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Hotel Mercure Le President Biarritz Centre

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Hotel Mercure Le President Biarritz Centre

locationFrance, Biarritz

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About Hotel Mercure Le President Biarritz CentreAbout Hotel Mercure Le President Biarritz Centre

Location

Centrally located in Biarritz, this hotel is near a sandy beach.

Facility

The hotel has a lift and features 68 rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, fishing, windsurfing, a spa, massage treatments and hiking. A casino offers fun and entertainment.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Mercure Le President Biarritz Centre Amenities at Hotel Mercure Le President Biarritz Centre

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

299

Very Good

433

Average

175

Poor

63

Terrible

31

Recent Reviews: 1001

  • User:Wanderer06869526106

    Trip type: Couples

    A great short break

    rating22 Jun 2025

    We were upgraded to a suite on arrival by Smail on reception which was nice and he was very helpful throughout our stay.However, the breakfast selection was quite limited and the egg boiler was turned off although the staff were friendly.The hotel is very central so great for exploring. Thuy Vu, General Manager at Mercure Biarritz President, responded to this review Dear Guest, Thank you for taking the time to share your experience. We're delighted that you enjoyed your upgrade to a suite and that Smail made a positive impression with his helpfulness throughout your stay — your kind words will certainly be shared with him!We also appreciate your feedback about the breakfast selection and the egg boiler. We regret that this impacted your experience and will pass your comments along to the team in charge to help us improve.It’s wonderful to hear that our central location allowed you to explore Biarritz with ease. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Please accept our highest regards.Thuy VU General Manager

  • User:Skaro1

    Trip type: Couples

    Friendly and welcoming.

    rating07 Apr 2025

    Lovely friendly service. Superb location for everything in Biarritz. Few mins to the sandy beach. In the centre of everything for bars and restaurants too. Hotel nice and clean with modern facilities. Lovely welcoming people working here too. Very help and friendly. Well done to all. Thuy Vu, General Manager at Mercure Biarritz President, responded to this review Dear Guest,Thank you for your glowing feedback about your stay at the Mercure Président Biarritz! We are thrilled to read your kind words about our service and location. Being just a few minutes away from the sandy beach and right in the center of all the bars and restaurants makes our hotel an excellent base for exploring Biarritz, and we’re delighted that you found it so convenient.We’re also glad to hear that you appreciated the cleanliness and modern facilities of the hotel. Your praise for the friendliness and helpfulness of our team means the world to us—they truly strive to ensure every guest feels welcome and cared for.Thank you again for your kind words and encouragement. We look forward to welcoming you back for another superb stay in Biarritz!Please accept our most distinguished regards. Thuy VU General Manager

  • User:airom7

    Trip type: Couples

    Bien situé, personnel sympathique et serviable.

    rating06 Nov 2024

    The good side: nice hotel, well located and the staff is really nice. You can go to the beech in 5 minutes.The less good side: rooms with a view on the public place are noisy during the nights (bars/restaurants and nightclubs just below the hotel.The real downside: for the fee, the hotel does not offer any parkings. It is "very" challenging" in Biarritz during the holidays to find a parking, either you pay very expensively (if you're lucky to find a free place, or you park your car far far away! Thuy Vu, General Manager at Mercure Biarritz President, responded to this review Dear Mister Airom,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Unfortunately, we tried many times to have private prices on the parking for our client, but the exchange did'nt work out.Sincerely

  • User:QT94

    Trip type: Family

    Great stay

    rating15 Aug 2024

    Stayed for three nights and enjoyed our stay.Location is excellent, easy walk to the beach, plenty of restaurants, shops, etc. Room was compact but well equipped and clean. There is a parking next door which was very convenient for us.Staff were very friendly at all times.Overall, we found this hotel to be a nice, modern and convenient option to explore Biarritz. Thuy VU, Other at Mercure Biarritz President, responded to this review Dear Customer,Thank you for your comment about your stay in our hotel.We hope we will see you for an other stay in Biarritz,SIncerely,

  • User:Tracey B

    Trip type: Business

    Terrible Hotel - AVOID AT ALL COSTS

    rating13 Sept 2023

    Had my handbag stolen from my room whilst I was downstairs in reception for 45 minutes waiting for someone to arrive. Hotel were very unhelpful, didn't call the police, left me to do that. Missing CCTV footage (mmm) trying to convince me I had lost my bag before I returned to the hotel. Very odd behaviour, I could go on and on . . . . . disgraceful. Would never stay there again BEWARE and keep all your valubles locked in the safe at all times

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