Hotel Connaught Royale

Recent Reviews: 200

• User:Nomad21793761210

  Trip type: Family

  Best hotel for Family

  18 Jan 2026

  Very good hotel for family. Mansi helped us for best rate, essentials and relax staycation. This is last minute booking from us which made by her tension free. Food was nice and location is best.

• User:canpush

  Trip type: Business

  Fairly good hotel.

  05 Dec 2025

  This a small hotel in the lane connecting Bengali Market to Connaught place, near Minto bridge flyover, opposite hotel Lalit. It is a quiet lane. There is railway line behind the hotel but windows are sound proof.The rooms are of fair size and well appointed. Rooms, bathroom and linen were clean. Most of the things were working. The hotel has a small restaurant on the ground floor that serves buffet breakfast with reasonable choice and live counter for eggs, dosa, etc. Food quality and taste was good.The service in general is ok and nothing to complain about. By Delhi standards, hotel is good for couple of days stay.

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• User:Passport67835784818

  Trip type: Business

  Cannaught royale, a bad experience!

  04 Nov 2025

  I paid around 8200 for one night. The room was extremely dirty. Floor were never cleaned, black thick muck on floor. Mould and moss on the wooden walls, and furniture. Restaurant food is decent but service is pathetic. They took almost 45 minutes to serve my order and another 30 min to get my roti and which made by gravy dead cold.Location is good. But management is pathetic. Would not recommend the hotel at above cost.

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• User:RnB16

  Trip type: Solo travel

  Rooms require complete refurbishment and staff needs training

  18 Dec 2024

  During my stay in Delhi, my friend suggested me to stay at Connaught Royale Hotel. According to her the hotel was of good standard and the location was good too. I reached the hotel and was welcomed by the Reception Supervisor. I mentioned to the latter that I had a booking and showed him the reservation details. He checked on the system and told me that the rate would be higher than agreed. I told him that he need to check with his senior and it was clearly mentioned on the mail about the agreed rate which was already high. He insisted and I was agreeable on the new rate as I was tired and wanted to rest. When I reached my room I was given a room on the side of the main road, the room was pretty spacious. I settled in and went to use the wash bassin. The pipe was leaking and all the water was falling on my feet. I found that unhygienic and a trip hazard too as it was slippery. I tried not to pay much attention to it as I needed rest. Later I went for shower and the bathroom was dirty with molds on the walls. Well it’s really disgusting and unhealthy to stay in such a room. I went downstairs and requested whether my room could be changed and the Reception Supervisor mentioned that there was no availability. So I had no choice as I had to stay in that same room. Later I went for dinner and opted for a light meal. I was served and the food was good. Their restaurant is just behind the Reception and it is quite appropriate for that type of hotel. I went to my room to brush my teeth again the water from the wash bassin was spilling out. I had to place a towel in order to stop that disaster. I went to sleep and switched off the lights and was disturbed by the noise on the road and as the curtains were not closing properly there was the street lights which were reflecting in the room. I must admit it was very disturbing and uncomfortable.I hardly slept that night. The next day after my shower I slipped in the bathroom. Luckily I wasn’t hurt.I went downstairs for breakfast and there was a buffet mostly with Indian food and some continental options. It was reasonable nothing like a grand choice of dishes. I asked the waiter for assistance and was told everything is labeled and I have to serve myself. Even for the tea and coffee I should serve myself. I was surprised but thought it might be the standard of that hotel. So I went to serve myself and was eating quietly at a table. There comes the twist an Indian couple walked in the restaurant and the waiters approached them very politely and started showing them the various dishes. They even accompanied the guests to their table and took their order. Few minutes later the couple were served at their table and they made some request of some special food which wasn’t on the buffet and were served. I must point out that the guests are just like any guest yet they were given VIP service. What a pity as the waiters are not even allowed to do anything like that as they should provide the same level and quality of service to all the clients residing at their property. Being a foreigner I was definitely paying a higher price in US Dollars. That’s truly an unprofessional attitude. I went to the Reception to check whether they had any rooms available as I wanted to change room due to it’s poor quality. They mentioned for the coming 2 days there’s no availability. Then I decided to checkout from the hotel. I requested for the checkout formalities to be done.In the meantime I called a taxi.I went to my room to pack my luggage. Later a gentleman came to pick my luggage. He was welcoming and greeted me in a polite manner. He asked me why I’m leaving so early. So I showed him the mess in the bathroom and the room. The gentleman requested me to give him the opportunity of showing me another room. I was surprised and told him that the Reception staff told me there was no availability. He took me on another floor and showed me two different rooms.To be honest one of the room looked appropriate. It was of a lower category but was better. I thanked the gentleman for his service and went downstairs to settle my bill.Again they made an error on my bill and I settled more. For me the most important thing was to leave that place. The Manager came to say good bye to me as his staff mentioned to him that I was leaving as I was unhappy. He greeted me and asked me what were my experiences so I mentioned I better leave as this hotel is not as per my standards. He wanted to have additional information so I mentioned about the poor quality of the bathroom, room, bad service of the restaurant staff, Reception staff being rude.I mentioned to him that there was a gentleman who showed me two other rooms after breakfast he was very professional. I mentioned to the Manager that his Hotel staff should value customers and be willing to assist when there are genuine cases. I was truly disappointed with the service offered at Connaught Royale Hotel despite the high price.I will not recommend this hotel to other travellers.

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• User:Excursion26979868249

  Trip type: Couples

  Tip tip barsa pani

  02 Jul 2024

  An excellent hotel for those who love waterfall near their bed and tip tip barsa pani music all the night. Yeah you read right. I had the privilege to stay for a night enjoying the same. The water was distilled to utmost purity as it was coming from the rooftop AC unit. Believe me the staff did not disturbed me at all. Nor did they tried to shift me to a dry room. Infact they provided me a bucket to place under the waterfall to facilitate better amplification of the tip top music. I am really greatful to them. These are their standard norms. Keep it up guys.

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