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Mercure Hotel Duesseldorf Kaarst

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Mercure Hotel Duesseldorf Kaarst

locationKaarst, Dusseldorf

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About Mercure Hotel Duesseldorf KaarstAbout Mercure Hotel Duesseldorf Kaarst

Location

The hotel lies close to the Düsseldorf trade fair grounds and the famous Düsseldorf Old Town. Furthermore, it is situated near the main motorway intersections of the A52 - A57 - A44 and the cities of Neuss, Mönchengladbach and Krefeld. Shops, restaurants, bars and more are all located within 15 minutes' walk or a very short drive from the hotel. Düsseldorf International Airport is around 15 km away.

Facility

8 suites, 92 single rooms and 92 double rooms are located on 4 storeys and can be reached by lift. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed or a queen-size bed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A sun terrace, sun loungers, and parasols are available. For guests who wish to keep active, cycling/mountain biking and golf are available. Water sports enthusiasts are offered diving. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Mercure Hotel Duesseldorf Kaarst Amenities at Mercure Hotel Duesseldorf Kaarst

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

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      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

    • -

      Gym

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      Indoor Pool

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

800 m

Train Station

800 m

City Centre

1 km

Tourist Centre

2 km

Golf Course

8 km

Ski Area

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

179

Very Good

229

Average

88

Poor

24

Terrible

18

Recent Reviews: 538

  • User:Villa T

    Trip type: Family

    Warning 🆘

    rating18 Aug 2025

    WARNING SOS WARNING 🆘🆘🆘the whole hotel is surrounded by pests and spiders. the pests are in the walls and crawling around the beds! see pictures! do not take this hotel! it is the absolute worst hotel ever! even the service from the reception was incredibly bad and rude

  • User:Alex-Myfair

    Trip type: Business

    Very bad!!!!

    rating10 Oct 2024

    They dont clean the room ; only the day alter the check in we discover ( at our arrival noone adviced about that!!!!!)that there is an app to book for your cleaning for “green policy” of the hotel. Many of us didnt have the ability to book ( due to the age in some cases and to the qr not working) and asked to the reception to provide and book that service every day. We stayed in the hotel for 5 days and only the last day we had the room cleaned, after many complains!Very low efficiency at the desk.The first floor smells like rotten fish ; we said to the desk and the solution has been to mantain windows open all day ( green policy??)carpet everywhere that stinks You slip in the showersthe only positive note was the gentleman at the bar who was very kind and smiling.Bad experience!Hope they can approach differently in the future

  • User:shrimper79

    Trip type: Friends getaway

    A Great Option

    rating21 Jun 2024

    A great hotel with great helpful staff. Nice bar area. Food options were good, and breakfast was good.Everything was clean, bedrooms and bathrooms spacious. Nice big car park. Will defo be back!There is a McDonald’s, KFC and Subway on the doorstep. Easy to find off of the motorway.

  • User:wolfgangdiewok

    Trip type: Business

    no value for money

    rating29 Nov 2021

    Due to Exhibition in town, prices 4-5 times higher!! For what?!?! Additional € 2,50 for steam bath... rooms are not lightened well, you cannot sit & work... Wifi miserable... small group did very loud private music in the bar... you cannto get any conversation with your colleagues...;-((Very friendly staff ! Sina Parschmann, General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review Dear guest, we are pleased that you praised our staff so much. We are happy to pass on the praise.Due to the Medica trade fair that took place, our prices were indeed higher than at normal times. This is usual and nothing unusual for a trade fair city like Düsseldorf. We hope to welcome you in the future, also outside of trade fair times.kind regards

  • User:998j_rgw

    Trip type: Business

    Thank you for being your guest!

    rating16 Feb 2020

    It was my was time, got hosted by this nice team and well-stuffed hotel.The location is excellently located to get to any destination by car quick. The hotel serves you at high level of appreciation.Thank you!

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