Boris V. By Happyculture

Recent Reviews: 500

• User:Susan M

  Trip type:

  Another lovely stay at Boris V

  08 Aug 2025

  This was my second stay at the Boris V - I was here in May with my daughters. Excellent hotel and lovely welcoming staff. Definitely will return.

• User:lisa d

  Trip type: Friends getaway

  Highly Recommend!

  04 Jan 2025

  The property was quintessential France in the best way possible. The service was excellent, Alice & Albert were the ones we worked with and were so kind and helpful. My luggage never arrived and they really assisted in helping coordinate getting it delivered. Couldn't say more positive things about this hotel! I have visited France several times and will definitely pass along this rec to all my friends. Audrey C, Directeur général at Hotel Boris V. by HappyCulture, responded to this review Bonjour Mrs Lisa,A greeting from Alberto and Alice ! They were very happy to ready your review !Thank you so much for taking the time to share your experience !Our team was truly happy to help you during the process, since we know how hard it is to have someone through the phone, especially with aerian companies !You can come back visit us when you want to ! We would be happy to welcome you again !We wish you a lovey day !Kindest regards,The Boris V Team !

  Read more

• User:Cychefs

  Trip type: Business

  Friendly and comfortable

  21 Oct 2024

  A small but comfortable hotel close to the city center, next to train station and close to a lot of restaurants. The staff is very friendly, the availability of a coffee mushine in lobby is excellent idea. Rooms are clean but small. Reception staff excellent. Audrey C, Directeur général at Hotel Boris V. by HappyCulture, responded to this review Dear Cychefs,We thank you very much for your feedback, itis a pleasure to read you enjoyed your stay thanks to the location, our friendly stagg and the cleanliness in our room.We hope to see you again soon at the Boris V Hotel!Best regards,

  Read more

• User:albertoz143

  Trip type: Friends getaway

  Sexually harassed

  13 Oct 2024

  I felt sexually harassed by the man who work as receptionist on the night shift. Everything else doesn’t matter. Unacceptable. Do not go there unless they change the personnel. Nothing to add!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnn Audrey C, Directeur général at Hotel Boris V. by HappyCulture, responded to this review Dear Andrew,First of all, I am terribly sorry and horrified to read your message.I can't find any guest under Andrew's name who stayed at our hotel this weekend and I can't find your phone number.Could you please contact me on 06.07.41.58.04 to explain me what happened during your stay at our hotel, and to take the appropriate action ?I am looking forward to receiving your phone call.

  Read more

• User:Vadik911

  Trip type: Family

  Would not allow us to check in with the child

  21 Aug 2024

  We arrived at the hotel after flying all night from USA and were told that we were not allowed to check in since we had small child with us. We booked hotel for 2 adults and per hotel staff small kids are free, however our room was only for two people, I still don’t understand what they meant by that. They told us they’re canceling our reservation and we had to find another hotel. We also had to rearrange our transportation since we already paid for it. It was nightmare. At least they could have offer us to stay for one night until we could find another hotel, instead we were stranded with a kid in the middle of Paris. Very unprofessional. We had to call Priceline and be on hold for 20 minutes to cancel it. While we were booking a different hotel and transportation they tried to offer a free candy to my kid as the kid was not sleeping all night during the flight. Audrey C, Directeur général at Hotel Boris V. by HappyCulture, responded to this review Dear Mr Krinitskiy,You had a booking for 2 adults but you arrived at 3, with your child and you didn't mention your child on the booking.As we explained to you when you arrived, we don't have any room for 3.Once again, it is not because we didn't want to host you, but we cannot host 3 persons in a room for 2.First, this is the law : we have a "carton jaune" (yellow card) in Paris which stipulates the number of guests authorised in each room for security reason (in case of fire for example).Then, in the event of an inspection or police control, it would have been my responsability and my fault as hotel manager.These are the reasons why we proposed you to book a second room, as we had availability.Of course, we proposed some coffee or candies because we understood that it was a tricky situation and this is the way we work : we want our guests feel confortable at the Boris V Hotel.At last, we proposed you our help to find a new hotel with a room for 3, but you declined our assistance.Your 2 feedbacks on Google and on TripAdvisor are really unjustified because you made a mistake when you have booked a room, forgetting to mention your child, and you put the blame on the hotel by giving us very bad reviews. This is unfair.Best regards,

  Read more