The Originals City Hotel Novella Nantes Station Centre

France, Nantes

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About The Originals City Hotel Novella Nantes Station Centre About The Originals City Hotel Novella Nantes Station Centre

Location

This hotel warmly welcomes guests in Nantes.

Facility

The hotel has a lift and features 38 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, a 24-hour security service, a transfer service, room service, a fax machine and a smoke alarm are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park. Guests can also use the bicycle storage facilities.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Meals

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at The Originals City Hotel Novella Nantes Station Centre

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Car Park
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  Disability-friendly
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  Hotel Safe
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  Lifts
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  Pets
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  Restaurant(s)
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  Room Service
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Continental Breakfast

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

149

Average

Poor

Terrible

Recent Reviews: 348

User:Wendy F
Trip type: Solo travel
A great little find
10 Sept 2025
A hotel within walking distance to the station. This unpretentious hotel has a lift which was a relief as I was on the 4 th floor. Small rooms but immaculately clean, with a tv and a newly renovated bathroom. The best asset is the staff. Reception people absolutely delightful. Thank you.
User:Sara S
Trip type: Solo travel
Misleading Room, Poor Cleanliness, but Polite Staff
05 Jun 2025
My stay at this hotel was disappointing overall. The room did not match the photos online — it was noticeably different and not what I expected. The carpet had visible stains, and the bedsheets were also marked, which raised serious concerns about cleanliness.Additionally, despite having a "Sans façon" sign on the door to decline housekeeping, someone still entered my room. That’s a clear breach of privacy. Because of this I was stressed in the morning not knowing when the cleaner was gonna enter the room.While I appreciate that the staff I interacted with were polite, there was no interest shown during checkout — no one asked how my stay was or if everything was okay.I don’t usually leave negative reviews, but I think it’s important that these issues are addressed by management so that future guests don’t have the same experience.
User:amyeahmed
Trip type:
Awful, unsafe experience
06 Apr 2025
Arrived after reception had closed (as advised in advance) which went smoothly in terms of collecting key. However, arrived (single woman and young child) in room to find door wouldn't close fully and could be opened from outside. Child terrified and out of hours telephone number would not connect for the best part of an hour. Staff member finally answered telephone and told us "door was normal". Staff member attended room at my urging, refused to move us rooms and took another c. 20 minutes of playing with the lock to inform us that we had to slam the door with all our strength in order to close it properly. Child did not sleep as was terrified door would open during the night.
User:wj201720172025
Trip type:
Nice stay in Nantes
03 Apr 2025
Lovely hotel well situated close to the main station and the historic center . The sraff was friendly and profesdionzl
User:aazzam131388
Trip type: Business
Nice hotel
25 Feb 2025
we enjoyed our stay at the Novella hotel, the room was clean, near the main train station and the staff swas super professional and friendly, would highly recommand and definitely come back again. G coralie, Propriétaire at The Originals Novella Hotel, responded to this review Dear Guest,Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay at Novella Hotel Nantes Centre Gare. It’s wonderful to know that you appreciated our clean rooms, convenient location, and professional, friendly staff. Your recommendation means a lot to us!We look forward to welcoming you back on your next visit to Nantes.Best regards,The Novella Hotel Nantes Centre Gare TeamCoralie

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The Originals City Hotel Novella Nantes Station Centre

Location

Facility

Rooms

Sport

Meals

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