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Mercure Hotel Frankfurt City Messe

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Mercure Hotel Frankfurt City Messe

locationFrankfurt City, Frankfurt

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About Mercure Hotel Frankfurt City MesseAbout Mercure Hotel Frankfurt City Messe

Location

This hotel is located not far from the centre of Frankfurt am Main.

Facility

The hotel has a lift and features 60 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including golf, a spa and a sauna. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Amenities at Mercure Hotel Frankfurt City Messe Amenities at Mercure Hotel Frankfurt City Messe

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Garage

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

    • -

      Room Service

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      Shops

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Golf

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

83

Very Good

169

Average

221

Poor

114

Terrible

80

Recent Reviews: 667

  • User:Ivana R

    Trip type: Business

    Avoid this hotel!

    rating07 Nov 2025

    Horrible experience!561 chf paid = 580€ circa to sleep with cockroaches in a single room! The room was very smelly and extremely dirty, the elevator arrives at the 5th floor and if you are staying at tge 6th or the 7th you carry your luggage by yourself!The hotel belongs to the Mercure: they should be ashamed to ask this price for this quality.

  • User:Ivana R

    Trip type: Business

    The worst experience in my life!

    rating30 Oct 2025

    If you are keen to sleep with cockroaches then you can choose this hotel. The smokes smell is as well something thank will stay with you not only during your staying but even after tho because it impregnates in your clothes. What it nice as well is that toi get a room on the 6th or 7th floor and you have the elevator that goes till the 5th floor, which means that you carry your luggages on the stairs because the people who works there do not ask you if you need help,… obviously for the price of 330€ the night dor a single room with a 90 cm width bed!

  • User:Sussegm

    Trip type: Business

    Horrible

    rating27 Oct 2025

    Absolutely awful experience! We had a confirmed booking since May, and when we arrived at the hotel on the same day of check-in, they told us they didn’t have a room for us anymore because they decided to take a big group of 15 rooms instead.They tried to send us to another hotel, which was much worse, and we didn’t accept because that’s not what we booked or paid for.We were suddenly left with nowhere to sleep, standing there after traveling, tired and angry.This is the most unprofessional and disrespectful thing a hotel can do. They completely ruined our plans and didn’t care at all.Avoid this place at all costs! They clearly don’t care about their guests — only about making more money.

  • User:Karel R

    Trip type: Solo travel

    Mercure hotel Frankfurt

    rating25 Feb 2025

    Four star hotel next to Frankfurt am Main Railway station and not far from Frankfurt financial district (Mainhattan), 30 minutes walking distance from city centre (Roemer), comfortable rooms equipped vith coffe making factilities (Tchibo Caffisimo) and minibar, buffet bfreakfast which os good enough, rates are reasobnable for location. Hotel- cmanager, Owner at Mercure Hotel Frankfurt City Messe, responded to this review Dear Karel,We appreciate this review of your stay.We are delighted that you appreciated our hotel's prime location. It is also great that you enjoyed the comfort of our rooms, equipped with amenities such as coffee-making facilities and a minibar, as well as our diverse buffet breakfast. We are pleased to hear that you found our rates reasonable for our location and the modern amenities we offer.We look forward to welcoming you back in the future.Best wishes,Vjekoslav Ljubas, General Manager

  • User:Martin B

    Trip type: Business

    My Mercure frankfurt messe stay

    rating15 Dec 2024

    It's a functional hotel located in the Messe business area, close to frankfurt main train station and close to all major amenities. The beds are very small but comfortable, cleanliness is ok, they clean on a daily basis. There is rough street close to it with drug addicts and fights but normally they don't bother u. Hotel- cmanager, Owner at Mercure Hotel Frankfurt City Messe, responded to this review Dear Martin,Thank you for reviewing your recent stay.We are delighted that you appreciated our hotel's central location and the daily upkeep of our rooms. Our aim is to provide a convenient and clean environment for our guests.However, we understand your concerns regarding the bed size and the vicinity of the hotel. Please accept our apologies for any discomfort experienced. Our location in the heart of the city brings many benefits, but we regret if the urban environment has impacted your perception of safety. We are committed to ensuring a welcoming and secure stay for all our guests.Nonetheless, it is great to hear that you found the hotel to be functional for your needs, especially with easy access to the Frankfurt main train station and nearby amenities. Our team strives to ensure that all guests can enjoy the convenience and comforts our hotel has to offer.We hope to welcome you back. Seasons greetings,Vjekoslav Ljubas, General Manager

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