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Katikies Garden Santorini

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Katikies Garden Santorini

locationFira, Santorini

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About Katikies Garden SantoriniAbout Katikies Garden Santorini

Location

This hotel is located right in the heart of Santorin.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, a sauna, a beauty salon and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast, lunch and dinner are available. The menu also offers diet meals, gluten-free meals, vegetarian dishes and children's meals. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

MasterCard is accepted as payment at the hotel.

Amenities at Katikies Garden Santorini Amenities at Katikies Garden Santorini

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

177

Very Good

14

Average

1

Poor

5

Terrible

4

Recent Reviews: 201

  • User:Rodrigo S

    Trip type: Family

    Terrible experience

    rating15 May 2026

    I would like to express my deep dissatisfaction regarding the service we received from your reception staff today.Yesterday, we asked the hotel to book a taxi for us for 9:15 AM. This morning, the taxi did not arrive on time, and we ended up waiting approximately 30 minutes. During this entire time, I repeatedly contacted the reception desk asking for assistance and updates.Unfortunately, the receptionist was completely unhelpful. He continuously told us to “wait five more minutes,” despite apparently already knowing that the taxi had actually been scheduled by the hotel for a different time. In other words, the taxi driver was not late — the hotel itself provided the wrong pickup time. What is even more frustrating is that instead of communicating honestly and professionally with us, the receptionist kept giving misleading information and showed no real effort to help or solve the situation.I even went personally to the reception desk, but the attitude remained indifferent and dismissive. This was extremely disrespectful and completely unacceptable for a hotel that claims to provide quality hospitality.This incident seriously damaged our experience at your hotel. I truly enjoyed Santorini and would love to return to the island in the future, but after this experience, I would never choose to stay at your hotel again.I also intend to share this experience in my Google review and on my social media platforms, because I believe other guests should be aware of the level of service we received.I hope management takes this complaint seriously and addresses the behavior and professionalism of the reception staff to prevent future guests from going through the same experience.

  • User:Valerie M

    Trip type: Couples

    Horrible communication for booking

    rating28 Sept 2025

    I had booked a massage with the reception fully written and confirmed and the next day the reception never informed the spa and there was no appointment left for my husband and I. I was only here for one day and highly disappointed that the reception couldn’t have the decency to make the appointment properly for me. KATIKIES HOTELS, Marketing at Katikies Garden Santorini, responded to this review Dear Valerie,Thank you for taking the time to share your feedback.We sincerely regret the inconvenience you experienced regarding the spa appointment and understand how disappointing this must have been, especially during a short stay. Please accept our apologies for the miscommunication.As a gesture of goodwill, we were pleased to offer the massage complimentary, and we’re glad that in the end, you were satisfied with the resolution and enjoyed your time with us. We truly appreciate your willingness to update your comments to reflect the overall positive experience.Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a flawless stay in the future.Warm regards,Alexandros VlantHotel Manager | Katikies Garden

  • User:MTR0831

    Trip type: Family

    So blissful

    rating21 Sept 2025

    The massage i received at the spa was the best i’ve ever had! So blissful ! The hotel itself is beautiful and quiet and serene KATIKIES HOTELS, Marketing at Katikies Garden Santorini, responded to this review Thank you so much for your lovely review! We’re absolutely delighted to hear that your massage experience at our spa was the best you’ve ever had — “so blissful” is exactly what we aim for.It’s also wonderful to know that you enjoyed the serene and peaceful atmosphere of our hotel. Your kind words mean a lot to our team, and we’re truly grateful for your feedback.We hope to welcome you back soon for another relaxing and memorable stay.Warm regards,Alexandros VlantHotel Manager, Katikies Garden

  • User:Lindsey M

    Trip type: Couples

    Lovely location, but hard work!

    rating20 Sept 2025

    A lovely hotel, but not for the faint-hearted or mobility challenged! A great location, within walking distance of restaurants etc. Everywhere in Fira is up or down hills or stairs, with limited handrails! KATIKIES HOTELS, Marketing at Katikies Garden Santorini, responded to this review Thank you for taking the time to share your experience with us. We’re so pleased to hear that you found our hotel lovely and enjoyed its location within walking distance of Fira’s vibrant offerings.We truly appreciate your honest feedback regarding the terrain and accessibility. As you rightly pointed out, the natural beauty of Santorini comes with its fair share of hills and steps, which can be challenging for some guests. While we do our best to assist and accommodate all mobility needs, your comments are a helpful reminder of how important it is to communicate this clearly to future guests.Thank you again for your valuable insights, and we hope to have the pleasure of welcoming you back in the future — perhaps with a few more handrails in place!Warm regards,Alexandros VlantHotel Manager, Katikies Garden

  • User:Kris P

    Trip type: Solo travel

    Very nice hotel to experience true “Santorini”

    rating16 Sept 2025

    This is a very unique hotel located right in the middle of all action but is surprisingly quiet and probably one of the nicest hotels in that area. It just feels like staying in a monastery but with luxurious amenities, good food and good service. Everyone in the staff were great. The guy who checked me in was really nice and made an extra effort along with his manager to get me an upgraded suite. I would have easily lived with the suite that I had booked but they both made an extra effort to get me an even nicer suite. I had similar good experience with room service staff, housekeeping staff and bell staff. The bell staff who carried the luggage all the way to the end of the road for taxi pick up deserves special recognition for his hard work. Overall, a very good hotel especially if you are looking for a nice stay in Fira. Most nicer hotels are in Oia leaving not many good options in Fira but this one fills the gap perfectly. KATIKIES HOTELS, Marketing at Katikies Garden Santorini, responded to this review Thank you so much for your glowing review and for choosing Katikies Garden for your Santorini experience.We’re truly delighted to hear that you found our hotel to be a peaceful haven in the heart of Fira, and that the unique ambiance, reminiscent of a monastery with luxurious touches, resonated with you. It’s wonderful to know that our team made a lasting impression—from the warm welcome and thoughtful upgrade to the attentive service from housekeeping, room service, and our dedicated bell staff.Your kind words about our location and how we fill the gap for luxury stays in Fira mean a lot to us. We’re proud to offer a refined and tranquil retreat while keeping our guests close to the vibrant energy of the town.We’ll be sure to pass along your compliments to the entire team, especially the bell staff member who assisted with your departure. Recognition like yours is incredibly motivating for us all.We hope to welcome you back again soon for another memorable stay.Warm regards,Alexandros VlantHotel Manager | Katikies Garden

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