Movenpick Hotel Stuttgart Airport

Recent Reviews: 2310

• User:Luke M

  Trip type: Business

  A perfectly decent breakfast, overshadowed by management

  09 Apr 2026

  Breakfast at Mövenpick Stuttgart Airport was, on the whole, perfectly adequate. The buffet was plentiful enough, the €33 price point felt reasonable, and the made-to-order omelettes were a welcome touch. Service from the staff was warm, quick, and courteous throughout.The buffet itself, however, did not quite rise above the level of the familiar. No salmon, and the sweet pastries had that rather dispiriting air of the standard frozen convenience selection now seen in so many hotels — abundant enough, perhaps, but hardly memorable. This was on a Friday morning, so weekends may well offer a more elaborate spread.What genuinely spoiled the atmosphere, however, was not the buffet, but the management. At around 09:30 or 09:40 — with service still due to continue until 10:30 — a senior member of the restaurant team openly and quite aggressively reprimanded staff in front of guests for having refilled the buffet too generously. It was an astonishingly graceless moment: there I was, standing beside an empty croissant basket and a single lonely slice of cheese, while being treated to a public scolding over excess abundance.It was uncomfortable, unnecessary, and thoroughly out of keeping with the standard one expects in a hotel of this category. A breakfast buffet can be average and still perfectly pleasantWhat is far harder to excuse is management choosing to humiliate staff within earshot of guests.One can forgive an unremarkable pastry selection. One can even forgive the absence of salmon. What is harder to overlook is a member of management publicly berating staff in an aggressive tone, in front of guests, over the apparent crime of keeping the buffet properly stocked. That left a far stronger impression than the breakfast itself — and not in a good way. Tanja Rollny, Sonstige at Movenpick Hotel Stuttgart Airport, responded to this review Dear Luke M.,thank you very much for taking the time to share your detailed feedback following your breakfast experience with us.We are pleased to read that you found the breakfast buffet plentiful, the made-to-order omelettes enjoyable, and our service team throughout the breakfast service warm, quick, and courteous. Your positive comments regarding value and overall offering are greatly appreciated.At the same time, we sincerely regret that certain aspects of your experience did not meet your expectations. We take your observations regarding the selection of products, such as the absence of salmon and the perceived variety of pastries, seriously and will review these points within our ongoing quality checks.Most importantly, we are truly sorry that you felt the atmosphere was negatively impacted by a situation you observed between team members. This is not the standard of professionalism and respect we expect within our hotel. We value a positive and respectful working environment, both for our guests and our colleagues, and we deeply regret that this impression was created. Your comments have been shared with the responsible management team for immediate internal review and reflection.We sincerely appreciate your candid feedback, as it helps us continuously improve both our service quality and guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a fully positive impression.With kind regardsyour Team at the Mövenpick Hotels Stuttgart

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• User:Michael V

  Trip type: Business

  Nice hotel at the airport

  18 Mar 2026

  The location is really at the airport. You come out of the airport and see the hotel.Check in was a bit cumbersome resulting in a huge line but staff were friendly. Rooms are quite nice and there were no sound from the airport. Breakfast was good but again lots of people so hard to find a table. Check out was again a bit cumbersome resulting in we could not get a printed receipt but had to give email address to get it sent afterwards. Tanja Rollny, Sonstige at Movenpick Hotel Stuttgart Airport, responded to this review Dear Michael,Thank you very much for sharing your detailed feedback. We are glad to hear that you enjoyed our convenient airport location, the comfort of your room, and the quality of our breakfast. It’s also great to know that you found our staff friendly.We apologize for the delays during check-in and check-out. Regarding the receipt, please note that it is our standard procedure to send invoices by email, which allows us to provide them efficiently and securely to our guests. We understand that this may have been less convenient for you at the time, and we appreciate your understanding.Your comments are very helpful for us to continue improving our services, and we hope to welcome you back soon for a smoother and even more enjoyable stay.Kind regardsyour Mövenpick Hotels Stuttgart Team

