Holiday Inn Express Dusseldorf - Hauptbahnhof

Recent Reviews: 98

• User:BoardingPass822085

  Trip type: Solo travel

  Nice stay at the HIX

  12 May 2026

  Very good HIX. About a 15-minute walk from the Hauptbahnhof. Check-in was fast, and the staff was friendly. The rooms are large and well-kept. The bath is nice, with a large walk-in shower. A large TV, good wifi, nice view.Breakfast was a buffet with a large selection of food.All in all, a very nice stay for 6 nights. Sophie Harrold, Owner at Holiday Inn Express DA1/4sseldorf - Hauptbahnhof by IHG, responded to this review Dear Guest ,Thank you for sharing your feedback and for staying with us for six nights. We are pleased to hear that you enjoyed a smooth check-in, found our team welcoming, and felt comfortable in the room. It is great to know the walk-in shower, room amenities, and the view added to your stay, and that the breakfast selection met your expectations.We appreciate your kind words and the time you took to review your visit. We look forward to welcoming you back on your next trip to Düsseldorf. If you have any further questions, please feel free to contact us.Kind regards,Holiday Inn Express Düsseldorf - Hauptbahnhof by IHG

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• User:WA117

  Trip type: Family

  Nice modern hotel - Holiday Inn Express Hauptbahnhof

  11 Mar 2026

  Just a 4–5 minute walk from Handelszentrum/Moskauer metro station and about 10 minutes from the main Hauptbahnhof station, making it very convenient for getting around. Easy connections to and from the airport! The hotel itself is modern, clean, and communal area was well maintained. My room was comfortable, and the shower had excellent water temperature/ pressure, which was needed after a long day out. I liked the modern furniture and there were lots of sockets/USB points available in the room! The charging points were also noticeable around the communal/breakfast areas. Breakfast had a good variety of options and was of good quality. Staff were friendly and helpful throughout my stay. Overall, I had a very pleasant stay and would happily return. Sophie Harrold, Owner at Holiday Inn Express DA1/4sseldorf - Hauptbahnhof by IHG, responded to this review Dear Guest,Thank you for sharing your thoughtful feedback. We are pleased to know our location, modern design, and well-maintained spaces supported a comfortable stay. It is great to hear you enjoyed the room features, shower, convenient charging points, and the breakfast selection. We also appreciate your kind words about our team.We are grateful for your recommendation and look forward to welcoming you back on your next visit to Düsseldorf.Should you have any further questions, please feel free to contact us.Best regards,ASHIS KOIRALAGuest Service ManagerHoliday Inn Express Düsseldorf Central Station

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• User:EJS888

  Trip type: Business

  Bad experience and not customer friendly

  22 Feb 2026

  Unbelievable, they know there is an event Euroshop, may people in the hotel and no staff at bar to help the people, bizar, not very customer friendly Sophie Harrold, Owner at Holiday Inn Express DA1/4sseldorf - Hauptbahnhof by IHG, responded to this review Dear Erik,Thank you for sharing your feedback with us. We are sorry to learn that your recent experience did not meet expectations.Our team strives to provide attentive service and a welcoming atmosphere at all times, and we regret that this impression was not reflected during your visit. We value your comments as they help us uphold the standards our guests expect.We appreciate your time and hope to have the opportunity to provide you with a more seamless experience on a future stay.Should you have any further questions, please feel free to contact us.Best regards,ASHIS KOIRALAGuest Service ManagerHoliday Inn Express Düsseldorf Central Station

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• User:Blake W

  Trip type: Family

  Great value

  28 Jan 2026

  Fairly centrally located, within reasonable walking distance to Altstadt and Little Tokyo, and easy access to city transit. Everything seemed clean and well maintained. The continental breakfast was quite extensive and very good. A great stay at a great value. Sophie Harrold, Owner at Holiday Inn Express DA1/4sseldorf - Hauptbahnhof by IHG, responded to this review Dear Blake W,Thank you for sharing your feedback and for highlighting our convenient location and ease of access to public transport. We are pleased to know you found the hotel clean and well maintained.It is great to hear that breakfast met your expectations and added to the overall value of your stay. Your comments reflect the experience we aim to provide.We look forward to welcoming you back on your next visit to Düsseldorf.Should you have any further questions, please feel free to contact us.Best regards,ASHIS KOIRALAGuest Service ManagerHoliday Inn Express Düsseldorf Central Station

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• User:edabenim

  Trip type: Family

  It’s nice for family

  24 Jan 2026

  İncredible staff Koushahi was so helpful at the reception. Clean rooms small but efective. Breakfast are delicious and enough Location is close enough to shopping area and center. No smoking hotel but there is sitting area by the entrance.Elevators work with room card when you go up. When you arrive you self check-in by kiosks but there are staff around to help you all the time. We stayed in January and rooms are warm enough. There are no cabinets in the room, keep in mind. Also towels are not that big, you need to order from housekeeping. İn every two days they say clean the sheets however our sheets were not changed. They only made our beds and changed towels that’s all. Over all we enjoyed our stay at Holiday inn Sophie Harrold, Owner at Holiday Inn Express DA1/4sseldorf - Hauptbahnhof by IHG, responded to this review Dear eda g.,Thank you for sharing your feedback and for choosing to stay with us. We are delighted to hear that our team, especially our colleague at reception, contributed positively to your visit.It is wonderful to know you appreciated the cleanliness of the rooms, the breakfast selection, and our convenient location. Your comments about the self check-in kiosks and elevator security are also greatly valued.We regret that aspects of your stay did not fully meet expectations, and we appreciate your remarks regarding linens and amenities. Your insights help us remain focused on delivering the experience our guests expect.We are pleased that, overall, you enjoyed your time with us, and we look forward to welcoming you again in the future.Should you have any further questions, please feel free to contact us.Best regards,ASHIS KOIRALAGuest Service ManagerHoliday Inn Express Düsseldorf Central Station

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