Apollonion Asterias Resort & Spa

Recent Reviews: 2394

• User:Jemma W

  Trip type: Family

  Wonderful family holiday!

  27 Dec 2025

  Wow, what can I honestly say about this place... I loved it! This was our first trip to kefalonia and I was slightly apprehensive about the whole ferry thing but I should not have been. We were taken on a coach to the ferry port, given our tickets and told to jump straight on the ferry, The ferry ride was wonderful the scenery was stunning and we were met at the other end by a taxi to take us to the hotel. When we arrived we were told we were being upgraded to a junior suite with a private pool which was so lovely. The room was in the asterias area and overlooked the main pool. The room was stunning and the pool was a fab extra as it's not something we would normally pay extra for but I now understand why people do. The restaurant staff were so friendly and there was always plenty of food with a good variety each day.. I had a recently diagnosed dairy allergy and the chefs were so helpful making sure that my food was not contaminated. The pools were all beautiful and there were always plenty of sunbeds we never had a problem finding one. The water park had just opened and I have to say we spent most of our days down there as it was lovely and quiet and you could just help yourselves to drinks, it would be great if they also offered some like snacks maybe as we had to go up to one of the restaurants for lunch and come back. The evening entertainment was so good for the little ones my daughter loved the mini disco and the entertainment team worked so hard. Sometimes we left the hotel and went down to the beach front bar just for a change of scenery but I would say after 9pm things are pretty laid back so if your looking for something upbeat this probably isn't your place but for a family with a young child it was perfect. There are nice running routes around the hotel the gym and spa were good, I had a lovely massage and everyone is so friendly form the hotel staff to the locals. We hired a car from the rental place opposite the hotel and drove around the island which was lovely and broke the holiday up and it's nice to visit the less touristy places and really get to see the island as it is so beautiful and everyone is so welcoming. We also spent a day at the beach which was literally a 5 minute walk from the hotel and absolutely lovely and went in a boat trip with the Artimis crew which was a fantastic day and so relaxing. I would 100% recommend this hotel to family's we had an amazing holiday and made some wonderful memories... Kefalonia is now my favourite island!

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• User:ManxSaphire

  Trip type: Couples

  Disappointing

  18 Oct 2025

  For an advertised 5* hotel we found this to be very disappointing. We paid for 2 weeks and expected to get a 5 star service, however.We had long waits for drinks and at times over looked completely.Just rolls and ice cream at the top bar available if you are on all inclusive. If you wanted anything else you had to walk to the bottom pool.Food descriptions lacking, didn't show anything to warn people with allergies.Lack of entertainment. Aqua Aerobics only twice in 2 weeks. No pool volley ball. Evening entertainment poor. But lots of sunbeds and no need to get up at 5am to reserve them.Only 2 trips were available where there was collection from the hotel. Any other trips involved a taxi and ferry ride first.Paper take away cups in the room !! Coffee/tea supplies not always replenished. Had to keep reminding cleaner. We would have preferred a decent cup to have a proper cup of tea. If you got a cup from the restaurant they were small and the cleaners would take it away.No teaspoons with cups in the restaurant or rooms only wooden sticks in room and wooden spatula for ice cream in rerestaurant. We asked for small spoons and took 20 mins before they appeared.Had to use the machine to get a drink. Only 4 times in 2 weeks were we offered drinks from the jugs and when asked for another they never came back.Food itself was pretty much the same each day and not very hot and would go cold quickly.Tourist tax high £210 for 14 nights. Hotel, grounds and pool was exceptionally clean.Majority of the staff were polite, but we did hear one girl on reception being very rude to 2 ladies who were complaining about their patio area being extremely dirty and dark due to the trees outside. Our room was what we booked, which had a balcony overlooking the pool.Italian restaurant was lovely but we felt it was a bit rushed, no time to digest your courses. We didnt try the greek one as there was greek food in the main restaurant.Would we return. Possibly not we like to spread our wings. Guest Relations, Υπεύθυνος at Apollonion Asterias Resort & Spa, responded to this review Dear ManxSaphire,Thank you for taking the time to share your review on TripAdvisor following your stay at the Apollonion Asterias Resort & Spa.We appreciate your detailed feedback and we are pleased to hear that you enjoyed the hotel's grounds and the pool areas.It sad to read however, that you did not find certain services up to your expectations and you felt disappointed with the holiday experience you had.All your comments shall be taken into serious consideration and revied with relevant departments as we always strive to provide the best hospitality to all our guests.We do hope we have the opportuninty to restore your confidence in our service on any future visits.Kind regards,The Apollonion Asterias team

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• User:Kirstie H

  Trip type: Family

  Honeymoon with a toddler . Exceeding all our expectations !

