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Leonardo Hotel Hamburg Altona

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Leonardo Hotel Hamburg Altona

locationGermany, Hamburg

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About Leonardo Hotel Hamburg AltonaAbout Leonardo Hotel Hamburg Altona

Location

This hotel is located in the centre of Hamburg.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics, aerobics, a spa and a sauna.

Meals

The dining area includes a restaurant and a bar. Breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts payment by MasterCard.

Amenities at Leonardo Hotel Hamburg Altona Amenities at Leonardo Hotel Hamburg Altona

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Sauna

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

25

Very Good

10

Average

2

Poor

1

Terrible

4

Recent Reviews: 42

  • User:philo04

    Trip type: Family

    Comfortable clean hotel with an amazing breakfast in a good location

    rating22 Mar 2026

    We booked this hotel as it was close to the Fabrik venue. It is in a good location, walkable from a Sbahn station on a side street so it is not too loud. It was not far from the main train station either. The hotel is very clean and has been updated. The staff were super friendly. Our room was a bit on the small side, there was barely room to walk around the bed. Our beds were too soft and made a squeaky noise when you moved around. The bathroom was great. The room had good light blocking curtains. It had a large tv. The breakfast which was included was amazing, one of the best I have ever had with tons of options, it was fresh and delicious with lots of fruit and options for both meat eaters and for vegans/vegetarians. There is a nice bar there too. Our stay was short and we were happy with our choice, the amazing breakfast more than made up for any other issues. Hotel is recommended.

  • User:Roberto B

    Trip type: Couples

    Wanted to like it.

    rating18 Jul 2025

    I really wanted to like it.I love the Royal Leonardo hotel in Ulm. So I booked this hotel. When i get there 22.30 they have no room in the garage, and they suggest i park in another place 10 min walk away. So their plan is that their guest walks 10 minutes with 4 heavy briefcases to the hotel. No thanks. The receptionist did help with the canceling of the booking, so no critic against her. This is a 4 star hotel, get a bigger garage ASAP! Front Office, Gästeservice/Empfang at Leonardo Hotel Hamburg Altona, responded to this review Dear Guest,Thank you for your feedback. We would like to kindly point out that you have reviewed Leonardo Hotel Hamburg Altona – we are a different property from the Leonardo Royal Hotel in Ulm, which your comments refer to. Our parking garage has never been fully occupied, and in addition, there is free and unlimited street parking available in the surrounding area. We would be grateful if you could post your review under the correct hotel so that your experience is reflected accurately.Kind regards,Your Leonardo Hotel Altona Team

  • User:claudio b

    Trip type: Business

    Conveniently located

    rating15 Jun 2025

    In the north part of the young and free Hamburg. it’s conveniently located, about 15’-20’ away from train station and airport. Can relatively easy dress find rental cars, pay as you go, in the area.Service, breakfast and rooms are average. Front Office, Gästeservice/Empfang at Leonardo Hotel Hamburg Altona, responded to this review Dear Guest,Thank you for sharing your feedback with us. We are glad you found our location convenient and appreciated the accessibility to transportation and rental car options nearby. We also take note of your comments regarding our service, breakfast, and rooms, and will use them to continue improving our guest experience. We hope to welcome you again soon at the Leonardo Hotel.Kind regards,Your Leonardo Hotel Altona Team

  • User:Nick L

    Trip type: Business

    Treated like a criminal

    rating05 Dec 2024

    Absolutely disgraceful treatment. Having paid for my stay on arrival and agreeing to keep my card open, I was locked out of my room at midnight and threatened with the Police if I did not pay a bar bill immediately. The hotel billed the wrong card. Front Office, Gästeservice/Empfang at Leonardo Hotel Hamburg Altona, responded to this review Dear Nick, Thank you for taking the time to share your experience with us. I am truly sorry to hear about the situation you encountered during your stay. This is certainly not the level of service or hospitality we aim to provide, and I sincerely apologize for any distress caused. Please be aware that payment for bar bills has to be done directly at the bar, as your credit card was declined. Please rest assured that I will personally investigate what went wrong and address this with the team to ensure such incidents do not occur again.Kind regards,Thomas,Front Office Manager

  • User:Tony P

    Trip type: Business

    Great Hotel

    rating24 May 2024

    Very modern new Hotel. Friendly staff. Nice room but quite small, comfortable bed, mini fridge & fantastic shower. Nice evening meal in hotel restaurant, & vast choices for breakfast. Definitely recommended hotel & would stay again **** Front Office, Guest Services / Front Office at Leonardo Hotel Hamburg Altona, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Your Leonardo Hamburg Altona

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