Hotel Villa Koegui Bayonne

Recent Reviews: 111

• User:Ann G

  Trip type: Solo travel

  No Hospitality, Convinient Stay

  30 May 2026

  I would not recommend this hotel.While the hotel is newly furnished, the rooms are clean, and the location is convenient, the experience lacked basic kindness, compassion, and hospitality.As a traveler, I expect some patience when guests are navigating an unfamiliar place, especially when they may not speak fluent French. Instead, I watched several tourists struggle to understand how things worked, and I was personally reprimanded while trying to fill my water bottle for a day of travel, even though I cleaned up after myself and left the area exactly as I found it.The interaction felt unnecessarily harsh and reflected a broader lack of hospitality that I observed throughout my stay. For travelers looking for a warm, welcoming place to stay, I would skip this expensive hotel and look for other accommodations.

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• User:Rosanna T

  Trip type: Couples

  4 star hotel with 1 star service

  01 May 2026

  The reputation of the man at reception is well earned. He was intimidating and hostile. Any request was met with a sneer or sarcasm. He slouched in his chair with half-lidded eyes, just waiting with a smarmy response. Okay, I’m not marrying the guy, so let’s just check in. He gave us one key and balked when I asked for a second. The room: definitely nice enough, BUT I couldn’t get the a.c. to work. Calling Reception: There’s absolutely no indication on the phone or “literature” on what to dial and what buttons to push as well. I used my cell phone to reach the desk and a nice lady (thank god) said that the AC to my room was turned off! Why??Okay, I’ve connected the desk, my room is frosty, what else could go wrong?After dinner, we returned to the room at 11PM. It REEKED of cat pee or a dead mouse. The nice (different) guy downstairs moved us to another room. In the morning, the guy who lets you know that you are wasting his time, was on duty. I asked him kindly if the hotel would comp us breakfast for the inconvenience (we had to pack and move at midnight, etc). He said, sourly, that moving us was compensation enough.Next night, no a.c., call to the desk, who, again, said they would turn it on for us. I’m surprised we weren’t charged extra.So, no free breakfast (which was pathetic, anyway). No valued customer. No happy vibe. What a terrible, terrible stay.Moral: don’t think that a 4 Star hotel necessarily has professional employees. Regardless, It’s not about them, it’s about us. Management should ensure that they make our stay go smoothly, and with a smile. Btw, I checked out the the OKKO down the street, which looked pretty good.

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• User:MehtapY_13

  Trip type: Couples

  Good but could be better

  06 Apr 2026

  The hotel’s location is very convenient, and the room itself was well-equipped with good amenities. The breakfast was also enjoyable, and overall I think the hotel offers good value for the price.That said, our experience with the front desk was disappointing. The service was close to rude at times, which affected our overall impression. Even though we had messaged in advance to request a twin-bed setup, the room was not prepared accordingly upon arrival. This was only corrected the following day, which was inconvenient.Another downside was that the room did not include a refrigerator, which would have made the stay much more comfortable.Overall, it is a reasonably good option in terms of location, comfort, and value, but the reception service definitely needs improvement

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• User:Bibby69

  Trip type: Business

  Great hotel, good location and friendly staff.

  28 Jan 2026

  Great hotel and location. Close to bus stop. Petite bayonne on your doorstep. Staff really friendly. Breakfast was good quality. Would highly recommend a stay at this hotel if you are visiting Bayonne. Enjoy!

• User:lovejoy92

  Trip type: Friends getaway

  Great location and modern decor

  04 Feb 2025

  The hotel is in a great central spot whilst the room was quiet. The decor was modern and recently refurbished. Although the window to the shower room was visible from most of the rest of the room. The staff were very friendly (noteworthy in itself for France). Good value too!