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Mercure Dortmund City

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Mercure Dortmund City

locationGermany, Dortmund

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About Mercure Dortmund CityAbout Mercure Dortmund City

Location

This hotel warmly welcomes guests in Dortmund.

Facility

The hotel has 2 lifts and features 82 rooms, including 31 single rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a newspaper stand. Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, bowling, a sauna and a solarium. A dance club offers fun and entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Mercure Dortmund City Amenities at Mercure Dortmund City

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Bowling

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      Gym

    • -

      Sauna

    • -

      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

140

Very Good

229

Average

106

Poor

34

Terrible

26

Recent Reviews: 535

  • User:Karl E

    Trip type: Business

    Ok but not more

    rating29 Jan 2024

    The good thing is that it was clean. This hotel is were you go when your company books your trip. It is not a good place but adequate. It is worn, there are no power outlets near the beds and there is very little sound isolation towards the road. The main entrance might be confused with an out of sight rear staircase. Hotel- cmanager, Owner at Sunday Hotel Dortmund City, responded to this review Dear Karle,Thank you for your review.We're glad to hear that the cleanliness of our establishment met your expectations. It's also pleasing to know our location proved convenient for your needs, being situated at the heart of the city with easy access to local sights and transport. We regret to hear that the soundproofing did not meet your expectations; however, we would like to clarify that our accommodations are designed with double glazing windows to provide a more quiet and comfortable environment. We apologize if this was not your experience. Additionally, while we do not have power outlets right by the bed, we strive to provide all necessary amenities for a comfortable stay, including air conditioning and free Wi-Fi. We appreciate your feedback on the appearance of our main entrance, and we continuously work on maintaining and improving the aesthetics of our hotel.It would be a pleasure to welcome you again. Best regards,Ihr Team vom Mercure Hotel Dortmund City

  • User:Almuth M

    Trip type: Solo travel

    Central but not recommended

    rating03 Dec 2023

    I visited this hotel for the first time as my usual one (cheap - cold, but bish bash bosh you know what you are getting was sold out). I won't return! The location feels dodgy and not safe at night - the openly visible rat traps everywhere on the pavement speak volumes - the shopping centre next door is near abandoned. Was left waiting for ages to check in. Room basic and really not user-friendly. Hardly any plug sockets which made it hard to work on laptop. Felt very much also that single people second class - I d like a couple of pillows to snuggle up with, most good hotels will offer. Telling no one ever asked if I had a comfortable stay - don't think anyone cares. Hotel- cmanager, Owner at Sunday Hotel Dortmund City, responded to this review Dear Almut,Thank you for taking the time to share your feedback.We're concerned to hear about your perception of the surrounding area at night; however, our guests' safety is a priority, and we are located in the vibrant heart of the city with various attractions within walking distance. We understand the importance of a comfortable work environment, so we'd like to highlight that our rooms come equipped with a desk and high-speed internet, though we regret to hear about the insufficient number of plug sockets. Our hotel aims to cater to all guests, including those staying alone, and while we usually provide one pillow per person, additional pillows can be requested at reception. We are also sorry if our service did not meet your expectations, as our team strives to ensure every guest feels cared for during their stay.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Ihr Team vom Mercure Hotel Dortmund City

  • User:DerHenni

    Trip type: Couples

    Good stay

    rating19 May 2023

    Can't complain.Friendly staff, central location and a clean and tidy room.As status members we also got our free welcome drink.The shower gel in our room was empty, but instantly replaced when we asked for it at the reception.As the price was cheap, the value was good.

  • User:Carlos_Gonzalez2013

    Trip type:

    Great hotel after flight cancellation

    rating13 Dec 2022

    We had to stay one extra night in Dortmund due to our flight being cancelled, so we booked this hotel at a good price last minute. Great hotel, we got a nice room, and the place is perfectly located in the city centre.

  • User:José R

    Trip type: Couples

    Weekend

    rating03 Dec 2022

    Very convenient location, close to the Hauptbahnhof and the subway station Kampstraße, close to the shopping area and the Weihnachtsmärkte.Clean, minimum equipment but sufficient for two nights, a good deal for the price.

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