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Novotel Sharm El Sheikh Palm

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Novotel Sharm El Sheikh Palm

locationNaama Bay, Sharm el Sheikh -Dahab

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About Novotel Sharm El Sheikh PalmAbout Novotel Sharm El Sheikh Palm

Location

This hotel is located right in the heart of Sharm el Sheikh.

Facility

At this hotel, which includes a lift, guests are warmly welcomed at the lobby's 24-hour reception desk. Wireless internet access in public areas allows guests to stay connected. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Separate bedrooms are available. Extra beds can be requested. There is also a safe and, for a fee, a minibar. Additional features include a refrigerator and a tea/coffee station. Other features include a telephone, satellite television and WiFi (no extra charge). Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Family rooms are available for parents with children.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Guests can use sun loungers and parasols on the terrace. The hotel offers an extensive outdoor sports programme, including tennis, bocce, beach volleyball and volleyball. A number of sports are available, including water sports such as windsurfing, sailing, diving and aquafit. For a fee, guests can also enjoy water skiing and snorkelling. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, darts and aerobics. There is a wellness area with a spa, a hammam, a beauty salon and massage treatments. Subject to charge: a steam bath. Children are well cared for at the kids' club (no extra charge) and well entertained at the kids' disco.

Meals

The dining area includes a restaurant and a bar. Catering options include half board, full board and all-inclusive. Breakfast, lunch and dinner offer many delicious options. Special meals, including vegetarian dishes, are also available. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Novotel Sharm El Sheikh Palm Amenities at Novotel Sharm El Sheikh Palm

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Games room

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      Hairdresser

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      Kids Club

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Playground

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Waterslide

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      Wifi

  • Meals

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      All inclusive

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Beach Volleyball

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      Bocce

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      Children's Pool

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      Darts

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      Diving

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Steam bath

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      Sun loungers

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      Table Tennis

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      Tennis

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      Water Skiing

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Centre

0 m

Beach

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4432

Very Good

852

Average

300

Poor

124

Terrible

120

Recent Reviews: 5828

  • User:Yulia C

    Trip type: Solo travel

    Best massage therapist Maya

    rating26 May 2026

    I’m a massage lover. I’m a woman and prefer female massage therapist. I would like to tell thank you to Maya. She is the best massage therapist I really tried a lot all over the world and she is Best specialist, which can adapt and remember what you need. 10 stars out of 5 and I would say she is a gold professional. Thanks, she made my holiday the best it could be.

  • User:Yana P

    Trip type: Solo travel

    Nice hotel, but with details to work on

    rating26 May 2026

    I liked the room and the beach, the overall place is nice. Some staff showed great service: housekeeping Shady from Novotel Beach, Sherif from restaurant working by pizza station and elderly man security by the entrance to the beach were always warm welcoming and respectful to every guest. I enjoyed the food, but the drinks were not really good quality. Hotel is boring, the daily animation was only 1 one day out of 10 for national holiday, but every day they tried to bring people to disco for extra pay, I bought the tour from animator Youssef, I didn't have small bills and he didn't give me my change back giving unclear reasons and just were rude.

  • User:Traveler23386043843

    Trip type: Solo travel

    Beautiful chance ❤️

    rating17 May 2026

    I would like to thank Ali Gamal for his outstanding support and professionalism. He made a very positive difference during our stay Mohamed El Amry, General Manager at Novotel Sharm El Sheikh, responded to this review Dear Traveler23386043843,Thank you for your kind words regarding your stay at Novotel Sharm El Sheikh. We are delighted to hear that Ali Gamal's support and professionalism made a positive impact on your experience. Your feedback is greatly appreciated.Sincerely,Mohamed El Amry General Manager

