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Horizon Shahrazad Hotel

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Horizon Shahrazad Hotel

locationCentral Cairo, Cairo

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About Horizon Shahrazad HotelAbout Horizon Shahrazad Hotel

Location

This hotel warmly welcomes guests in Cairo.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a bathtub and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including table tennis, billiards, a spa, a sauna and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Horizon Shahrazad Hotel Amenities at Horizon Shahrazad Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Billiards/Snooker

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Table Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

19

Very Good

12

Average

14

Poor

12

Terrible

21

Recent Reviews: 78

  • User:O_Araby

    Trip type: Solo travel

    Worst experience ever

    rating21 Oct 2023

    Worst service ever even they don't have espresso no one can help you anywhere rooms very old reception can't help anyone at all I will never ever come back no zero services zero hospitality at all even they doesn't welcome guests and they don't answer phones

  • User:Zoeb_aden

    Trip type: Friends getaway

    Very bad experience. Avoid this hotel.

    rating02 Dec 2022

    The lobby gave good impression but the rooms are terrible. First the key they gave did not work. Had to manually openThe room was small but had great view of river Nile. That’s all about it. Rest was very bad. Dust on tables and lights. Few lights not working. Curtains old and dusty Safe not working. WiFi never worked The ultimate was state of toilette. Basin was full of stains. Enamel peeled off. Faucet was without filter. The hand shower was broken. Bath tub shower knob broken. Towels were dirty and lint was peeling off. No exhaust. Hot water in basin took long time to come that too Luke warm. After a heated discussion manage to change room but it was better but general hygiene was bad. Elevators took lots of time to come. The breakfast buffet was limited but milk jar was dirty with fungus. Breads were stale. One positive was that housekeeping staff was very helpful to resolve the issues.

  • User:johnnieboi84

    Trip type: Solo travel

    A very poor maintained hotel

    rating18 Oct 2022

    From the front entrance you think hey this place ain't to bad, staff are ok but when I reached my room I was shocked with wat I saw. This sweat box of a room tiny bed I would say 3x3 in all bathroom was completely average. I went down stairs and complained advising the room is extremely small and not suitable wat so ever. He kindly changed the room to a much larger room I got in and it looked ok but then realised the only light on the room besides the ones in the bathroom is the lampstand no other lights turned on. Carpets was stained and then we get to the bathroom. The basin was clearly peeling away and so was the counter top. The bath wasn't clean and seemed to be stained. To be honest one of the worst hotels in regards to rooms I have ever stayed in. Then we get to t heir roof top bar. I went up for dinner I was handed a menu and as I flicked through none if the items were in English. I asked for a English menu and was told there was none. I made the wait staff read every single food option on the menu. I found it baffling that there was no English menu. The staff aren't hospitable in comparison other egyptian hotels I have stayed at. I would definitely not stay here again and if your thinking if staying here I would rethink that decision.

  • User:ramia659

    Trip type: Couples

    Very nice location

    rating17 Feb 2020

    The hotel location is very nice, room was ok, only the water pressure was not stable, staff very is polite parking is very small but always there is a place for park. Room cleaning was good. Next time i will stay here

  • User:Eivlid

    Trip type:

    Got your message!

    rating18 Oct 2019

    Dear Management! I got your message. You really do not want foreigners to stay at your hotel. The breakfast-coffee was terrible, - just like light brown water. And it's really the first hotel I have stayed at that didn't serve orange juice. The hotel promised wifi, but it didn't work. The room and bathroom were not nice, the curtains almost falling down and the shower almost broken. However, the mattress was good, and I slept well :) One evening I went to the reception and asked for a towel (we found only one towel in the bathroom one of the days). They asked me to go back to my room and wait. After 20 minutes I had to phone and ask. Then all together 3 people brought towels to my room. The last one at midnight when I almost was sleeping. I blame this on the management and not on the servants. Finally, the view from the room was good! (My wife and I stayed at the hotel for four days.)

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