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Novotel Nantes Carquefou

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Novotel Nantes Carquefou

locationFrance, Nantes

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About Novotel Nantes CarquefouAbout Novotel Nantes Carquefou

Location

This hotel is approx. 15 km from the centre of Nantes. Shops can be reached in about 10 minutes by car, and attractions in the area include a football stadium (13 km), Château de Nantes (15 km) and the seaside at La Baule (80 km). Nantes Atlantique Airport is approx. 25 km from the hotel.

Facility

The hotel has a lift and features 79 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, room service, an alarm call service and a laundry service. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols the sun terrace complete the holiday. There are many ways to relax or stay active at the hotel, including bocce, golf, a gym, table tennis and badminton. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a restaurant with air conditioning and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. Staff are also happy to provide children's meals. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Novotel Nantes Carquefou Amenities at Novotel Nantes Carquefou

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Games room

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

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      Newspaper kiosk

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

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      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      Sanitiser dispenser

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Full Board

    • -

      Half Board

    • -

      Set menu lunch

  • Sport/Entertainment

    • -

      Badminton

    • -

      Bocce

    • -

      Children's Entertainment

    • -

      Golf

    • -

      Gym

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Table Tennis

LocationLocation

Map preview

Around this property:

Shopping opportunities

0 m

Golf Course

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

167

Very Good

261

Average

119

Poor

51

Terrible

21

Recent Reviews: 619

  • User:Frank V

    Trip type: Business

    Very bad price/quality

    rating22 Apr 2025

    Ridiculous high price of 207 euro inclusief breakfast for an outdated hotel on a wednesday evening. The bed is soft and I cant believe that they let me pay 207 euro.Unfortunately my colleague arranged this booking otherwise I would have gone to another hotel

  • User:171benoitr

    Trip type: Business

    In Nantes one of the worst hotels

    rating06 Mar 2025

    Old rooms. Wehnyou send a message they dont take care and really not nice at the reception. As a diamond member I can Colmars with other hotels and this one is really bad.

  • User:N'att a

    Trip type: Family

    An average costly stay

    rating21 Jul 2023

    This is our second time staying in this hotel. We purposely returned to this place as it has a swimming pool which was ideal to cool down for our boys after a 10-hour journey. Unfortunately, the pool was closed, and our boys didn't get to enjoy the facility. I had booked a double and a twin, but on arrival, the receptionist was surprised and asked if we would be happy with 2 doubles. My boys didn't want to share a bed (16 & 17years old), so a sofa bed was opened for them not to share bed. Bit disappointing when you pay over 120euro (excluding tax) for a room. Also the carpets in the rooms badly need to be changed.The dinner (though pricey for a stopover hotel in an industrial zone) was delicious, and our waitress Patricia was wonderful. She went above and beyond without us asking anything. The whole staff was actually really nice.Breakfast was tasty. We arrived at 9am. (30 mins before closing). I was disappointed with the hot chocolate which was water and chocolate powder from a machine and there was a few things already gone and not replenished: fresh milk, sausages, scrambled eggs, bacon and fresh fruits. This is not acceptable for a €17 breakfast.Overall, it was a handy but pricey stopover Amalia SUAUD, Service clients/Réception at Novotel Nantes Carquefou, responded to this review Madam, Sir,Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou.We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable.We have taken note of all of your comments. Rest assured that the necessary measures will be taken accordingly.Looking forward to welcoming you again soon, we ask you to believe, Madam, Sir, in the expression of our best feelings.The Reception team

  • User:Carole1974

    Trip type:

    Not for tourists

    rating09 Sept 2022

    We stayed there for a wedding nearby for two nights at the end of August. Situated on an industrial park and with very little in the local area the hotel is completely unsuitable for tourists, Our very small room (272), had holes in the curtains, a blocked sink in the bathroom, the woodwork was badly chipped, no safe, and would have been poor as student accommodation.Overall the hotel looks very tired. The pool is pleasant but the garden is scrappy. The hotel is situated on 2 floors but there is no lift.On arrival on Saturday we asked the front desk to book a taxi to pick us up from the wedding venue at midnight on Sunday to bring us back to the hotel. The next day I had several messages from the taxi service demanding payment as the driver had gone to the venue on the wrong night. The desk was sympathetic and accepted they had made a mistake. When we asked them to ensure there would be a taxi to pick us up at midnight on Sunday they assured us there would. Sad to say there was no taxi and we had to make alternative arrangements.Any tourist would be better to stay in central Nantes. Amalia SUAUD, Guest Services / Front Office at Novotel Nantes Carquefou, responded to this review Dear Madam,Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou.We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary renovation measures will be implemented to improve the quality of our services. Once again, we thank you for your comments and hope to regain your confidence during a future stay.Looking forward to welcoming you soon, we ask you to believe, Madame, in the expression of our best feelings.The Reception team

  • User:x229

    Trip type:

    Splash out for an Executive room

    rating01 Sept 2022

    We stayed two nights in August. On the first night, we were in a standard room in which the air conditioning didn't work. We set the temperature to 18, then left for the evening. Came back at midnight and the room was too hot. The next day we moved to an Executive room - which was more comfortable in every way. Whilst the hotel has two floors, it does not have a lift - so beware. Also, the garden is awful - it is shabby, and could be a lot nicer. The breakfast was a mixed bag - not great value, but included a "press your own" orange juice machine. Overall, useful for a stopover of 1 or 2 nights. Amalia SUAUD, Guest Services / Front Office at Novotel Nantes Carquefou, responded to this review Dear Madam, Sir,Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou.We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary renovation measures will be implemented to improve the quality of our services. Once again, we thank you for your comments and hope to regain your confidence during a future stay.Looking forward to welcoming you soon, we ask you to believe, Madame, Sir, in the expression of our best feelings.The Reception team

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