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Intercontinental Bordeaux - Le Grand Hotel

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Intercontinental Bordeaux - Le Grand Hotel

locationBordeaux, Bordeaux

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About Intercontinental Bordeaux - Le Grand HotelAbout Intercontinental Bordeaux - Le Grand Hotel

Location

The hotel faces the impressive Grand Théâtre, and is located within the Golden Triangle, the finest shopping and pedestrian district of the city. Traditionally a golf destination, Bordeaux, the wine capital of the world, is ideal for vineyard visits, city breaks or meeting and incentive trips. The ski resorts of the Pyrenees are also accessible from the area. It can easily be reached by air from Paris and the main European gateway cities. The efficient high-speed train network also allows smooth and easy travel by rail, not to mention the famous cruise port, situated just a short walk away. Bordeaux-Mérignac Airport is approximately 11 km from the hotel.

Facility

The hotel was built in 1779. 16 junior suites, 6 suites, 150 single rooms and 150 double rooms are located on 4 storeys and can be reached by 5 lifts. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. 13 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. A balcony or terrace is among the standard features in the rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A turndown service offers guests additional comfort. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and a solarium. A dance club and a nightclub round out the entertainment options.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at 2 restaurants (non-smoking, air conditioning and high chairs). A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Intercontinental Bordeaux - Le Grand Hotel Amenities at Intercontinental Bordeaux - Le Grand Hotel

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Casino

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Foyer

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

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      Small supermarket

    • -

      Theatre

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

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      Breakfast Buffet

    • -

      Set menu dinner

    • -

      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Aerobics

    • -

      Cycling/Mountain Biking

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      Golf

    • -

      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

5 m

Bus Station

50 m

Golf Course

2 km

Train Station

2.5 km

Sea

45 km

Beach

50 km

Tourist Centre

50 km

Ski Area

300 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1309

Very Good

555

Average

249

Poor

134

Terrible

83

Recent Reviews: 2330

  • User:24lorraineS

    Trip type: Family

    A lovely place to stay in Bordeaux!

    rating14 May 2026

    A lovely eperience! The hotel is beautiful and staff are very helpful and pleasant, especially good with suggestions of where to eat or directions. Perfectly situated as well! Rooms are very well appointed and very comfortable. Barbara Covex, Owner at Intercontinental Bordeaux - Le Grand Hotel By IHG, responded to this review Dear 24lorraineS,Thank you sincerely for your wonderful feedback.We are delighted to know that you enjoyed your stay and appreciated both the beauty of the hotel and the comfort of your room. Your kind words regarding our team’s warm hospitality and helpful recommendations truly mean a lot to us.It was a pleasure welcoming you to InterContinental Bordeaux, and we very much look forward to welcoming you back again soon.Warm regards,Émilie GriveaudAssistant ManagerInterContinental Bordeaux

