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The Alantara Sanur

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The Alantara Sanur

locationSanur, Bali

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About The Alantara SanurAbout The Alantara Sanur

Location

This hotel lies in a quiet area in Sanur, near a beach.

Facility

This hotel has a lift and a reception desk. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities in the rooms. Rooms have a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. There is also an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols on the terrace invite guests to relax and unwind. The pool bar serves a selection of refreshing drinks. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments.

Meals

The dining area includes a restaurant and a bar. Half board is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including vegetarian dishes, are also available.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at The Alantara Sanur Amenities at The Alantara Sanur

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

918

Very Good

119

Average

25

Poor

7

Terrible

3

Recent Reviews: 1072

  • User:Sam B

    Trip type: Couples

    Extremely relaxing!

    rating31 Mar 2026

    Massage was one of the best we have ever had! Extremely relaxing. Rendy Ariestian, Guest Services / Front Office at The Alantara Sanur, responded to this review Dear Valued Guest,Om SwastiastuWarmest greetings from The Alantara Sanur, Honouring Bali’s Cultural Heritage.Thank you very much for sharing your lovely review.We are truly delighted to hear that you had such a relaxing experience, especially enjoying one of the best massages you have ever had. Your kind words mean a lot to our spa team and will certainly be shared with them.We look forward to welcoming you back to The Alantara Sanur for another relaxing and rejuvenating stay.Warm regards,RendyGuest Service ManagerThe Alantara Sanur.

  • User:worldlessdreamer

    Trip type: Couples

    We expected more

    rating31 Mar 2026

    We stayed for 4 nights, and we weren’t impressed. The value for the money is definitely not worth it (if you book way in advance, last minute prices may be reasonable). The rooms are very basic, towels and sheets are pretty worn out and the cleanliness could be better. There was an unpleasant smell in our room constantly if we didn’t turn on the AC. The location could be better as you cannot really go anywhere without a scooter or taxi. The pool is way smaller than on the photos and it was mainly used by families, children or elderly people. The breakfast was not really to our liking, the selection wasn’t that wide, if you don’t prefer indonesian cousine the only good thing you can get is the omelett. I wouldn’t recommend staying here as you can easily get better villas, even 5 star hotels for the same or even lower price.The staff was friendly, and they provide complimentary shuttle service to Artasedana, which can be useful if you’d like to spare some money, but Grab and Gojek prices aren’t that high around here.Overall we were a bit dissapointed as the hotel has a very high rating, which in my opinion doesn’t reflect the reality.I wouldn’t leave this review as I wish only the best to the people here, but they asked us to share our experience. Hopefully this will be helpful to some! Rendy Ariestian, Guest Services / Front Office at The Alantara Sanur, responded to this review Dear Valued Guest,Om SwastiastuWarmest greetings from The Alantara Sanur, Honouring Bali’s Cultural Heritage.Thank you for taking the time to share your detailed feedback with us.We are truly sorry to hear that your recent stay did not meet your expectations and that you felt disappointed with several aspects of your experience. Please accept our sincere apologies for the inconvenience caused, particularly regarding the room condition, cleanliness, and the unpleasant smell you encountered. This is certainly not the standard we strive to deliver, and your comments have been shared with our housekeeping and engineering teams for immediate review and improvement.We also regret to learn that the breakfast selection and overall value did not meet your preferences. Your feedback is very important to us, and we will continue working with our culinary team to enhance the variety and quality of our offerings.Regarding the pool size and location, we understand that these may not have aligned with your expectations, and we truly appreciate your honest perspective. At the same time, we are pleased to know that you found our team friendly and that our shuttle service was helpful during your stay.Your feedback is invaluable as it helps us identify areas where we need to improve. We genuinely hope to have the opportunity to welcome you back in the future and provide you with a much better experience that reflects the true standards we aim to uphold.Warm regards,RendyGuest Service ManagerThe Alantara Sanur.

  • User:Stefan L

    Trip type: Family

    5 Star Experience

    rating30 Mar 2026

    We stayed at the Alantara hotel in Sanur The Breakfast is amazing, the staff are amazing and friendly, the location is very good, and it’s baby friendly, I highly recommend staying here. Rendy Ariestian, Guest Services / Front Office at The Alantara Sanur, responded to this review Dear Valued Guest,Om SwastiastuWarmest greetings from The Alantara Sanur, Honouring Bali’s Cultural Heritage.Thank you very much for your wonderful review and for recommending us so highly.We are truly delighted to hear that you had a 5-star experience and enjoyed our breakfast, friendly team, and convenient location. It is especially rewarding to know that you found our hotel to be baby-friendly, as we always strive to ensure comfort for all members of the family.Your kind words mean a lot to us and motivate us to continue delivering exceptional service.We look forward to welcoming you and your family back to The Alantara Sanur for another memorable stay.Warm regards,RendyGuest Service ManagerThe Alantara Sanur.

  • User:Pascal D

    Trip type: Couples

    A beautiful and authentic hotel Bilanais

    rating29 Mar 2026

    A very beautiful hotel with highly competent and kind staff, we had an excellent stay. Rendy Ariestian, Guest Services / Front Office at The Alantara Sanur, responded to this review Dear Valued Guest,Om SwastiastuWarmest greetings from The Alantara Sanur, Honouring Bali’s Cultural Heritage.Thank you very much for your kind review.We are truly delighted to hear that you had an excellent stay and appreciated the beauty and authentic Balinese charm of our hotel. Your kind words about our competent and friendly team mean a lot to us and will certainly be shared with everyone.We look forward to welcoming you back to The Alantara Sanur for another memorable experience.Warm regards,RendyGuest Service ManagerThe Alantara Sanur.

  • User:Sarah W

    Trip type: Couples

    Excellent, highly recommended.

    rating28 Mar 2026

    Lovely, quiet location with easy access to the centre of Sanur. Staff and service 10/10 nothing is too much trouble. Exceptionally clean everywhere. Comfortable large beds and nice room. Rendy Ariestian, Guest Services / Front Office at The Alantara Sanur, responded to this review Dear Valued Guest,Om SwastiastuWarmest greetings from The Alantara Sanur, Honouring Bali’s Cultural Heritage.Thank you very much for your excellent review and for your kind recommendation.We are delighted to hear that you enjoyed our quiet location with convenient access to the center of Sanur. It is especially rewarding to know that you rated our staff and service so highly, and that their attentiveness made your stay even more enjoyable.We are also pleased that you appreciated the cleanliness of our property, as well as the comfort of our spacious rooms and beds.Your kind words truly mean a lot to us, and we look forward to welcoming you back to The Alantara Sanur for another wonderful stay.Warm regards,RendyGuest Service ManagerThe Alantara Sanur.

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