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Capsis Astoria Heraklion

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Capsis Astoria Heraklion

locationHeraklion City, Crete

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About Capsis Astoria HeraklionAbout Capsis Astoria Heraklion

Location

This hotel lies in the centre of Heraklion. Links to the public transport lie within walking distance of this hotel, situated about 1 km away.

Facility

The hotel has a lift and features 131 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is a standard feature of some rooms. Rooms include a double bed. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. For guests who wish to keep active, cycling/mountain biking and horse riding are available. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A wellness area with massage treatments is available at the hotel.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Capsis Astoria Heraklion Amenities at Capsis Astoria Heraklion

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Windsurfing

LocationLocation

Around this property:

City Centre

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

370

Very Good

476

Average

192

Poor

64

Terrible

41

Recent Reviews: 1143

  • User:SeanDublin67

    Trip type: Couples

    A marvellous hotel in a great location with a delicious free breakfast buffet and fantastic rooftop pool

    rating12 Oct 2025

    We stayed here 15 - 23 May 2025 on the first week of our holiday in Crete. A wonderful hotel in a fantastic location. Our room was very comfortable and had a marvellous balcony overlooking Elefterias Square. A truly excellent location. The free buffet breakfast was outstanding. The staff in the hote...
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  • User:701harriete

    Trip type: Couples

    Great location and value for money

    rating11 Aug 2025

    We booked this hotel as we needed a base for a couple of days after flying into Heraklion at night and then getting the ferry to Santorini a couple of days later. We didn’t have any particular expectations for this accommodation, but we had a really lovely surprise.When we arrived, the reception was...
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  • User:Guide58475398873

    Trip type: Family

    Convenient location, good food, great customer service. Very high value for money. Highly recomemend!

    rating29 Jul 2025

    This hotel is at the heart of old town, within walking distance of the fort. 15 minutes away by car from knossos palace. Convenient location, good food with vegetarian options and most importantly, extremely friendly staff. Highly recommend! Maria Spyridoula Christodoulaki, Guest Services / Front...
    Read more

  • User:Jessica D

    Trip type: Solo travel

    Fabulous hotel with perfect location.

    rating13 Apr 2025

    With an incredibly accommodating staff, this is a great place to stay when in Heraklion. I arrived at 0h55 which posed no problem for the 24h staff at the desk who welcomed me and got me right into my room. The hotel provided information and a link to order a taxi from the airport which was waiting ...
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  • User:Erene A

    Trip type: Couples

    Average

    rating20 Oct 2024

    Not overly impressed. Room size was generous. Bathroom below average, shower screen didn’t fully close, basin was extremely wobbly and no room for cosmetic bags etc.Room not cleaned although out most of the day and then no fresh towels were offered.Breakfast 10/10, location 10/10. Staff 5/10, one pa...
    Read more

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