Fahrenheit Seven Courchevel

Recent Reviews: 136

• User:826lamia

  Trip type: Family

  No flexibility

  13 Mar 2026

  We had a reservation at Fahrenheit Seven Courchevel for 5 nights starting March 15 that was paid a month ago. Unfortunately my flights were cancelled due to the current war situation, which made travel impossible. I contacted the hotel from March 3rd multiple times requesting flexibility such as a partial refund, credit, or date change.Despite the circumstances being completely outside my control, the hotel declined any assistance.I understand cancellation policies, but in situations involving major travel disruptions and safety concerns, I believe some flexibility would be reasonable. I hope the hotel considers handling these situations differently in the future. La Direction, Propriétaire at Fahrenheit Seven Courchevel, responded to this review Dear Lamia,Thank you for taking the time to share your feedback.First and foremost, we would like to say that we fully understand the frustration caused by the situation you experienced. Travel disruptions linked to international events are unfortunately beyond both your control and ours, and we sincerely regret the inconvenience this caused to your plans.Following a thorough review of your reservation, we would like to clarify that your stay, scheduled from March 15, has been fully refunded on March 16 via Booking.com.The delay in processing this refund was due to several factors that required careful verification on our side:* the reservation was made through an online travel partner (OTA), which involves additional procedures,* the booking was registered under international (U.S.) contact details,* and given the rapidly evolving situation at that time, we needed to ensure the appropriate handling in line with our partners and policies.Despite these constraints, we chose to proceed with a full refund, even though the reservation was initially non-refundable, precisely because we understood the exceptional nature of the circumstances.We are therefore genuinely sorry to read your comment suggesting a lack of flexibility, as we believe this does not fully reflect the final outcome of your case.If your experience has since evolved in light of this resolution, we would greatly appreciate if you would consider updating your review accordingly, as it is very important for us that future guests receive an accurate reflection of how such situations are ultimately handled.We remain at your disposal should you wish to discuss this further, and we sincerely hope to have the opportunity to welcome you to Courchevel under better circumstances.Warm regards,
Fahrenheit Seven Courchevel Team

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• User:Richard M

  Trip type: Family

  Great experience, perfect location

  24 Feb 2026

  I have just returned from 5 days skiing with my family. We had a wonderful holiday. The location of this hotel is hard to beat. I've been on so many skiing holidays and this location is right up with the best. It is ski in/ski out and literally a few feet from the main gondola. The boot room staff were incredibly helpful, even offering to help take our boots off. The equipment was cleaned, boots warmed and immediately ready the next day. The ski hire was in the hotel and again so pleasant and easy to deal with. Absolutely cannot fault them. We had a family room which was basically 2 bedrooms and really spacious with loads of storage. The rooms were immaculate and cleaned thoroughly every day. Ski hotels can be really hit and miss, but this was really good. I had seen reviews criticising the breakfast offering, I have no idea why. The food was plentiful with great fresh bread and pastries. Great coffee and eggs cooked to order, nice fruit and freshly squeezed juice. Everything we needed for sure. Straight opposite the front door is a great supermarket. I'm struggling to find fault! All staff throughout our stay were friendly and helpful.It was snowing heavily during our stay, and the staff were constantly clearing paths to help guests get to the slopes. If you are skiing with a family, I can totally recommend this hotel. Everything was made so easy for us, thank you, you were amazing! La Direction, Propriétaire at Fahrenheit Seven Courchevel, responded to this review Thank you so much for this detailed and thoughtful review! ❄️ We’re delighted that you and your family had a wonderful stay and that every aspect — from the ski-in/ski-out location, boot room service, and ski hire to the spacious, clean rooms and breakfast — contributed to your experience.Your recognition of our team’s care and attention means the world to us. We will be sure to share your kind words with everyone, as it’s feedback like yours that inspires us to keep providing the best possible service. We look forward to welcoming you back for another memorable family holiday at Fahrenheit Seven!

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• User:danidF9867ZF

  Trip type: Friends getaway

  bad experience

  22 Feb 2026

  This is a 4 star hotel which looks like a 3 starThere is no service i.e service is terrible.Not worth the money. La Direction, Propriétaire at Fahrenheit Seven Courchevel, responded to this review We’re sorry that your experience did not meet your expectations. 🏔️ At Fahrenheit Seven Courchevel, we strive every day to provide attentive, high-quality service, and we regret that you did not feel this. Your feedback is important, and we will take it into account to continue improving our guests’ experience.

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• User:louise s

  Trip type: Family

  Great family hotel

  09 Feb 2026

  Great hotel location for families wanting to put kids in ski school. Just by the slope and ski lift. Very large Appartement like rooms. Idea if you want to bring the nanny:) or extra family. So close to doctor, ski rental and supermarkets etc. The only things they don’t have is a pool and a kids club or kids/family play area which would be a great addition! La Direction, Propriétaire at Fahrenheit Seven Courchevel, responded to this review Thank you so much for your amazing feedback 💛 We hope seeing you very soon

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• User:dhruv m

  Trip type: Couples

  A hotel full of thieves

  17 Apr 2025

  One of the worst hotel.. the hotel staff opened the safe with masterkey and stole money. When reported to the manager no relief was provided. The staff even changed the safe code. The manager denied to cooperate. Even our passports were in the safe and anything could have happened. La Direction, Marketing at Fahrenheit Seven Courchevel, responded to this review We read your message carefully and are truly sorry that your experience did not meet your expectations. The safety and comfort of our guests are among our highest priorities, and we fully understand how distressing the situation you describe must have been. That being said, we would like to remind you that access to in-room safes is governed by strict internal protocols, which are followed by a team we trust completely. In the event of a forgotten code or technical issue, our staff only intervenes at your explicit request or in your presence. We are sincerely surprised by your accusations, which do not reflect the values upheld by our hotel nor the feedback we generally receive. As no formal report or evidence was provided during your stay, our ability to take action was unfortunately very limited.Please note that the only appropriate course of action in such cases is to refer the matter to the competent authorities. Of course, we remain available should you wish to speak with us directly. Your satisfaction remains important to us, and we hope to have the opportunity to restore your trust during a future visit.

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