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The Kuta Beach Heritage Hotel Bali - Managed By Accorhotels

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The Kuta Beach Heritage Hotel Bali - Managed By Accorhotels

locationKuta/ Legian, Bali

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About The Kuta Beach Heritage Hotel Bali - Managed By AccorhotelsAbout The Kuta Beach Heritage Hotel Bali - Managed By Accorhotels

Location

Centrally located on Bali, this hotel is right on the beach.

Facility

The hotel has a lift and features 159 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge, a tea/coffee station and a dishwasher. Further amenities include an ironing set and a trouser press. A telephone, satellite television, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The hotel includes a restaurant and a bar. The hotel offers a wide range of catering options. Half board and full board can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. The hotel also offers snacks. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Kuta Beach Heritage Hotel Bali - Managed By Accorhotels Amenities at The Kuta Beach Heritage Hotel Bali - Managed By Accorhotels

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Children's Pool

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1038

Very Good

737

Average

246

Poor

62

Terrible

51

Recent Reviews: 2134

  • User:jmfinvest

    Trip type: Couples

    Always the best, never dissapoints.

    rating18 Apr 2026

    Just an amazing place to stay and relax. Thank you once again Putu for organising everything for us ,the checkin and Room availability as we arrived was really appreciated.Dinner at Riva with the Acoustic Music is awesome with the Sunset and relaxing Atmosphere. Close to all the Restaurants and Shopping we need.To all the Team thank you especially those we met and chatted with.Linda, Nita, Wahyuni, Anita, Suardi, Suryadi, Gita and Indra. Ekwan for your Kindness.Always a great Holiday and will return soon..Thank you. Kuta Heritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review Dear jmfinvest,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Putu, Linda, Nita, Wahyuni, Anita, Suardi, Suryadi, Gita, Indra & