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Novotel Saint-Avold

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Novotel Saint-Avold

locationSaint Avold, Metz

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About Novotel Saint-AvoldAbout Novotel Saint-Avold

Location

This hotel welcomes guests in Saint-Avold.

Facility

Guests can enjoy the pleasant ambience of one of the 61 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, golf and archery are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, bowling and aerobics. An entertainment programme and a kids' club are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Novotel Saint-Avold Amenities at Novotel Saint-Avold

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Bowling

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      Children's Entertainment

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      Children's Pool

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      Golf

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Table Tennis

LocationLocation

Map preview

Around this property:

Centre

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

165

Very Good

290

Average

111

Poor

47

Terrible

23

Recent Reviews: 636

  • User:loanarranger_8

    Trip type: Couples

    Down in the Dumps

    rating17 Aug 2022

    My wife and I have been using this hotel up to Covid for 12 years, each year on booking we have requested the same room as it faced the car park and we keep a ready eye on our car. Until Covid I would have had no hesitation in recommending the Hotel.On July 30 we arrived and was curtly told all rooms were booked and we were on the next floor, which we accepted with reservations.We booked a table and the meals that were served were appalling, no apology was forthcoming but on check out they graciously discounted the costs of the food.On arrival this evening, again the room requested was not available and were given a room over the pool side where there was a 40 something pumping out the sort of music which resulted in us not taking dinner.The reception simply said I do not understand I cannot speak English so she was next to useless, however after a lot of exchanges we were moved to a room overlooking the car park, peace rains.The bed linen was dirty, no courtesy bottled water even though they provide in in July and Novotel in Colmar provided Spring and still water.Time to select an alternative hotel for next year and anyone considering such a stay do reconsider.

  • User:SteveLeicestershire

    Trip type:

    Comfy overnight stay

    rating13 Jul 2022

    My wife and I stayed overnight en route from North Wales to Tuscany. After a long day of travelling we arrived at 11.00pm. Check in was effortless, the restaurant had closed but we just wanted some rest. The room was quiet, comfortable bed, good air conditioning and great shower and toiletries. Yes, the decor is a little dated but everything else was good. I think we would have welcomed some coffee sachets in the room. We had a few sachets of speciality tea but as we were back on the road early a coffee would have gone down well. The comfy bed ensured we had a good nights sleep and we were back on the road by 0700 the next day. Its close to the A4 so ideal for a stay whilst travelling through France. Would certainly return. Claire Houttemane, General Manager at Novotel Saint-Avold, responded to this review Dear Steve,thank you for sharing your opinion about Novotel Saint Avold.Coffee for the room is available on request at the reception.It' will be a pleasur to welcome your back for your next stay in Saint AvoldRegards

  • User:chrislbowen

    Trip type: Couples

    Close to the cemetery

    rating28 May 2022

    We decided to spend the night here since we were visiting the cemetery the next morning, it’s just 2 minutes drive from the main gate. The hotel staff was friendly and the check-in was quick and easy! We had a nice room that included a small fridge and a water kettle. The shower was nice and the bed comfortable!The dinner in the restaurant was a bit pricey for what we had, and we waited an hour for our food. Claire Houttemane, General Manager at Novotel Saint-Avold, responded to this review Dear ChrislBowen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,C.HouttemaneHotel Manager

  • User:ChipsAdviser

    Trip type: Couples

    Handy stop over, close to motorway - bring a picnic !

    rating28 Mar 2022

    Typical older style Novotel, clean, welcoming, nice decor, but a bit tired.Close to motorway, just off main road, in it’s own compound surrounded by woodland.Plenty of parking with a security gate.Staff very friendly and helpful . Airy reception with (expensive) bar.Room was large, massive comfortable bed, shower room and separate WC. Aircon and opening window.Well appointed and clean. Seems Novotel, like Ibis, use plastic mattress protectors now, which I find uncomfortably hot.The restaurant is nice although the food is overpriced and the drinks expensive - but there’s no alternative without getting back in the car …

  • User:peter v

    Trip type: Business

    old style novotel

    rating25 Aug 2021

    Old novotel style of the 80's-90's. Some parts were modernized, but rest is still old school. Restaurant: very little choice, so i didn't stay. But in the area, there is almost nothing to find except fast food. Breakfast very very basic. And drinks at the bar extremely expensive. Too expensive for what you get

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