  17 Oct 2025

  Well what an experience we had here ! One of the best holidays we have had , we stayed for 10 nights for our honeymoon with a 3 year old , married three days before arriving . DO NOT be put off because of the ferry ride in the transfer it's such a lovely change from sitting on a bus for ages . The views are amazing and it's just a great experience for the holiday. Our son loved it and helped break up that transfer journey ! When we got to the hotel we were welcomed warmly , checked in , got a surprise upgrade with a sea view which was greatly appreciated as it was a gorgeous view. The room and whole hotel was spotless . I have never come across such hard working staff but friendly at the same time . They are an absolute credit keeping the stunning grounds clean tidy and just picturesque to look at. Large pool at the top seemed more of a relax pool but was plenty of loungers . We didn't spend much time there.If you are hard of walking you can request a golf buggy to collect you if needed. We regretted not bringing the pram , but after a few days the little one got used to the walk we had to the top . Kids pool was perfect with a deeper option for the adults, little slide pit and a splash zone as well . Kept him entertained and near enough for you to watch . Had our lunch at the snack bar at that pool everyday which suited all our needs. The splash park was where we spent most of our days. The attendants on the slides where the nicest young lads , always smiling, always say hello and entertained the little one with high fives and superman poses. Slides where perfect for big and little people. Went round the lazy river what feels like 50 times which was a great laugh and rubber rings provided to use ! Only concern at that pool is that some attendants choice of music on the loud speakers is very 'boom boom boom boom' beat over and over again and just that bit too loud to even consider a moment of relaxing . We liked that the slide pool was self serve drinks. Food was how you expect all inclusive food . Meat on the evenings was always lovely . And we always found something . Gyros nights are perfect ! They have the nicest tzatziki!! Breakfast was normal all inclusive breakfast. We are big scrambled egg lovers. That was hit and miss some days , but everything else was up to par. Not a dessert girl here but some of the desserts were to die for !Room was kept clean and tidy by the maid. All say good morning and hellos around the hotel. If you fancy a trip out , you can order a taxi to lixouri for 13 euro from reception. Lixouri port had some lovely tavernas and much cheaper than the agostoli ones . If you fancy a trip to agostoli, jump on the ferry ,3.20 euro each one way , every 30 mins and about 25 min on the boat. You may see some incredible cruise liners in port, have a look at the turtles or just take In the scenery . It's a mini VeniceAt the hotel there is a Spa we got a complimentary invite so we got a facial and full massage by Anastasia who was very professional and gave us that moment of relaxation,after all it was a honeymoon with a tiny human all the time !Overall , if you want a clean , comfy well cared for , friendly environment. Good food and drink and great amenities this is the place for you . It's peaceful on the evenings and joyful in the daytime . You will not regret it . We really are considering returning in the very near future . . Thank you so much for making our honeymoon a special memory ! Guest Relations, Υπεύθυνος at Apollonion Asterias Resort & Spa, responded to this review Dear 460kirstieh,What an amazing review you have shared with us!Thank you so much for taking the time to send us all this wonderful feedback regarding your recent stay at the Apollonion Asterias Resort & Spa.We are more than thrilled to know that you enjoyed all aspects of your stay and we have managed to make your honeymoon so special.It also truly rewarding to be reading your kind comments regarding all the members of our staff.Receiving such feedback means a greta deal to all of us and it is mostly appreciated.It will be a great pleasure welcoming you back any time in the future and be able to offer you one more memorable holiday.We all send you our warmest regards,The Apollonion Asterias Team

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• User:Nicola G

  Trip type: Family

  Lovely place to stay!

