Mercure Grenoble Zentrum Alpotel Hotel

France, Grenoble

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About Mercure Grenoble Zentrum Alpotel Hotel About Mercure Grenoble Zentrum Alpotel Hotel

Location

This hotel welcomes guests in Grenoble.

Facility

The hotel has a lift and features 88 rooms, including 62 single rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV, a radio and WiFi (no extra charge) ensure optimal comfort. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including golf, skiing, a spa, a sauna and hiking. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Location

Around this property:

Centre

1 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

161

Very Good

186

Average

Poor

Terrible

Recent Reviews: 472

User:AbiLunar
Trip type: Couples
Not 4 star
24 Mar 2025
I’m not sure how this hotel got a 4* rating.Didn’t feel clean, aircon broke (looking at reviews since at least 2023), no door look out hole, cheaply painted and wall papered rooms felt like a hostel. Walking into reception looked nice but as soon as you used the stairs to get to room it looked like a block of flats.Requires refurb.
User:Skennedy1445
Trip type: Business
Best hotel in Grenoble
10 Sept 2024
This was a full-service hotel with many excellent features. Food was excellent. Service was superb. Very helpful staff eager to please. Very clean, luxurious, and well maintained grounds. The rooms were very clean and upkeep was as expected for a five-star hotel. Excellent place to stay while in Grenoble. Christophe Foretti, General Manager at Mercure Grenoble Centre Alpotel, responded to this review Dear,We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Chloé NogalesFront Desk Manager
User:Ahmed R
Trip type: Business
Excellent accommodation thanks to Leila in the reception
27 Mar 2024
The hotel is very good and the employees in the hotel are excellent They are very helpful specially in the reception Leila she is the most helpful and nice receptionist I ever meet Thank you all Hôtel Mercure Grenoble Centre Alpotel team, Thank you Leila for all your help Christophe Foretti, General Manager at Mercure Grenoble Centre Alpotel, responded to this review Dear, Thank you for your comments following your stay at Hôtel Mercure Grenoble Centre Alpotel. It is with great pleasure that we receive your compliments on our staff. We will be sure to share your comments with our entire team and Leila. Your satisfaction is the greatest reward for our staff, who work day after day to offer you impeccable service. We look forward to welcoming you again. Chloé Nogales Front Desk Manager
User:SingaporeBms
Trip type: Business
Decent business hotel to stay
04 Feb 2024
Helpful staff elevates a standard Mecure hotel stay. Also the in house restaurant is really good and worth a visit at least once during your stay. The location is decent with ready access to public transportation and the riverside. The daily breakfast is also very good. Christophe Foretti, General Manager at Mercure Grenoble Centre Alpotel, responded to this review Dear,We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Chloé NogalesFront Desk Manager
User:545mindym
Trip type: Couples
Avoid this hotel!
28 Sept 2023
A very poor experience for us at this hotel. Extremely small rooms, one small lift to service the entire hotel and the air conditioning didn’t work at all! Our room was stiflingly hot, and when we complained to the manager it was obvious that there was very little he could do. A very disappointing stay at this Mecure and I was very happy to leave it behind! Do yourself a favour and stay somewhere else! Christophe Foretti, General Manager at Mercure Grenoble Centre Alpotel, responded to this review Dear,Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Sincerely,Chloé NogalesFront Office Manager

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Mercure Grenoble Zentrum Alpotel Hotel

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