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Puri Gangga Resort Ubud

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Puri Gangga Resort Ubud

locationUbud, Bali

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About Puri Gangga Resort UbudAbout Puri Gangga Resort Ubud

Location

This resort welcomes guests in Ubud.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. A balcony or terrace is among the standard features in the rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a CD player, a DVD player, a plug adapter and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols the sun terrace complete the holiday. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. Sport and leisure facilities at the resort include a gym and yoga. Various wellness options are available at the resort, including a spa, a sauna, a steam bath and massage treatments. An entertainment programme and live music round out the entertainment options.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.

Payment

The resort accepts the following credit cards: VISA and MasterCard.

Amenities at Puri Gangga Resort Ubud Amenities at Puri Gangga Resort Ubud

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Canoe

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

40 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

164

Very Good

109

Average

50

Poor

33

Terrible

48

Recent Reviews: 404

  • User:Msshuffler

    Trip type: Family

    The back wing of the hotel seems to be better maintained

    rating20 Jul 2025

    19 years ago this was a clean hotel and good find; this is no longer the case. We did our best to make due for 1 night and were finally able to move rooms on request about 11pm, after 3 prior complaints did not warrant such an offer. The sewer smell permeated everything with varying improvements by running water and air fresheners. We also note loose dirt on the sheets of a made bed, a sheet covered chair with what looked like blood stains, an ottoman with a large burn hole, and visible dirt and mold that left us wondering who normally rents these rooms. i am left wondering if these rooms resulted from our early check-in request. Hotel Manager, Other at Johnson City Inn, responded to this review Dear Guest,Thank you for sharing your experience. We truly regret the discomfort you faced and appreciate your patience. Your feedback about cleanliness and maintenance is being taken seriously and will be addressed with our team. We hope future improvements can provide a better experience for all guests. Your comments are truly valued.Sincerely, Hotel Manager

  • User:Stephen R

    Trip type: Couples

    Don't fall for the pictures.

    rating04 Jul 2025

    Unfortunately I saw others leaving negative reviews about the cleanliness of rooms and pest control issues. I chose to ignore these reviews because of how nice the pictures were and the amount of good reviews about the service and the breakfast. Upon my arrival I found :1. The lobby had a very musty smell2. When arriving at room 109 I found multiple roach baits and boric acid powder sprinkled behind all the furniture. I found a small dead roach, confirming the previous reviews about pest issues. The pictures are hidden, but if you click the profiles of the people that have left the reviews about pests you will see the pictures. 3. There were hairs in the towels. 4. The bathroom had a very nasty odor. We tried to get refunded for the night but they were only able to check us out early and refund us for the following day. So I'm out $176 for a hotel that was in my opinion, uninhabitable. The front desk staff was very friendly and was apologetic about the condition of the room, but I would stay in a different hotel if you are looking at this one. Hotel Manager, Other at Johnson City Inn, responded to this review Dear Guest,We are truly sorry your stay did not meet expectations and for the concerns you encountered. While we are glad to hear the front desk team treated you kindly, the condition of your room and overall impression should have been much better. Your feedback is being taken seriously and will help guide important improvements. We appreciate your honesty and patience.Sincerely, Hotel Manager

  • User:Elida C

    Trip type: Couples

    nasty

    rating02 Jul 2025

    found roaches on towels and pillow when addressed to front office all they did was come clean. we had to request new linen. would not move us to another room. front lady was rude when we mention the issue at check out time. Hotel Manager, Other at Johnson City Inn, responded to this review Dear Guest,We are truly sorry for the discomfort you experienced during your stay. Cleanliness and respectful service are deeply important to us, and it is clear we fell short in this instance. Your feedback will be addressed with the team to ensure better care and response in the future. We appreciate your honesty and patience.Sincerely, Hotel Manager

  • User:gambler2016

    Trip type: Couples

    First time here.

    rating19 Apr 2025

    Outside area clean, well kept. Good location to restaurants. We were checked in by friendly, helpful lady at front desk. Nice, clean, quiet downstairs room. Good Wi-Fi, plenty recharging stations, large tv, frig, microwave. Clean bathroom, hot shower. Cold AC. Comfy beds. Doors open to outside, easy to unload/load vehicle. Great hot breakfast. Easy check out. Reasonable price. We would definitely stay here again If in the area! Hotel Manager, Other at Johnson City Inn, responded to this review Dear Guest,Thank you for the glowing review! We're so pleased to hear you enjoyed the clean and quiet room, helpful front desk service, and convenient amenities like the large TV, strong Wi-Fi, and hot breakfast. It's great to know our location and easy access were a plus as well. We truly appreciate your kind words and look forward to welcoming you back the next time you're in the area!Sincerely,Hotel Manager

  • User:sunruhls

    Trip type: Business

    Never again

    rating12 Apr 2025

    Hotel grossly overpriced for condition of facility, employees make no effort to give the pretense of caring about anything, cheap tricky room cards that need to be rekeyed often according to employees, breakfast room is not accessible if you have mobility issues, no trash can in room, shower head nearly plugged off with hard water minerals Hotel Manager, Other at Johnson City Inn, responded to this review Dear Guest,We sincerely apologize for the inconvenience you experienced. Your feedback is important to us, and we will address these issues with our team to ensure improvements. We're sorry we fell short of your expectations and hope to provide a better experience in the future. Thank you for sharing your concerns.Sincerely, Hotel Manager

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