  10 Oct 2025

  We stayed in the Apollonian for 10 days with our 3yr old son in September & had a fantastic stay! Our room had its own pool which was perfect, we spent so much in it & our toddler loved this. We were half board & found the food at breakfast & dinner great. There was always plenty to choose from, it was lovely & fresh & the salads were amazing! Our little boy is fussy at times but we always found things he would eat. The staff in the hotel & particularly the restaurant were so friendly & helpful. We ate one night at the Italian too & it was lovely. Coffee & snacks at the pool bar are great. The waterpark was perfect for our little boy, he loved going there. We also spent a lot of time at the beach, the hotel has a lovely sandy beach about a 5 minute walk away! It was stunning. The location is slightly remote but that suited us as we had a car which was handy. We would definitely stay here again! Guest Relations, Υπεύθυνος at Apollonion Asterias Resort & Spa, responded to this review Dear C2833CRnicolag,Thank you so much for taking the time to share your amazing feedback following your recent stay at the Apollonion Asterias Resort & Spa.We are utterly delighted to know that you and your family had such a memorable stay and enjoyed all aspects of your holiday experience with us.We shall make sure that your kind comments will be shared with all members of our staff, which are mostly appreciated and mean a great deal to us.We are glad that you found the room up to your liking and you and your little one made the most of your own pool.It is also rewarding to know that you liked the food both in our buffet and our a la carte restaurant.We cannot wait to welcoming you back anytime in the future and offer you one more memorable stay.Kindest regards,The Apollonion Asterias Team

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• User:Mike G

  Trip type: Couples

  Sept. 2025 In Apollonian Asteris resort, Lixouri

  04 Oct 2025

  Large resort, very well maintained and gardens kept tidy, some slight contours (managable), lifts to floors of apartments. Stayed in Asteris side of resort, upgraded upon arrival to junior suite for wedding anniversary and wine and fruit in room (lovely touch). Room very nice, usb sockets, nespresso machine, A/c powerful, bed very comfy (2 singles together), spotless, good shower and toiletries provided daily and cleaned well daily. Stayed mainly around Asteris pool as seemed slightly more "adult"- although very quiet due to mid Sept. Pool towel/ bar service at Asteris with the dynamic duo good and very friendly service, their teamwork is worth mentioning 👏, not full capacity due to wind down and you could get a sunbed pretty much wherever you wanted to sit,we were A.Incl. and felt slightly disappointed and in some ways felt worse of, reason being half board guests seemed to get better service in particular at the bars of an evening, AI had premixed bottles with cocktails (okish mixes) where as "paying HB guests" had int.branded made cocktails and larger beers and it felt a little out of sorts noticing HB guests had more focus from waiting staff and there was a delayed response to AI guests, this was also the same when going to the bar to bypass the longer wait, just spoilt the vibe a little and seemed at odds.Evening entertainment, on a wind down and only keyboard and singer at one bar seen (same routine) a few days apart- not good, shame as the resort (apart from a few beach bars nr xi beach approx 500m away) is remote, would have liked to seen a little more things on, as opposed to going into Lixouri (13 euros one way, bus 2 euros last use 3.15pm).Food at main restaurant always cooked well and fresh salads well presented and tasty, not huge variety but always something to eat (as others have mentioned), would benefit from themed nights, didn't see much in the way of "show cooking", as listed as to the definition of this, yes chefs behind stations were cooking items and topping up things like chicken and risotto but they where grilling and stirring pots etc. Pizzas were good and tasty, small selection for desserts, fresh fruit and help yourself ice cream all nice.We did venture to the Italian (reservation rqd) alacarte and food was ok and service ok, but to be honest felt main restaurant was just as good and it didn't "feel special" as limted if using the aI voucher although pasta ragu tasty.Breakfasts and lunch sessions were good and the snack bar nice change for lunches with wraps etc.We didn't use the waterpark but will be nice for kids big and small with small bar and toilets (toilets always immaculate across the site during our stay).Wife had a massage-enjoyed this.Reception staff helpful and informative.Hired a car for 3 days from Mercury just outside the hotel, great to see the other areas of a beautiful island, Myrtos beach, Assos, Fiskardo, Sami, Argostoli etc-able to take on the ferry to cut journey time less than 10euros per trip with 2 persons.The crunch question.....would we stay here again, possibly but not a definite yes and not a definite no, a lovely relaxing resort that ticks a lot of boxes, just not all for us. Guest Relations, Υπεύθυνος at Apollonion Asterias Resort & Spa, responded to this review Dear Mike G,Thank you for taking the time to share your feedback following your recent stay at the Apollonion Asterias Resort & Spa.While we are pleased to read that you enjoyed certain aspects of your visit, we are sincerely sorry to hear that several elements did not meet your expectations.Your comments regarding the food, the entertainment and the All Inclusive have been carefully noted and we truly regret any inconvenience you might have encountered.Please, rest assured that we have already shared all these with the relevant departments and everything has already been addressed accordingly.We all strive to ensure that all our guests enjoy a memorable holiday experience and we really hope we have the ooportunity to welcoming you back in the future and regain your trust by providing the level of service and hospitality you rightfully expect.We all send you our warmest regards,The Apollonion Asterias team

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