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Hotel Ibis Bali Kuta

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Hotel Ibis Bali Kuta

locationKuta/ Legian, Bali

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About Hotel Ibis Bali KutaAbout Hotel Ibis Bali Kuta

Location

The hotel is strategically located in the Kuta area, less than 1 km from Ngurah Rai International Airport, which can be reached within a 10-minute drive.

Facility

The holiday village has a lift and features 156 rooms, including 61 single rooms and 94 double rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The complex offers a number of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the holiday village ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the complex, including a gym, a spa and a sauna.

Meals

The dining area includes a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Hotel Ibis Bali Kuta Amenities at Hotel Ibis Bali Kuta

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

    • -

      Gym

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      Sauna

LocationLocation

Map preview

Around this property:

Restaurants

10 m

City Centre

1.2 km

Shopping opportunities

1.2 km

Tourist Centre

1.2 km

Sea

1.2 km

Beach

1.2 km

Golf Course

14.6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

132

Very Good

230

Average

123

Poor

32

Terrible

22

Recent Reviews: 539

  • User:Traveler04872231488

    Trip type: Couples

    Very pleasant stay

    rating05 Feb 2026

    Hi , we have been staying at ibis Kuta Bali for several years Everyone that we recommended this hotel to were satisfied staying there The hotel is only 10 minutes away from the airport, it’s very ideal to stay there and rest up after a flight The staff are absolutely friendly and helpful , very clean rooms, the location is central to everything you might need, The hotel rate is absolutely good value for money, We will be staying there again next month Thank you to ibis management and staff for a great experience.

  • User:Love_TravellingFam

    Trip type: Family

    Marvellous stay

    rating11 Jan 2026

    We’ve been staying at Ibis Kuta since its opening in 2012 and it continues to feel like our home in Bali. The staff have always been the highlight of our visits, and this trip was no exception. Pak Putra, the Duty Manager, deserves special mention for his professionalism, kindness, and consistently excellent service. His dedication truly elevates the guest experience.The hotel’s location is incredibly convenient, surrounded by plenty of eateries and convenient shops, and it’s only a short drive from the airport—perfect for both quick stopovers and longer stays. The rooms are clean, comfortable, and well‑maintained, offering everything you need for a pleasant stay.After over a decade of visits, we keep coming back because of the warm hospitality and reliable comfort. Highly recommended for anyone looking for great value and genuine service in Kuta.

  • User:BradAndLesleyS

    Trip type: Couples

    Close to Airport that's all

    rating22 Oct 2025

    Only booked hotel because close to airport and we were only staying in our room for 7hrs as we had late flight.The hotel is very dated and in need of upgrade.Has steep ramps into hotel and down to lift.Arrived at reception wasn't very organised and had to wait to get our room even though we were only ones checking in.As accor member we had to ask for our welcome drink wasn't offered to us.Room service was slow would not like to stay there for long period.

  • User:Nomad20976708202

    Trip type: Family

    Horror Hotel

    rating19 Oct 2025

    If your Jetstar flight is cancelled this is one of the hotels they put you up in!!We checked in and checked out within 15mins of arriving!! Ibis Bali Kuta, General Manager at ibis Bali Kuta, responded to this review Dear Valuable Guest,Thank you for sharing your feedback. We regret to hear that your stay with us was under unfortunate circumstances due to being a stranded passenger. We understand how stressful such situations can be, and we regret that your experience did not fully meet your expectations.We really wants to know regarding the experiences you may found during your stay and it can be share through our direct email. We take your comments seriously as we continuously strive to improve our services and guest comfort. We hope that, should you travel to Bali again under better circumstances, we may have the opportunity to provide you with a more pleasant and relaxing stay.Best regards,Emma Larantukan

  • User:louisesC3552ZX

    Trip type: Family

    Appalled it was an Accor property

    rating27 Sept 2025

    My God! it was cheap but I did not expect such a disgusting room from an Accor property. I booked 4 rooms to use whilst we waited for a late flight homeWarnings about drug use and human traffickingDirty damp beddingdisgusting shower facilities and broken shower stall doorsBroken air conditioning Staff helpfulOnly stayed in the room for 1/2 hour then went out and retuned to get bags onlyBig mistake all round Ibis Bali Kuta, General Manager at ibis Bali Kuta, responded to this review Dear Valuable Guest,Thank you for taking the time to share your feedback. We are truly sorry to learn about the unpleasant experience you had during your recent stay. Please accept our sincere apologies for the condition of the room and facilities, as well as for the impression this left on you regarding our property. This is certainly not the level of quality or comfort that we strive to provide.We do appreciate your recognition of our helpful staff, and we have taken note of all your concerns regarding cleanliness, maintenance, and the overall guest experience. Rest assured, your comments have been shared with the relevant departments for immediate review and improvement.We regret that we did not meet your expectations on this occasion and hope we may have the opportunity in the future to better serve you.Regards,Emma Larantukan

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