Hotel De Normandie

Recent Reviews: 251

• User:Passport151011

  Trip type: Friends getaway

  Disappointing

  27 Oct 2025

  Stayed here while on the NatGeo Human History tour.I had an episode in which a centipede ran across my bed (toward me!) just as I was ready to climb in. The night manager did give me another room at 11:30pm, but made it clear that he didn’t believe me. "This has never happened before." (I did not save the carcass for him to examine, but flushed it. I’ll remember next time!) That was particularly disconcerting. I wasn’t comfortable for the rest of my stay, but chose not to search around for a new hotel for two nights. I never received an apology or a token compensation of any kind for my distress. NATHALIE LAGUENS, Propriétaire at Hotel de Normandie, responded to this review Dear Madam, Thank you for taking the time to share your feedback. We are truly sorry to read about the unpleasant experience you had during your stay. Please accept our sincere apologies for the incident and for any discomfort it may have caused you. While we take great care to maintain the highest standards of cleanliness, it seems that on this occasion we did not meet your expectations. We have shared your comments with our housekeeping and maintenance teams to ensure that additional preventive measures are taken. We also regret if our team's reaction did not convey the empathy and unserstanding you deserved. Your comments will help us reinforce our customer service approach.We truly hope you will give us another opportunity to welcome you back and restore your confidence in our establishment.Best regards.The Manager.

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• User:Syl B

  Trip type: Friends getaway

  Great location, nice hotel

  23 Sept 2025

  This hotel is very well located close to the theatre, shopping areas, trams & close to the water front.Our double room was more than adequate with a bath in our bathroom.Breakfast was good as opposed to great. No bar or facilities on site although the staff are helpful.

• User:CarynSuko

  Trip type: Solo travel

  Wonderful accommodations

  25 Jun 2025

  I stayed on the 6th floor with Balcony and views. The staff is great, bed is comfy and it’s in a safe area as a solo traveler that is important to me. I can’t say every room has this view but you can’t go wrong with the location and quality of the hotel.

• User:jmW4093AM

  Trip type: Friends getaway

  Centrally located, but No Bar

  19 May 2025

  Shot break with friends recently in this very well located central Hotel, 2 minute walk to a Tram stop and 3 or 4 minute walk to the main pedestrianized shopping street. Bedroom's were good beds small but comfortable, breakfast just so so no great choices and all self service. There is no Bar in this Hotel and the one the staff direct customers to just next door is more of a wine bar. Small foyer with a couple of tables and chairs, no real comfortable seats. Good Hotel for a very short stay, because of location.

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• User:Bertie19210

  Trip type: Couples

  Best location in Bordeaux

  24 Feb 2025

  You cannot get a better placed hotel in a city centre, the major tram hub is across the road at Quinconces and is about 50meters away.The hotel has parks on 2 sides, park Tourney and park Quinconces, which between March to October has a funfair residing on it and is called Foire aux Plaisirs (google or YouTube it).There is a plethora of restaurants within walking distance or a 4 minute tram ride away, depending where you want to eat.The hotel it’s self is well appointed, it only provides breakfast. Probably due to all the different restaurants near by.The rooms are a reasonable size, it is clean and warm. The staff are extremely helpful and friendly. We where in a room that overlooked the tram station and funfair and at NO time did we experience any unwanted noise. The bed is firm and comfortable and that’s about it.Car parking is off site and situated underground at park Tourney, there is a lift and is located again, about 50 meters from the hotel.This hotel is ideal for tourists that will be out and about, as we found out.

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