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Novotel Bordeaux Merignac

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Novotel Bordeaux Merignac

locationAeroport Merignac, Bordeaux

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About Novotel Bordeaux MerignacAbout Novotel Bordeaux Merignac

Location

This hotel is located 1 km from the airport and guests are offered a shuttle service which operates from 7 am to 11 pm. It lies 15 minutes from the centre of Bordeaux.

Facility

The hotel has a lift and features 137 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers golf. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton and aerobics. A spa and a sauna are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Novotel Bordeaux Merignac Amenities at Novotel Bordeaux Merignac

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Badminton

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      Children's Entertainment

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Table Tennis

LocationLocation

Map preview

Around this property:

Beach

55 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

7

Very Good

2

Average

3

Poor

4

Terrible

6

Recent Reviews: 22

  • User:Richard B

    Trip type: Business

    Poor hotel

    rating04 Mar 2026

    We have booked long stay rooms with multiple colleagues from okt 2025 till March 2026. I arrived Dec 1st 2025 and still in this outdated hotel. Never book rooms 220, 222 or 224 because you can’t open the window due to the kitchen exhaust which blows straight into your room when the wind is coming from the southwest and when the wind direction is ok you still can’t open the window due to the A/C unit on top of the lower roof. When you enter the hotel you instantly smell the restaurant, the reception is located in a corner with only a low table (no counter). Most of the staff doens’t speak English very well and the cleaning staff removes your room card when you leave it on the table and moves your personal belongings. The long stay room is not more than a standard room. You can use a kitchen which was before a room. Disadvantage of a long stay room is that only once a week cleaning will be done. The hotel is dirty, debris on the floor and nobody picks it up, Standard lighting issues in the hallway and restaurant. For unknown reason the lights go out or blinking all the time. When you share a complaint with the reception, they promise that it will be solved quickly but don’t be surprised at it takes a couple of days to be solved. You have to remind them. The rooms are outdated, old and carpet with stains but also stains in the matras. Very dirty windows, no cleaning during my 3 month stay. The only positive point I have are the 2 very nice ladies who are the managers. They really try to make our stay pleasant.

  • User:Clare P

    Trip type: Family

    Grimy, needs a complete renovation - don’t get off the tram if you are passing by….save yourself!

    rating02 Sept 2025

    Stayed at the hotel for only 1 night at the end of August 2025 - I’m glad it was only 1!! Arrived with 72 year old mum and 2 children - advised our room was on the first floor and lift was broken, took 2 rooms on the ground floor. Rather grimy, years old carpet (wouldn’t recommend bare feet!), no idea what the was on the walls! Single glazing, no ideal for busy road and planes…cheap thin towels. Very strong chemical in cleaning products (probably mask the musty smell of carpet). I did check out the 1st floor room and it wasn’t any better.Staff not particularly welcoming and frankly quite rude. Couldn’t even be bothered to help prebook a taxi for us to travel to the airport. On the good side you can walk to some ok restaurants or the tram stop is right outside so you can get away from the grime.Due to weather we didn’t try outside but looking from the windows it didn’t appear particularly well kept or look inviting!

  • User:Meander51498483306

    Trip type:

    I was very disappointed with the questionable hygiene; even with the coffee offered at reception, I won’t return.

    rating13 Aug 2025

    Encontramos pêlos na cama, um gafanhoto na casa de banho e objectos de outros hóspedes no chão perto da cama.We found hair in the bed, a grasshopper in the bathroom, and items from previous guests on the floor near the bed.Nous avons trouvé des poils dans le lit, une sauterelle dans la salle de bain et des objets laissés par d’autres clients par terre près du lit.

  • User:PedropeteGlasgow

    Trip type: Family

    Mixed

    rating14 Jul 2025

    Some good things, good location near airport and transport, most staff helpful, nice landscaping and gardens. However booked a room for 4 adults, first night pull out bed broke - turns out it was missing numerous slats, we moved room overnight (by a fairly grumpy staff member) but same thing happened again in new room which again had several slats missing. Got fixed next day by maintenance guy who turned up with a load of slats as if this happens often. Other than that decent stay in hotel part. Restaurant not great, first night asked for a carafe of water (in French along with making a drinks order) about 5 times and it never came and I got given a main that turns out wasn't what I ordered as the order appeared 5 mins later. next night starters and mains arrived all at the same time and the waitress wasn't remotely interested in taking them away, really quite stroppy. The restaurant is an independent one -Hippopotamus. Pool and bar good

  • User:Navigate591007

    Trip type: Family

    Not great

    rating10 Aug 2024

    We stayed at Novotel Bordeaux for two nights before continuing our journey to the coast. While our room was adequate for a short stay, it was a bit dated and small for our family of four. Unfortunately, our dining experiences were disappointing. The service in the restaurant was very poor. We ordered drinks, but the beer was missing. Despite following up, it was never brought to us. The children's desserts also did not arrive, even after asking twice. Breakfast the next day was equally subpar: there were no plates, limited choices, and only one waitress struggling to manage everything. The system was very unorganised. In the afternoon, we decided to relax by the pool. However, the service at the poolside kiosk was lacking as the attendant frequently disappeared for long periods, making it difficult to get drinks. Additionally, the receptionists were often unavailable when we needed assistance.On the positive side, the hotel's location is excellent, with easy tram access into Bordeaux, proximity to the airport, and enjoyable cocktails (when they eventually arrived).Overall, while the location and amenities are good, the service needs significant improvement to meet 4 star expectations. martinho paula, Other at Novotel Bordeaux Merignac Hotel, responded to this review Hi,Thank you for taking the time to share your experience following your stay at Novotel Bordeaux.We sincerely apologize that certain aspects of your visit did not meet your expectations, particularly regarding the service in our restaurant and at the poolside kiosk. The issues you highlighted with missing orders, slow service, and the breakfast experience are concerning and certainly not reflective of the level of service we strive to provide. We have shared your feedback with our teams to ensure these matters are addressed and improvements are made.We’re glad to hear that you appreciated our convenient location and the accessibility it offers for exploring Bordeaux. Your comments about our amenities and cocktails are also appreciated.We hope you will consider giving us another opportunity in the future to provide the quality experience you deserve.Best regards,MarianneAccommodation ManagerNovotel Bordeaux Merignac

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