Intercityhotel Leipzig

Recent Reviews: 696

• User:438uwek

  Trip type: Family

  ok stay

  07 Apr 2024

  This was ok, not great. The receptionist was friendly but a bit clueless when I asked where I could park as she could not offer me any hotel parking. I had to step out of the hotel and right away saw a parking house on the other side of the road, so shouldn't be so difficult? The bed was mega soft, and since I asked for a hard mattress when booking the room I can only assume that this hotel is to be avoided altogether if you can't handle soft beds (like my wife who could not close an eye). Otherwise ok though: room clean and with new furniture and decoration, and breakfast buffet was fine. Marcus Cameroni, Sonstige at IntercityHotel Leipzig, responded to this review Dear guest,Thanks a lot for your review.I am sorry to hear, that parts of your stay were not as expected.Your comments are a good hint for us to improve our service quality and we will discuss this internally.Still, we would be looking forward in welcoming you at our hotel again, to show you that we can do better.Kind regards,Marcus CameroniGeneral Manager

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• User:MycornerofTexas

  Trip type: Solo travel

  Comfortable bed and a good nights sleep

  02 Dec 2023

  Visited Christmas markets and stayed one night. Arrived early and was given an upgraded room on the 6th floor. The room was clean, bed was comfortable, and after about 10pm could no longer hear street noise. Next morning went to breakfast buffet. Enough variety of selection for me, the coffee was good, and plenty of seating at 7:00am. Both check in and check out were easy. Will definitely stay here again the next time I am in Leipzig. Marcus Cameroni, Sonstige at IntercityHotel Leipzig, responded to this review Dear Guest,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our bed comfortable and you had a good night's sleep, which is one of our top priorities for our guests. We are also pleased to hear that you enjoyed our breakfast buffet and that our check-in and check-out process met your expectations. Your satisfaction is very important to us and we truly appreciate your feedback.We look forward to welcoming you back the next time you visit Leipzig.Kind regards,Marcus CameroniGeneral Manager

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• User:Egil B

  Trip type: Family

  A 4-star favorite

  05 Oct 2023

  The hotel is convinced with its solid 4-star standard and provides an experience that keeps guests returning, just as the reviewer has done three times in one year. The consistently high quality of rooms and service and an excellent price-quality ratio make a frequent European traveller save energy looking for alternatives—a clear recommendation for anyone who appreciates quality and comfort without breaking the budget. Marcus Cameroni, Sonstige at IntercityHotel Leipzig, responded to this review Dear guest,We are truly delighted to read your glowing review. Your recognition of our 4-star standard and the consistent quality of our services is greatly appreciated. It's heartening to know that you have chosen our hotel as your go-to destination, not just once, but thrice in a year.Our objective is to provide an experience that is both comfortable and of high value for our guests, so it's gratifying to hear that we've been successful in delivering that to you. Your clear recommendation is a testament to our dedicated efforts and it motivates us to continue striving for excellence.Once again, thank you for your review and we look forward to your return visits.Kind regards,Marcus CameroniGeneral Manager

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• User:Geoff C

  Trip type: Couples

  Budget room, OK for 1 Night - No Parking

  30 Sept 2023

  Decent stay. Room was musty, shower was weak, towels smelled foul. Possible smell from pets or just being old. Not sure what to say about the smell of the towels. Wifi was good, bed was comfortable. Size of room was good. Budget hotel, ok for 1 night. No parking available. Marcus Cameroni, Sonstige at IntercityHotel Leipzig, responded to this review Dear guest,Your feedback points to a few areas that could have made your stay more pleasant, and we're grateful for your honesty. We strive to provide a comfortable and welcoming environment for all our guests, so your comments are invaluable.In regards to the room smell and towels, we ensure that all rooms are thoroughly cleaned and freshened, and all towels are professionally laundered. We apologize if this was not your experience, and we appreciate your understanding.We're delighted to know that you found our Wi-Fi service reliable and the bed comfortable, as we understand these are significant aspects of a hotel stay.Regarding parking, we're sorry for any inconvenience caused. We aim to provide clear information about our amenities and facilities, and we're sorry if this aspect was not to your satisfaction.We hope you will consider us again in the future. We're committed to providing the best possible experience for our guests.Kind regards,Marcus CameroniGeneral Manager

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• User:383rotmim

  Trip type:

  Strongly Recommended for its class

  15 Jul 2023

  Very clean (the most clean hotel I have stayed in Leipzig so far), very friendly staff , convenient location close to the tram and train station and the city center just accross the road , breakfast was in a relaxed atmosphere (Note: the time management being very "German" on the minute). I would strongly recommend this hotel if you are looking for a Bed and Breakfast kind of stay. Christian Syrotek, Geschäftsführer at IntercityHotel Leipzig, responded to this review Dear Valued Guest,Your words of appreciation make us strive even harder to deliver excellent service. I am pleased to learn that you appreciated the cleanliness of IntercityHotel Leipzig, along with the friendliness of our team. It's great to know that the convenient location and the atmosphere during breakfast also enhanced your stay.Your strong recommendation is a testament to the effort we put into making every one of our guests' stay quite remarkable. We look forward to welcoming you back, and promise to continue providing high standard service in your future visits. Best Regards,Christian SyrotekGeneral Manager

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