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Best Western Plus Hotel Stadtquartier Haan

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Best Western Plus Hotel Stadtquartier Haan

locationMettmann, Dusseldorf

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About Best Western Plus Hotel Stadtquartier HaanAbout Best Western Plus Hotel Stadtquartier Haan

Location

This hotel warmly welcomes guests in Haan.

Facility

The hotel has a lift and features 87 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with central heating. The rooms have a double bed and a sofa bed. Extra beds can be requested. A minibar is provided. Guests will also find a mini fridge included among the standard features. A trouser press is provided for guests' convenience. Satellite television, a radio and WiFi (no extra charge) are provided as well. Amenities in the bathrooms include a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, a sauna, massage treatments, a solarium and hiking.

Meals

There is a bar on the premises. Breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Best Western Plus Hotel Stadtquartier Haan Amenities at Best Western Plus Hotel Stadtquartier Haan

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

100

Very Good

70

Average

21

Poor

2

Terrible

3

Recent Reviews: 196

  • User:Steef v

    Trip type: Couples

    Scam

    rating02 Dec 2022

    I was charged more than the agreed price and the hotel refuses to respond to my complaint. I was in the neigborhood and called them after seeing their prices on their site. Based on their offer I went to the hotel, the check-in took a long time because of computer problems. They charged my credit card, I asked for the bill to check it but they said I would get it at check-out. When I complained the next morning they would follow up later. They now deny it and claim I got a better room, but the price of my room on their site is still much lower than paid.

  • User:millionblade1

    Trip type: Business

    Always friendly and welcoming

    rating24 Nov 2019

    Ideally located in the centre of Haan this hotel is welcoming and comfortable. The rooms are spacious and clean and the breakfast is always excellent.My only issue on my latest visit was the poor wifi in the room.

  • User:Tedmond F

    Trip type: Business

    Kind Staff, clean room, newly renovated, great location

    rating07 Oct 2019

    I am staying here with my family on 2 rooms. Both rooms is newly renovated. I assume the whole building is renovated. Although the hotel is a bit unique, by having 2 building opposite of each other.The room itself is rather small but that is not a big issue. The location right in the middle of town center with lots of shops and restaurants nearby is surely a good thing to stay after a long day in exhibition. Roughly less than 10 minutes from highway makes it an ideal place to stay especially if you driveAlthough we only located on 2nd floor (ground, first, second), the noise from the streets does not reach us.Considering price, location, cleanliness, and access to the highway. This hotel is very recommended

  • User:bugseym

    Trip type: Solo travel

    Mr

    rating13 Jun 2019

    Nice rooms excellent food but bar is a let down service is very poor ,and atmosphere is not good,could do with a bit of background music maybe , swimming pool and spa is excellent and gym is also excellent

  • User:Martinmjgh

    Trip type: Business

    Good sized rooms, comfortable beds

    rating04 Apr 2019

    Stayed here for a couple of nights on a business trip. I was put in the Anex across the foad from the main reception area. Unforunately the lift was out of order, but as I only had an overnight bag this was not a problem. Rooms are a good size, with a nice small balcony. Bed was comfortable, and critically the pillows were good (better than other hotels I have stayed in in the area). Breakfast was straightforwards. Nice little bar next to the hotel for post-meeting drinks. The staff were nice and friendly. I think the only problem (and this is not the hotels fault!) the train links are not great if you want to go into e.g. dusseldorf in the evening

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