Alexander Villas

Recent Reviews: 714

• User:AndyDublin

  Trip type: Couples

  Extremely disappointing

  24 May 2026

  We had fond memories of this hotel having stayed there 15 years ago. However the hotel has apparently changed hands a number of times since then and unfortunately we were left extremely disappointed.We stayed in room 7 and while the bed was comfortable, the room was extremely cramped with two adults and just one suitcase. Bathroom-wise the sink had come apart from its mounting and the main flush on the toilet was broken. The shower head leaked and had started a small flood down to the bedroom before we noticed and took action with a face cloth. We had to switch on a timer when we wanted hot water meaning no showers first thing in the morningThere was no WiFi signal in the room, the private terrace or at the pool bar. One of the loungers on the terrace was heavily stained.Breakfast had to be preordered for a specific time each day and all of the three options were basic. We asked for a refill of tea on the second day and were told that would incur an extra charge. The staff were friendly, especially on check in, but there was a lack of training or oversight - for example towels were not replaced consistently and a staff member took cigarette breaks at the entrance. Perhaps we got unlucky with the room and the views were admittedly stunning but our experience was not at all what we usually get from the Small Luxury Hotel brand.

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• User:TammyC899

  Trip type: Couples

  Stolen Clothing

  22 Apr 2026

  Please make sure to lock up your valuables, including clothing, when you stay at this hotel. I had several pieces of my clothing stolen from my suitcase in our room at this hotel during our stay. I reported it to the front desk the day we departed and they said they could not find my items. I even contacted management who told me the same thing and we got no help to try to get to the bottom of this. They need to have a more secure system in place so this does not happen to guests. It's such ashame because the hotel views are stunning and we enjoyed our stay until this happened. They stole several of my favorite shirts and other items, which was so upsetting. We will not return to this hotel for a stay again. On the Rocks Santorini, General Manager at On The Rocks Santorini, responded to this review Dear Mrs. Tammy, Thank you for your review and for sharing your experience with us.We are sorry to hear about your concern regarding your belongings. After your departure, our team carefully checked the room and relevant areas; however, no items were found.We would also like to kindly clarify that during your stay the matter was not escalated to management at the time, nor was it presented as an urgent or ongoing issue. It was mentioned briefly at check-out, along with uncertainty as to whether the items may have been left at a previous hotel during your trip. We nevertheless took your comment seriously and conducted a full internal check based on the information provided.We always aim to respond to any guest concern promptly and thoroughly, and we regret that this situation has affected your perception of your stay.We are pleased you enjoyed the hotel and its views, and we sincerely hope to have the opportunity to welcome you again under better circumstances.Kind regards,Hotel Management

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• User:H A

  Trip type: Couples

  Last night in Santorini

  22 Oct 2025

  We stayed our last night in Santorini at On The Rocks. The room had a loft bedroom with a window view of the Aegean Sea. The cave pool was fun, and Linda had a facial that she described as the best she’s ever had. The staff was fantastic and accommodating. We had a 3:30 ferry to Crete and they allowed a late checkout and arranged for a taxi to the port. Expect to climb stairs and hills when visiting. Beautiful views and very relaxing.

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• User:vowilson

  Trip type: Couples

  BREATHTAKING VIEWS, Perfect location near Fira and all shops, great staff!

  24 Sept 2025

  BREATHTAKING VIEWS, Perfect location near Fira and all shops, great staff! I wasn’t sure before booking because it wasn’t directly in Fira but upon arriving I was completely sold! The hotel is perched directly in front of the sea so our view each morning was absolutely stunning! We rewuested the caldera honeymoon suite but I think our room was much bigger thanks to the hotel - we had a separate bedroom, living room, kitchen area and our hot tub inside had a direct view of the Aegean Sea. It’s located in Imerovigli- which is just 5-10 minutes max from Fira but still has the same oceanic view!

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• User:Balls1664

  Trip type: Couples

  Legs like a weight lifter.

  22 Sept 2025

  One of the most stunning places to wake up to in the morning as you open your door and the staff are there with your breakfast. Very clean .all the staff are very respectful and polite. A special thanks to the staff that made the amazing creations on the bed. The only down side is that you must train for the many steps.