  • User:Abir A

    Trip type: Family

    Phenomenal, from the friendly staff to the services to the rooms to the facilities. Excellent. Breakfast buffet amazing

    rating12 May 2026

    Excellent excellent.Definitely coming back. A must stay Mohamed El-Amry, General Manager at Novotel Sharm El Sheikh, responded to this review Dear Abir,On behalf of all Novotel Sharm El Sheikh hotel team we would like thank you for choosing our hotel for your recent stay. Also we would like to thank you for your High rating. Looking forward to welcoming you back in the nearest future. Best regards, Hotel Management

  • User:Dmitry L

    Trip type: Couples

    There is something to strive for...

    rating26 Apr 2026

    The review is based on personal subjective opinion and experience, including comparison with other hotels also having 5* in Sharm el-Sheikh.A fair 4.5 stars, but definitely not 5, sorry.And here's why...Let's start with the good.The pizziola chef (mustache man) is the soul of the restaurant - IMHO. Always smiling and ready to help with selections, as well as interacting with guests. I wouldn't be surprised if such professional staff were hired by Hyatt or Rixos =).I'd also like to commend all the chefs in the main restaurant. They're great and work really hard.Even despite the recent renovations in the beach wing of hotel, some rooms require attention to detail (rusty metal parts, chipped sinks, rusty stains from screws in the bathroom walls, noisy air conditioners...), and old beach towels with sunbeds as well.As I said before - there are practically no issues with the food, with the exception of the à la carte restaurant. If the hotel offers this option to guests with vouchers valid for one meal per stay, it's worth reconsidering the menu, as the main restaurant offers the same menu and sometimes even better options. Most importantly, the how menu called itself in Russian language.Pay attention to cleaning of the hotel grounds (hallways). In some cases, dropped food can remain on the floor for half a day.Perhaps it was a coincidence, but there was a day that turned the hotel into a 3-star hotel.On Friday, a large group of Arabic-speaking guests checked in. These guests showed up by the pool around 3:30 PM with their boombox and karaoke microphone, which they used to shout out incomprehensible slogans. When I asked the staff if this was normal, I was told that if I didn't like something, I could go to reception and tell them, but they didn't bother making any comments (they just served them and chatted with the staff about other things).At the same time, instead of call-down these vacationers, my wife and I received a stern reprimand because we had deigned to move the sunshade 20 cm away from ourselves to shield ourselves from the sun, even though there was no one else within 10 meters who would have been bothered by it. This is simply unthinkable.There was also a misunderstanding with the hotel representatives (guest relations) and on the appointed day, having a voucher in hand, we simply weren’t on the guest list for the a-la carte restaurant.Well, the most unfortunate incident occurred three hours after checking into the hotel.We were studying the notice board near the beach entrance, and a couple of minutes later, a huge towel cart crashed into me, crushing my foot. The staff operating it simply wasn't looking ahead, because cart was load of towels over two meters high. Afterward, I contacted the above-mentioned desk (guest relations) to resolve the issue and wanted to speak with a manager, despite having insurance.In the end, I didn't speak to the manager, I didn't do anything (like activities) for three days, and as a sign of loyalty, I received a plate of fruit, which is served at every breakfast in main restaurant.No! I'm not saying I wanted to upgrade to a suite (I had a great one) or get a free tour or something valuable... But a plate of ordinary fruit, which is served at every breakfast – due to damage caused by the hotel – is a sign of a lack of loyalty (in my opinion).But why am I surprised? Even after booking dinner at the restaurant and receiving a voucher for the evening, we ended up not being on the guest list on the appointed day, which they tried unsuccessfully to conceal, irrevocably marring our wedding anniversary celebration.As a hotel, it's a good place, but the ability and desire to correct and work on their mistakes are simply lacking.For now, I feel the hotel can only achieve 4.5 stars. And I really hope it doesn't become a 4-star or lower. Mohamed El-Amry, General Manager at Novotel Sharm El Sheikh, responded to this review Dear Guest, On behalf of all Novotel Sharm El Sheikh hotel team we would like thank you for choosing our hotel for your recent stay. Looking forward to welcoming you back in the nearest future. Best regards, Mohamed El Amry General Manager

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