al cliente/recepción at Rijo-Plaza-Don Florencio, responded to this review Dear Noe B1It is very gratifying for our groups to know that we have contributed to the commercialization of our destination Cuba, since their impression of our restaurant service was very positive, for which, we invite you to also know the rest of the services we offer and wish again a soon return to our facility.

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• User:grip652

  Trip type: Couples

  Good location, large rooms

  30 May 2019

  The del Rijo is a former home, turned hotel. A wonderful fountain in the center of the building with rocking chairs on each floor to relax. Our room had a modern bath with nice toiletries, a roomy shower. The bedroom, tucked away in a corner of the house was large, but there were no windows, which was probably good because others in our group complained of noise coming up from the ground floor. The room was clean and comfortable.

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