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Novotel Bordeaux Centre Gare Saint Jean

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Novotel Bordeaux Centre Gare Saint Jean

locationBordeaux, Bordeaux

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About Novotel Bordeaux Centre Gare Saint JeanAbout Novotel Bordeaux Centre Gare Saint Jean

Location

This centrally located hotel is a short walk from the esplanade and well-known Quais de la Garonne. The nearest public transport stop is only 500 m away.

Facility

The hotel has 89 non-smoking rooms, which are located on 4 storeys and are reachable by a lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. A business centre with projector and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Fine weather can be enjoyed on the terrace. After an eventful day, guests can work out and recharge in the gym.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious and varied buffet awaits guests at breakfast. For dinner, guests can order à la carte. A set menu can be ordered at lunch. The menu also offers diet meals, vegetarian dishes and children's meals. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Novotel Bordeaux Centre Gare Saint Jean Amenities at Novotel Bordeaux Centre Gare Saint Jean

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

    • -

      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

    • -

      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sun terrace

LocationLocation

Map preview

Around this property:

Shopping opportunities

4 m

Public Transport

100 m

Train Station

250 m

Golf Course

17 km

Sea

50 km

Beach

50 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

269

Very Good

432

Average

221

Poor

82

Terrible

65

Recent Reviews: 1069

  • User:Hoofddorpvanhees

    Trip type: Family

    Disappointed

    rating01 Aug 2025

    Old, dirty hotel with new paint, avoid it! There is another Novotel in the center which is way better,l. Unfortunately that was soled out so we chose for this hotel, but because of the dirtiness our stay was very disappointing!

  • User:jeanmc1

    Trip type: Couples

    Could not fault this horel

    rating15 Dec 2024

    We stayed for 4 nights. Excellent tram service into Bordeaux directly outside the hotel. Hotel lovely and clean. You have to book with reception if you want your room cleaning and refreshing. This is not necessarily done in the morning. Breakfast had a good choice and we enjoyed the selection. However, we found that the staff started to clear the food about 10 to 15 minutes prior to the end of serving. Would definitely stay again. Staff extremely friendly and helpful.

  • User:ColinCJC

    Trip type: Couples

    Good hotel, excellent breakfast and nice bar area. Easy walk into Bordeaux

    rating18 Oct 2024

    Good, tidy hotel, friendly staff, excellent breakfast and nice bar area. Easy walk into Bordeaux. Good location, with an easy walk into Bordeaux centre.Good underground parking.Very good breakfast and nice lounge / bar area.There were closed access roads, it would have been easier if the hotel had sent a message to warn that local road works have closed off some of the streets to the hotel.

  • User:Carmel A

    Trip type: Couples

    see above

    rating18 Jun 2024

    Unfortunately, I cannot say that my experience at your hotel was a good one for the following reasons:1. Upon check in, I had to remind the receptionist 3 times to talk to me in english. I do not understand french.2. We were a group of 4, 2 rooms, and in the evening upon return from dinner, we asked the receptionist whether there is a tourist hop on hop off bus in Bordeaux. She could not reply. She did not know. I expect that a receptionist in a 4 star hotel should be able to answer such a question.3. I do not think that a receptionist in a 4 star hotel should do the job of a receptionist and bar maid. She was actually doing both jobs at the same time.4. We had a terrible first night. The A/C did not work. We ended up with really dry and soar eyes. When I complained at the receptionist the following day, the front office manager informed us that the A/C system of the entire hotel is not working. As a compensation. she offered us free breakfast. We declined because we do not prefer to eat much in the morning. Then, after discussing this with the manager, she offered us a discount of euro 100 per room. We found this reasonable and were happy. We slept the remaining 2 nights with the window open and although a bit noisy, at least the room was not terribly hot. Despite this promise however, and after I send by email my bank details, I still have not received these euro 200.5. At check in, I was asked to leave a deposit of euro 70. I did so by means of my bank card. Today, one week after check out, I still have not received this deposit back. I have stayed in may hotels in my life but as far as I am aware, such a deposit is only blocked on the account and not really paid. I did call the hotel 2 days ago and the person that answered my call said that the euro 200 cannot be paid to me. I said that it was promised but she said that she will discuss and come back to me. So far I heard nothing. For the above reasons, I am extremely disappointed and will not recommend novotel to any one. I also intend to make more negative reviews about your hotel in other spheres.

  • User:dianek12345

    Trip type: Couples

    good location

    rating23 Apr 2024

    large room, comfortable bed. Shower. Toilet separate. Contains safe and fridge. Good air conditioning. Near the train station. Would stay here again.

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