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Mercure Lille Marcq Baroeul

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Mercure Lille Marcq Baroeul

locationFrance, Lille

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About Mercure Lille Marcq BaroeulAbout Mercure Lille Marcq Baroeul

Location

The hotel is set in 4 hectares of beautiful parkland and is just a 7-minute drive from the centre of Lille.

Facility

The hotel has a lift and features 125 rooms, including 2 single rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, 24-hour room service and a laundry service. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf, a gym, billiards, aerobics, a spa, a sauna and a steam bath.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Mercure Lille Marcq Baroeul Amenities at Mercure Lille Marcq Baroeul

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Golf

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      Gym

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      Sauna

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

330

Very Good

367

Average

103

Poor

21

Terrible

13

Recent Reviews: 834

  • User:HoffDog37

    Trip type: Family

    Pleasant business hotel

    rating18 Aug 2024

    Business hotel. Large room, pretty well maintained, decent public areas, Good nights sleep. Nice bar / garden at the back of the hotel (could be noisy on long summer nights of your room is facing out the back?). Didn't explore but seemed to be in the middle of nothing of interest on edge of Lille André Grosperrin, General Manager at Mercure Lille - Marcq en Baroeul, responded to this review Dear HoofDog37, Thank you for staying at the Mercure Lille Marcq en Baroeul and for sharing your review on TripAdvisor. Satisfying you is our priority. We regret that you did not have time to explore the surrounding area, many activities are possible, a few steps away or simply by tram to the center of Lille.Rest assured all our rooms are quiet and La Guinguette du Marque Page, at the back in the park with its relaxed atmosphere does not bring noise into the rooms.See you soon at the Mercure Lille Marcq en Baroeul in a quiet area but so close to everything!André GrosperrinDirecteurMercure Lille Marcq en BaroeulLille Hauts de France#createursdebonssouvenirs

  • User:tpost27

    Trip type: Family

    Needs a refresh. This hotel relies on its fabulous location. The services and attention to detail are not commiserate

    rating17 Jun 2023

    This is a well located accommodation with superlative staff. The hotel is dated. The air conditioning did not work well. The soap dispensers were not refilled. Many other details were overlooked.The breakfast was mediocre. There was no fresh fruit. Andre Grosperrin, General Manager at Mercure Lille - Marcq en Baroeul, responded to this review Dear tpost27,We thank you for your comment which is very important for us. We will install more visibly all the fresh fruit that we offer at the breakfast buffet. We will not fail to be more vigilant to change the shower gel when necessary.We hope to see you again soon.Best regards.André Grosperrin Directeur Hotel Mercure Lille Marcq en Baroeul.

  • User:Faith_and_Me

    Trip type: Couples

    Nice rooms and staff

    rating17 Apr 2023

    Stayed here for 6 nights as a base for some cycling. The staff were all very helpful and friendly. The rooms were a very good size with a nice, comfy bed and the bathroom was clean and also a good size. The bar had a good selection of drinks and the breakfast buffet had a wide range of food to suit everyone. Andre Grosperrin, General Manager at Mercure Lille - Marcq en Baroeul, responded to this review Dear Faith_and_Me, We very much appreciate your comments regarding your stay at the Mercure Lille Marcq en Baroeul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sébastien particularly appreciated your nice comment about him. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Grosperrin DirecteurMercure Lille Marcq en Baroeul

  • User:luananutribio

    Trip type: Family

    Good accommodations. Bad food.

    rating11 Apr 2023

    Good accommodation and service. Big bed and acceptable bathrooms. But the restaurant food is terrible. Ordered a stuffed zucchini. They brought me half a zucchini with a plate full of stale rice (overcooked) with no taste and a badly seasoned sauce. Definitely a disappointment. Breakfast is nice. Andre Grosperrin, General Manager at Mercure Lille - Marcq en Baroeul, responded to this review Dear Luananutribio,We very much appreciate your feed back regarding your stay at the Mercure Lille Marcq en Baroeul. I'm sad to read the diner was not so good. Please accept my apologies. Do not hesitater to talk with a mangager during your diner, we could change the plate when we made a mistake. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely,André Grosperrin Directeur Mercure Lille Marcq en Baroeul

  • User:AlberRM

    Trip type: Business

    Not clean and terrible pillow but friendly staff.

    rating04 Mar 2023

    Hotel was actually quite nice, the rooms where spacious and it felt contemporary. However, the room was simply not clean. There was a lot of dust everywhere, the shower screen on the bath had scum and stains, all the silicone around the bath was yellow, there was a hair on my bed… just not clean. Also, the pillow was like a joke - a tiny this square pillow! When I entered the room and saw that I though they’d forgotten to put pillows on the bed, imagine! I called reception to ask for a different pillow and thankfully the receptionist was very kind and helpful, and she got me a much nicer one. The hotel staff was very nice (receptionists etc) but the cleanliness of the room really spoiled my stay. This is a 4* hotel, simply not acceptable. Andre Grosperrin, General Manager at Mercure Lille - Marcq en Baroeul, responded to this review Dear AlberRM, I am really sad to read your comment. please accept my apologies. We will be more careful to make everything perfect. Do not hesitate to contact the reception, we could change your room to better satisfy you.I remain personally at your disposal.Sincerely.André GrosperrinDirecteurMercure Lille Marcq en Baroeul

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