Premium Legian

Recent Reviews: 24

• User:WerewolfandFozzy

  Trip type: Couples

  OYO HOTEL CHAIN’S CRIMINAL BEHAVIOUR

  20 May 2023

  We booked with Agoda 11 NIGHTS from April 25th 2023 at THE “OYO PREMIUM HOTEL” in Jl Sriwijaya, Legian Bali.When we arrived we were told that we had cancelled our booking and they had debited our Credit Card for the Full Cost of The Booking. Apparently we had cancelled whilst En Route to Bali. They then told us our $30.00/night room was $42.00/night, but they were sold out. After more than 1 hour of arguing and numerous phone calls by the desk clerk to the manager who was elsewhere, we were offered a room but we would have to pay AGAIN. The room was horrid and dank with none of the advertised accompaniments; the toilet seat was also not attached to the pedestal. We declined their offer, naturally.When we first contacted Agoda we were told that we had cancelled, end of story. After telling Agoda we were en route to Bali at the time on a plane with No Internet the OYO HOTEL then said that we were a No-Show.After numerous Emails to Agoda supplying them with all the requested information, photos of our arrival at the hotel and proof OYO debited our account after we were in Perth Duty-Free, OYO changed from the “NO-Show” back to “We had Cancelled”. There was no evidence of the Standard Cancellation Email and Text, to us from them. OYO Hotels now refuses all enquires from Agoda concerning our complaint.We would ‘Strongly’ recommend that people NEVER EVER Book with the OYO Hotel Chain, which is apparently based in Jakarta. We have since read reviews of others with identical complaints.

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• User:NiaHans

  Trip type: Couples

  Comfortable budget hotel

  30 Nov 2018

  Located in Legian area. The room was quite spacious & clean, with comfortable bed & pillows.AC & WiFi were good. The staffs were polite and helpful.I didn't tried their breakfast, because I booked room only.

• User:VanessaSverige

  Trip type:

  Ripoff! No WiFi in the room and no water for two days.

  13 May 2018

  This was supposed to be a bit luxurious and nice hotel. Expensive. The water didn’t work enough to shower for TWO days and no one gave us any information at all. The bathroom smelled like poo all the time.We had no WiFi in the room even though it was said to be.The breakfast was a joke.Very noicy.

• User:sebastioa607

  Trip type: Friends getaway

  Spacious Room

  23 Nov 2017

  They have 24 rooms where all with spacious rooms, really spacious I think. Large room with large bathroom, and large refrigerator for hotel room. Love the room very much. The aircon very cool. And the location quite strategic to beach and legian Kuta. Actually it is beyond our expectation for kind of budget hotel, even in 3-4 star hotels, sometime we couldn't find find a room like this. Hospitality and maintenance are still very low standard. Breakfast is too simply with simple buffet lay out. I will come back again and recommend this hotel. But do not expect very high for hospitality services and breakfast buffet.

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• User:Paulypaul70

  Trip type: Couples

  Vest value in Bali

  24 Sept 2017

  Simply you will not find another room in Bali with the same comfort and cleanliness.Hands down the best value in Bali.I have stayed in so many hotels in Bali over twenty years and this one stands out by far