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• User:yannismd

  Trip type: Couples

  Fair but bad breakfast experience

  25 Feb 2026

  This is a great location hotel as our aim was to visit the classic car exhibition that is within a walking distance from the hotel. The room was spacious, what we liked was that the mattress had electric adjustment of its hardness. What was not convenient was that the toilet had only a glass door and wasn’t isolating noises or odours. Since the hotel is in airport, at around 5-5.30 am it was too noisy due to announcements from the speakers that were too loud. What we surely didn’t like - and it is a shame for such a hotel - was the breakfast. This is solely a management’s fault and it is unacceptable. Breakfast on weekends is till 11.00am, this is written in hotel’s brochure. So we arrived for breakfast at 10.30am. The personnel was preparing to collect everything, actually in a few minutes they were collecting everything, some things were finished and not refilled, the coffee machine every 2 minutes was in repair mode , actually we felt very bad, personnel was carrying everything away even though breakfast time hadn’t finished, this was not a breakfast to be happy. I said that management was responsible for all this because while breakfast was scheduled to end at 11.00am, the lunch was starting at 11.30am so the poor people were running to get ready everything. This was indeed an extremely stressful situation that completely ruined our pleasure. I hope that the people of the hotel listen and soon will solve this dreadful situation with breakfast. It’s a pity for this hotel such an organisational mess to destroy the whole image. In this hotel it is worth dining, the restaurant is wonderful. We had dinner during our stay. Reception girls were very polite. There is a huge underground parking that is very convenient. Tanja Rollny, Sonstige at Movenpick Hotel Stuttgart Airport, responded to this review Dear Guests,Thank you very much for staying with us and for taking the time to share your detailed feedback with us. We are delighted that you enjoyed our location, the room, the comfortable Mövenpick SLEEP bed, our restaurant Trollinger and our parking facilities. We have also passed on your compliments to our reception team – thank you for that!At the same time, we are very sorry that your breakfast experience did not meet your expectations. Please accept our apologies that, despite the official breakfast hours until 11:00 am, some items were not replenished and the service felt rushed. For your information, we have deliberately extended the Sunday brunch to start at 12:00 pm so that guests can enjoy a relaxed breakfast until 11:00 am. We regret that the situation was nevertheless not relaxed. We have noted all your points and will discuss them with our restaurant team to ensure this does not happen again.Regarding the bathroom, we would like to mention that we also offer some rooms with fully lockable bathrooms, which we are happy to recommend to guests who value additional privacy.Thank you again for your candid feedback. It helps us improve our service, and we hope to welcome you back soon so that we can provide you with a truly relaxed and enjoyable breakfast experience.Warm regards,Your Team at Mövenpick Hotels Stuttgart

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• User:mikaelw293

  Trip type: Business

  Not good

  30 Nov 2025

  I have written to the hotel twice about my forgotten toilet bag but have not gotten any answer at all. I also discovered I was charged for the room at checkout despite having prepaid the room. Is see these experiences as an example of bad management and bad control Hotel Manager, Owner at Movenpick Hotel Stuttgart Airport, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand your frustration regarding the delayed response and the confusion with your billing.After reviewing the matter, we have corrected the invoice to ensure that you are not charged twice for your stay. We apologize sincerely for the inconvenience this caused you.Regarding your forgotten toiletry bag, we checked our lost-and-found records thoroughly but unfortunately did not find any item matching the description. We regret that we could not deliver better news in this regard.We acknowledge that our response time was not up to our usual standards, and we apologize for the delay in communication. Please be assured that your feedback has been shared with our team to help us improve our processes and avoid such situations in the future.We hope that you will give us another chance to provide you with a smoother and more pleasant stay in the future.Best wishes,Guest Relations TeamMövenpick Hotels Stuttgart

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• User:Stephan B

  Trip type: Business

  Coming home during travel

  24 Nov 2025

  have been coming here on a regularly basis since 2011. What brings me here ? It is the authentic service particularly at the bar where Mr. Daami is the competent face and friendly person you need in these hectic days. Keep it up! Hotel Manager, Owner at Movenpick Hotel Stuttgart Airport, responded to this review Dear Stephan B., Thank you so much for your wonderfully warm words and for your loyal visits since 2011 — it truly means a lot to us!We are delighted that our hotel continues to feel like “coming home” during your travels. Your kind recognition of our bar team, especially Mr. Daami, is sincerely appreciated. Your feedback is a great motivation for him and the entire team. We will be sure to pass your compliments along — they will certainly bring a smile!Thank you again for your long-standing trust. We look forward to welcoming you back for many more stays to come.The entire team is looking forward to welcoming you back for a future visit.Kind regards,Guest Relations Team Mövenpick Hotels Stuttgart

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