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Living Hotel De Medici

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Living Hotel De Medici

locationGermany, Dusseldorf

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About Living Hotel De MediciAbout Living Hotel De Medici

Location

This hotel is located in the heart of Düsseldorf.

Facility

The hotel has a lift and features 170 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. Guests of the hotel are welcome to relax in the garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, microwave, tea/coffee station and dishwasher. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has non-smoking rooms.

Sport

Sun loungers are ready and waiting on the terrace. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna, a steam bath and massage treatments. Subject to charge: a beauty salon.

Meals

The hotel includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Living Hotel De Medici Amenities at Living Hotel De Medici

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Massage

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

395

Very Good

144

Average

56

Poor

19

Terrible

16

Recent Reviews: 630

  • User:Melissa Y

    Trip type: Business

    So much potential

    rating29 Jan 2026

    I left this hotel confused, as it was so hit or miss when it came to how I felt about my stay.Reception was fantastic and it was clear who you were talking with thanks to name badges that even had flags showing the languages they spoke. Each time I dealt with Reception it was a good experience.Breakfast was seriously tasty however the service was different each day. For example, some days I would get coffee to the table others I would have to get it myself.The Hotel has some incredible artwork and I honestly think it was better than many museums I have visited so should be booked out regularly! I think it could be with just a few minor improvements.

  • User:Yakup D

    Trip type: Couples

    a hotel without proper pillows...

    rating23 Dec 2025

    I stayed at this hotel for a one-night short stay in Düsseldorf. I must say that the location is excellent, right in the Old Town and very close to the Christmas Markets.I booked a Deluxe Double Room (No. 111). The room itself was quite small and a bit worn out, but it still maintained a certain style consistent with the character of the building.Unfortunately, the hotel had a major flaw that significantly affected our stay. The pillows were extremely thin and soft, making it impossible to sleep. I called reception to request firmer pillows, which I believe is a reasonable expectation for a hotel in this category. I was told they would check what was available. About ten minutes later, a staff member arrived with half-size pillows, which were again very soft. As a result, the entire night was a nightmare and we were unable to sleep properly.The hotel certainly has character. I appreciated the art throughout the property and the charm of the building, but it is disappointing that something as basic as proper pillows could not be provided. In addition, the in-room amenities were very limited and consisted only of a single bottle of shampoo and shower gel.I hope the hotel takes these points into consideration and improves in the future. Special thanks to Ms. İlayda at the reception, who handled our check-in process. She was very friendly and welcoming.

  • User:Svetlana K

    Trip type: Business

    Staying here right now during Medica Fair. Very Disappointing

    rating17 Nov 2025

    Staying at Medici right now, for the second time. This time it’s extremely disappointing. First and foremost, in November with low night temperatures we have a cold shower. The tap water can be adjusted normally while in the shower its maximum 25 degrees Celsius. We asked at the reception to no effect. Today the same cold shower and no reaction or even apology. The set of the tiniest cosmetic bottles consists of a gel, a shampoo, a lotion. In the whole hotel there’s no single hair conditioner bottle. The room is spacious but sleeping area is uncomfortably cold as well. The living area a bit warmer. Air conditioners are not doing their job. The kitchenette is absolutely empty, not even a single plate or pan or fork, just 2 wine glasses. The purpose of a cooking panel and a dishwasher is not clear. Many empty shelves. A walk-in wardrobe is a plus. But nothing can make up for the cold shower and no concern from the staff. We would consider staying here a big mistake.

  • User:U3152DWrebeccar

    Trip type: Couples

    Top notch luxury at affordable prices

    rating30 Oct 2025

    Absolute top notch luxury! From modest looks outside, once you walk through the courtyard you're in the lap of luxury. Staff extremely helpful and friendly. Ideally located for central sights. This hotel is like staying in a museum, we spent one whole evening wandering the corridors looking at the artworks, sculptures, tapestries and yes, even a corridor of pipes! The breakfast was by far the best breakfast I have ever come across. Something for everyone and so fresh.Our room had a view over the courtyard and perfect spot to hear the bells from the adjacent church. Free mini bar filled every day, luxury marble sit in shower and a massive bed. Absolutely wonderful 😊

  • User:TravlerXYZ

    Trip type: Couples

    Poor management

    rating02 Aug 2025

    Pro's-location-breakfastCons:-poor management-wellness not fully functional-unwelcoming atmosphereBusiness hotel with strange atmosphere. We went here 3 time over the last years because of the convenient location. However, this definitely was the last time. (Returning) customer is king doesn't count here unfortunately.

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