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Hotel La Citadelle

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Hotel La Citadelle

locationBordeaux, Bordeaux

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About Hotel La CitadelleAbout Hotel La Citadelle

Location

This hotel warmly welcomes guests in Blaye.

Facility

21 rooms are available. The friendly staff at the reception desk are happy to answer any questions. Guests can store valuables in the safe. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex is ideal for exercise and relaxation. A terrace with sun loungers and parasols is available. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. An entertainment programme and live music round out the entertainment options.

Meals

Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hotel La Citadelle Amenities at Hotel La Citadelle

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

118

Very Good

99

Average

45

Poor

23

Terrible

31

Recent Reviews: 316

  • User:David J

    Trip type: Friends getaway

    Classic French cuisine can sometimes be out of fashion. I can tell you that the expertise still holds firm in this fort

    rating05 Jul 2025

    Excellent starter of lobster followed by Beef Wellington. But they offered turbot special for two and chicken and lamb. Some nice touches here and wine list that is good value, but you can push the boat out if you want. White table cloth, wine served correct. All the obvious hallmarks of a decent operation which serves excellent food. So hence regardless of the negativity you might find I can say this is well above average. Best I tried on this trip to France .. and I can live with 3* Michelin. This isn’t that .. but it is very good decent French food served up with panache.

  • User:Angela P

    Trip type: Couples

    very disappointing

    rating09 Mar 2025

    Oh dear, this was once our favourite hotel which we have stayed in numerous times but we will not be returning. We were given a room with a broken toilet. Really? Then an inferior room with no shower gel and hospital standard scratchy towels. Food had little choice and not appealing. Breakfast very poor. Muesli is NOT a jar of oatflakes. The Chef seemed to spend all his time on his mobile. The Duty Manager was quite offhand and what's more, refused to honour our loyalty voucher. Why is it such a problem to upgrade motivation and facilities to echo the brilliant location (and let's face it, the high prices).

  • User:Jena39

    Trip type: Couples

    Lovely position in the Citadel

    rating16 Oct 2023

    We enjoyed staying in the historic Citadelle but we had a hard time getting into it. Why not email the code ? No-one answered the phone so we had to ask helpful tourists how to get in, then park and walk down to get the code for the bollard. This is not a good welcome especially after a long drive. The restaurant has a lovely position by the lake. Our food was good but the service a bit off-hand.

  • User:Matureadventurer60

    Trip type: Friends getaway

    WARNING if you have allergies!

    rating01 Oct 2023

    Warning, the chef did not understand and the waiting staff did not take it seriously. At booking we warned of oe person needing Gluten Free for medical reasons. We discussed the menu with the head waiter whom we had to pursuade to talk to the chef and he came back saying all could be gluten free except the tuile in the dessert. The main course was fish with what looked like a quinoa mixture. When we enquired if it was just Quinoa one said it was a mixture and another came back and said it was only Quinoa. Two minutes later the plate was wisked away and a new plate with only vegetables. Without anything to soak up the juices it was very oily. Then to cap it all the dessert arrived with the tuile!When confronted they did not take seriously the implications of their casual attitude, shrugging a half heated apology.Totally unacceptable if you have serious allergies.

  • User:jbav48

    Trip type:

    Good position

    rating16 Sept 2022

    We stayed here for three nights in an estuary view room. The room was excellent, comfy bed, spacious. Strangely only two hangers in the wardrobe! New bathroom, very smart.The rest was not so great. The staff were indifferent eg, no one offered to help us to our room with our bags. The restaurant seems to have sold out to tour groups and coach parties. It was pretty expensive and the table d’hote menu did not change much. We ate outside, which was very pleasant until the mosquitoes arrived. Not the hotels fault I know. I would not rush to return although the building is fascinating and it’s position is excellent.

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