B&B Hotel Bordeaux Merignac Hotel De Ville

Recent Reviews: 140

• User:Maria L

  Trip type: Family

  An Utterly Disappointing Experience at B&B HOTEL Bordeaux Mérignac Hôtel de Ville

  22 May 2024

  My recent stay at the B&B HOTEL Bordeaux Mérignac Hôtel de Ville was a series of frustrations and disappointments from start to finish. The staff's negative communication set the tone for what would be a thoroughly unpleasant experience.Upon entering the room, I was greeted by an overwhelming cigarette odor, which was particularly distressing as I was traveling with a child. The hotel's appearance was a far cry from the advertised photos, with a dilapidated building in dire need of renovation.Accessing my room proved to be a challenge due to a malfunctioning code-locked door, leading to unnecessary waiting times and frustration. The room's layout was impractical, and the excessive noise levels, exacerbated by the poorly insulated entrance door, made it difficult to find any peace or comfort. The price charged was exorbitant considering the subpar quality and amenities provided.Throughout the night, I was subjected to constant disturbances from other guests, and the hotel's lack of soundproofing only made matters worse. The most alarming incident occurred around midnight when strangers managed to gain access to my room, raising serious concerns about the hotel's security measures.The room itself was riddled with issues, including worn-out shower seals, a leaking faucet, a torn curtain, and a general lack of cleanliness, with food remnants found under the sofa bed. The sofa bed's comfort was mediocre at best, and the room lacked adequate utensils and plates for four people.The hotel's pool facilities were poorly maintained, with a dirty foot bath, and the placement of ashtrays near the room entrances led to guests smoking and chatting loudly outside my door late into the night.To add insult to injury, the lack of air conditioning made the room uncomfortably hot, particularly in the upstairs area. The pervasive cigarette smoke and the poor check-in process, coupled with the general sense of insecurity, made for a highly unpleasant stay.The room next door raised suspicions of illicit activities, with people knocking on the door every hour, further contributing to the hotel's unsavory atmosphere.I strongly advise considering alternative accommodations, even if it means spending a little more. The numerous issues I encountered at the B&B HOTEL Bordeaux Mérignac Hôtel de Ville made for a thoroughly disappointing and frustrating experience that I would not wish upon anyone.

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• User:Jean Pierre B

  Trip type: Business

  Overpriced, Understaffed, and Underwhelming

  16 May 2024

  I recently had the misfortune of staying at B&B HOTEL Bordeaux Mérignac Hôtel de Ville, and let me tell you, it was a far cry from a pleasant experience. The room, if you can even call it that, was a tiny box that cost me a whopping €100. I've seen bigger closets! The staff, when you could actually find them, seemed about as enthusiastic as a sloth on a lazy Sunday. Every request was met with a sigh and an eye roll, as if I was asking them to move mountains.Let's talk about the location. If you're looking for a hotel in the middle of nowhere, congratulations, you've found it! Unless you have a car, be prepared for a trek to get anywhere. The only saving grace was the proximity to the airport, but even that couldn't make up for the isolation.As for the noise, well, I hope you're a heavy sleeper. The doors slam so loudly, you'd think they were trying to wake the dead. And the other guests? Let's just say their nocturnal strange activities were less than discreet. I've heard more peaceful sounds at a construction site.

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• User:S492FGcarlb

  Trip type: Business

  Great staff, clean rooms, excellent location.

  22 Oct 2022

  I lived here for two months while working in the area. The rooms are clean, the breakfast way better than the other nearby hotels, and the staff is excellent. Jessica is absolutely delightful and Raphael is super helpful too. The location is near the airport and convenient for any tourist destinations in the region. Parking is free and secure. All the rooms are equipped with air conditioning. Estelle G, Other at B&B HOTEL Bordeaux Merignac Hotel de Ville, responded to this review Dear Carl,Thank you for the great review of our hotel! We're delighted that you enjoyed your stay and hope to see you again very soon.Best wishes, Jessica

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• User:Tony C

  Trip type:

  Too automated

  05 Nov 2019

  We arrived in a heavy rain storm to a closed lobby and had to deal with a machine while getting soaked. I'm not sure how much they save by not having someone to greet the guest - but it is a bad idea as i will never return or recommend this hotel.

• User:Capdan13

  Trip type:

  Welcome return

  05 Sept 2019

  We last stayed here in 2014. Since then the hotel has been renovated. We had a lovely welcome from the lady on Reception. The rooms have not changed much. Our room on the second (top) floor was a bit dingy but opening the door and letting the light in helped. The layout was the same with twin beds upstairs and double down. The bathroom is located under the stairs. The beds are comfy, the linen nice and clean and the bathroom although tiny and compact has a great shower. Breakfast is still good at a set price with lovely fresh bread and croissants. We slept well, ate a good breakfast and carried on our journey the next day. A perfect stopover.

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