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P'tit Dej Hotel Bordeaux Lac

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P'tit Dej Hotel Bordeaux Lac

locationBordeaux, Bordeaux

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About P'tit Dej Hotel Bordeaux LacAbout P'tit Dej Hotel Bordeaux Lac

Location

This hotel welcomes guests in Bordeaux.

Facility

The hotel has a lift and features 52 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, a TV room, room service, a conference room and a coin-operated laundry are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park for no extra charge. Complimentary newspapers are available.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a queen-size bed. A safe and a desk are also available. Equipped with a telephone, satellite television and WiFi, the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and include a telephone. Wheelchair-friendly rooms with wheelchair-accessible bathrooms guarantee guests with limited mobility a carefree stay. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at P'tit Dej Hotel Bordeaux Lac Amenities at P'tit Dej Hotel Bordeaux Lac

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Lifts

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

71

Very Good

140

Average

47

Poor

17

Terrible

31

Recent Reviews: 306

  • User:ewuo7vxoa3

    Trip type: Business

    A pretty bad experience

    rating10 Apr 2025

    The front desk staff weren’t very welcoming and seemed to lack basic customer service skills. Interpersonal relations don’t appear to be their strength. Natacha Kwiatkowski, Propriétaire at The Originals Access Hotel le Bordeaux Lac, responded to this review Madam, Sir,We have taken note of your feedback.To accuse our staff of lacking customer service skills is excessive. Our team works hard every day, and the positive reviews we receive reflect that clearly.It is possible that your personal expectations did not align with the standards of a 2-star hotel, which offers straightforward services and a level of comfort appropriate to its category. However, that does not justify showing such disdain toward people who are doing their job with integrity.We hope you find an establishment more suited to your expectations.Natacha KwiatkowskiGeneral Manager of the Hotel The Originals Access Bordeaux Lac

  • User:ALISON W

    Trip type: Friends getaway

    Poor facilities and bad service

    rating23 Sept 2023

    I would not recommend staying here. The staff were rude and unhelpful (the only rude people we encountered in our entire two week stay in France). There was NO public toilet in reception which is ridiculous as a hotel caters for people who have just completed long journeys and would surely need one! The bathrooms were tiny and unpleasant, with the shower over the toilet. The photos are misleading. Natacha Kwiatkowski, Propriétaire at The Originals Access Hotel le Bordeaux Lac, responded to this review Hello,You have already published a review of your experience, we regret this persistence. We remain available to answer any questions you may have during the booking process and on site. We are sorry to read your very harsh words about our team. We hope you keep good memories of Bordeaux. Natacha KwiatkowskiGeneral Manager of the Hotel The Originals Access Bordeaux Lac+33 5 56 69 10 86

  • User:159al

    Trip type: Friends getaway

    Avoid at All Costs

    rating20 Sept 2023

    This is a terrible hotel. Do not stay here. The pictures are completely misleading. This hotel is awful and what makes things worse, is that the reception staff member was very rude. No toilet access allowed before 17h00 check in. Avoid at all costs. Natacha Kwiatkowski, Propriétaire at The Originals Access Hotel le Bordeaux Lac, responded to this review Hello,Customer satisfaction is our top priority and I regret if you had a misleading impression of our establishment from the images we provide online. We try to represent our hotel as accurately as possible and remain available to answer any questions you may have before your arrival. There are no toilets at the reception and we have never communicated on this subject.Your comments are exaggerated, we advise you to read all the details of our services, when making a future reservation.Natacha KwiatkowskiGeneral Manager of the Hotel The Originals Access Bordeaux Lac+33 5 56 69 10 86

  • User:ividai568565

    Trip type:

    Ok for a price

    rating18 Feb 2023

    Good for one or two night. Bed is correct but Space between bed and walls is very little.Professinals are great and discret. Frenchy breakfast makes satisfaction for quality and choice.its a good "rapport" service/hygien/price. Natacha Kwiatkowski, Propriétaire at The Originals Access Hotel le Bordeaux Lac, responded to this review Dear Madam, dear Sir, I am happy to know that you are generally satisfied with our services despite this mixed grade. Our promise is to guarantee you a convenient and comfortable stay in Bordeaux. We select comfortable bedding, quality products for breakfast and we do everything possible to welcome you in good conditions. Thank you for underlining our good quality-price ratio, it is indeed a remark that our guests do not hesitate to share with us, for our greatest pleasure! See you soon, Natacha KwiatkowskiGeneral Manager of the Hotel The Originals Access Bordeaux Lac+33 5 56 69 10 86

  • User:slagau143278

    Trip type: Business

    good for "just sleeping mode"/business travel

    rating23 Sept 2021

    small hotel with very fair quality/price rate, very nice and helpful staff, the location is however not so good if you have no car (far from bus/train stations, far from the city, very few commodities in the surroundings)

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