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Kastens Hotel Luisenhof

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Kastens Hotel Luisenhof

locationGermany, Hannover

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About Kastens Hotel LuisenhofAbout Kastens Hotel Luisenhof

Location

This modern, traditional hotel enjoys a central location between the opera and the main train station (around 4 minutes away). The nearest underground station is Kröpke. The hotel is also ideally placed for easy links to the airport and motorways. Links to the public transport network are located directly in front of the hotel.

Facility

Built in 1856, the hotel is characterised by historic charm. 160 rooms, including 5 suites, 70 single rooms and 40 double rooms, are located on 6 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a babysitting service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sport

Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

Meals

Various dining options are available, including a non-smoking restaurant, a dining room, a café, a bar and a pub. Breakfast and lunch offer culinary delights every day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Kastens Hotel Luisenhof Amenities at Kastens Hotel Luisenhof

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Pets

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Massage

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

319

Very Good

217

Average

56

Poor

28

Terrible

19

Recent Reviews: 639

  • User:Sunwatcher3

    Trip type: Family

    Beautiful Hotel, But Completely Ruined by Rude and Unprofessional Staff”

    rating20 Nov 2025

    I recently stayed at this hotel and while the location and interior are genuinely beautiful, the overall experience was heavily overshadowed by the unprofessional behavior of the staff, especially at the reception.The reception manager and several employees were consistently rude, unfriendly, and no...
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  • User:Richard A

    Trip type: Family

    Beautiful Hotel, Shockingly Unprofessional Staff – A Very Disappointing Stay”

    rating19 Nov 2025

    I have stayed in many hotels across Germany, and I had often heard that hospitality standards can be surprisingly weak. Unfortunately, this hotel was the clearest example of that.We booked one of the highest-category suites in Hanover and arrived around 9:30–10:00 PM. Despite the hotel’s premium pri...
    Read more

  • User:Veronica J

    Trip type: Couples

    Great room - wonderful staff!

    rating10 Jul 2025

    Great hotel with clean fresh rooms with air conditioning. Our room was also surprisingly quiet, when the door to the small/ French balcony was closed we couldn't hear any street noises . We had a comfortable double bed with fluffy duvets, and a large clean bathroom with toiletries. All the staff was...
    Read more

  • User:Patterson H

    Trip type: Business

    Exceptional Care During a Difficult Stay

    rating02 Apr 2025

    I traveled from the US to Hanover on business to attend a conference and unfortunately fell quite ill during my stay. What could have been a truly miserable experience was completely transformed by the extraordinary care and service provided by the staff at Kastens Hotel Luisenhof.From the moment I ...
    Read more

  • User:ollih469

    Trip type: Couples

    really great Wiener schnitzel

    rating12 Jan 2025

    We were traveling with our dog and received really good service from the hotel's restaurant. The Wiener schnitzel they served was absolutely amazing, I've never had such good schnitzel before. It was also nice to meet and talk with the Hotel Manager. He is a very pleasant gentleman. Daniel Körner...
    Read more

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