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Om Kolthoom Hotel

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Om Kolthoom Hotel

locationCentral Cairo, Cairo

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About Om Kolthoom HotelAbout Om Kolthoom Hotel

Location

The hotel was built on the same place of Om Kolthoom villa, aiming to take guests back again through the centuries to the golden age of Om Kolthoom. With a fabulous location in the centre of Cairo and on the Nile, guests are able to let the Eastern magic fascinate them here.

Facility

105 rooms are located on 16 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Extra beds can be requested. A minibar is provided. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Parasols are available to guests. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a beauty salon and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day.

Amenities at Om Kolthoom Hotel Amenities at Om Kolthoom Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Conference Room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

LocationLocation

Map preview

Around this property:

Centre

3.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

11

Very Good

25

Average

26

Poor

13

Terrible

24

Recent Reviews: 99

  • User:Roving31871234097

    Trip type: Family

    Not good experience

    rating03 Jan 2026

    The location of the hotel is very good, right in Zamalek, with many cafés and restaurants nearby, which is very convenient.Unfortunately, the cleanliness of the hotel is far from acceptable. When we tried to wipe the dining table before eating, the dirt was clearly visible, as if it hadn’t been cleaned for a very long time. This was very disappointing and unhygienic.The staff were okay, but not particularly helpful or welcoming. The service was very poor and extremely slow. Breakfast itself was average, but there was not enough seating for all guests. On one occasion, we had to skip breakfast entirely because there was nowhere for us to sit. To make matters worse, when the staff cleaned the tables, they wiped the crumbs onto the floor, which was shocking.The room was poorly equipped. There were not enough towels for four people, and there was no soap, no amenities, and not even toilet paper until we specifically asked for them.Overall, the hotel feels more like a 2-star hotel at best, not matching what one would reasonably expect in terms of cleanliness, service, or comfort.

  • User:Nagi M

    Trip type: Family

    Very bad experience

    rating22 Nov 2025

    During my recent stay at your hotel, I experienced several significant issues that I feel compelled to bring to your attention. The main entrance was blocked by a café, making access to and from the hotel highly inconvenient. On multiple occasions, I had to ask the café patrons to allow me to pass, which was both uncomfortable and inappropriate for hotel guests.Furthermore, the cleanliness of the rooms was far below acceptable standards. The rooms were not only dirty but I also encountered cockroaches and signs of mice during my stay. These conditions are unacceptable and raise serious concerns regarding hygiene and guest safety.Despite what is advertised, this hotel does not merit a four-star rating—in fact, based on my experience, even a one-star rating would be generous. I urge potential guests to reconsider before booking and hope that management addresses these concerns promptly to ensure a safer and cleaner environment for future visitors.

  • User:Q4894QHmatthewm

    Trip type: Couples

    Amazing staff but old rooms in need of renovation

    rating24 Oct 2025

    This hotel offers an amazing river view, rooms are clearly old and desperately need renovation. Breakfast was basic but not great and few options. View from the swimming pool on rooftop is amazing and the staff are so kind and attentive.

  • User:VastDifference

    Trip type: Couples

    Location was good, not much else

    rating22 May 2025

    The hotel location was very good, central to many things and cafes right outside rhe door. Being in Zamalek made getting around Cairo easy. After that, the experience wasn't so great. The toilet backed up every day and we had to call the front desk to call the maintenance department. The response was one time in just 3 min another time it took three requests over 12 hours. The hotel was clean and the pool was a nice break from the heat but the front desk staff wasn't helpful when we needed it. This hotel seemed like a good deal bit in the end was more difficult than expected.

  • User:Balqees A

    Trip type: Family

    Really good!

    rating14 May 2025

    I highly recommend it, the staff were friendly,the food was delecious, and there was very lovely decorations, quotes from Um Kulthoom ' songs on the doors instead of numbers! I found that avery lovely idea!............................

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