  • User:gfsc5

    Trip type: Couples

    IHG member

    rating03 May 2026

    As an IHG member, from another hotel somewhere and sometime, I was a bit surprised by some of our experiences at the hotel. It’s a lovely building with a beautiful location and very nice rooms (based on the one we had).Our problems started when we arrived from our river cruise before 10am and were told, not surprisingly, our room wasn’t ready. What we were told was that it would be ready by 3pm and they would ring if it was ready beforehand. Our luggage was kept aside in the foyer area. We were back in the area around 1pm and popped into the hotel to see if the room was ready. It wasn’t as housekeeping hadn’t attended to it at that stage, 3 hours after we had arrived. At 2.15 am we were very weary and popped back to check on the room situation. Housekeeping still hadn’t got there so we popped out for a short stroll to cool down. Our luggage was still sitting in the foyer. At 2.45pm we popped back and asked again. Room still not ready so reception rang housekeeping who said 15minutes at the latest (i.e 3pm). We sat in a very small waiting area where there was a fresh drink container. I tried for a drink but it was empty. At 3.10pm I asked again about our room - 10 minutes after the absolute maximum time it would be ready. Not ready but would ring housekeeping! A few minutes later we got our keycards. Almost 5.5hours after we arrived. I’m glad I’m an IHG member! So, we went to our room and waited 15 minutes for our luggage. Nothing so my wife went down to get our carry-on bags and caused chaos because that was the job of staff to deliver bags. I suspect we would still be waiting for them a day later if she hadn’t gone down. But that’s not all. The guy who brought the bags noticed we needed a second suitcase stand and said, I believe, he would ask housekeeping to deliver one. Thirty hours later and were still waiting.Breakfast in the brasserie was nice but for some reason the young staff members on duty didn’t seem to see our used dishes and fruit juice glasses so they piled up on our table. Collected just as we were about to leave.We had just arrived from a river cruise where staff service was impeccable. Much different from our experience in the Intercontinental. An exception was a bald headed guy serving in the bar. He was very friendly and, even better, helpful. And proactive. Barbara Covex, Owner at Intercontinental Bordeaux - Le Grand Hotel By IHG, responded to this review Dear Gfsc5,Thank you for taking the time to share such detailed feedback regarding your recent stay with us.First and foremost, please accept our sincere apologies for the disappointing arrival experience and the multiple service shortcomings you encountered throughout your stay. After a long journey from your river cruise, we fully understand how frustrating and exhausting it must have been to wait several hours for your room, especially while receiving inconsistent updates regarding its readiness. This is certainly not the seamless and attentive experience we aim to provide to our guests, particularly to our valued IHG One Rewards members.We are equally sorry for the delays with your luggage delivery, the missing suitcase stand request, and the lack of attentiveness you experienced during breakfast service. Your comments have been shared with our Front Office, Housekeeping, Concierge, and Brasserie teams so that immediate corrective actions and additional training can be implemented to improve both communication and service coordination.That being said, we are truly pleased to read that one member of our bar team made a positive impression through his friendliness, proactivity, and helpful attitude. Recognition such as yours is always meaningful, and we will be delighted to share your compliments with him personally.We genuinely regret that your experience did not reflect the standards of service you expected from InterContinental, and we hope you might consider giving us another opportunity in the future to restore your confidence in our hotel.Kind regards,Emilie GriveaudAssistant ManagerInterContinental Bordeaux

  • User:Lisa C

    Trip type: Friends getaway

    The most beautiful hotel with stylish French vibe in a fabulous location.

    rating29 Mar 2026

    The most stunning hotel with stylish, luxurious interiors. Food is exceptional. Location is perfect for exploring Bordeaux. Will definitely stay again. Barbara Covex, Owner at Intercontinental Bordeaux - Le Grand Hotel By IHG, responded to this review Dear Lisa,Thank you very much for your wonderful feedback following your stay at the InterContinental Bordeaux – Le Grand Hôtel.We are truly delighted to read that you found the hotel stunning, with stylish and luxurious interiors, and that you enjoyed the exceptional quality of our cuisine. It is also a pleasure to know that our central location contributed to your experience of exploring Bordeaux.We would be honored to welcome you back for another memorable stay in the near future.Kind regards,The Management TeamInterContinental Bordeaux – Le Grand Hôtel

  • User:adambond a

    Trip type: Couples

    Fantastic stay

    rating17 Mar 2026

    We had a fantastic stay at InterContinental Madrid. Everything about our visit was excellent.The food was truly exceptional – delicious, beautifully presented, and full of flavor. It was one of the highlights of our stay.Our room had a balcony overlooking one of the main streets of Madrid, which gave us a wonderful view of the lively atmosphere of the city.The service was outstanding and the entire stay felt very comfortable and luxurious. It was a wonderful experience and we would definitely love to come back. Highly recommended

  • User:wood2014

    Trip type: Solo travel

    Beautiful comfortable hotel

    rating29 Jan 2026

    I was fortunate to choose this hotel for my first stay in Bordeaux. From start to finish I could not have asked for a better experience. I was there for 4 nights travelling a a woman on my own. The staff were exceptional and the spa a beautiful space to relax. Sadly I did not eat in their restaurants but did visit the bar and was very well looked after. My room was spacious and immaculately cleaned every day. Special thanks to George the concierge and Romaine front of house who helped with tec assistance. I would recommend this hotel and look forward to returning . Barbara Covex, Propriétaire at Intercontinental Bordeaux - Le Grand Hotel By IHG, responded to this review Dear wood2014, Thank you very much for your wonderful review. We are delighted to hear that your first stay in Bordeaux was such a positive experience and that our team, especially George and Romain, made you feel well cared for. It’s great to know that you enjoyed the spa, your room, and your time at our bar. We look forward to welcoming you back on your next visit to Bordeaux.Sincerely,Hotel Management Team

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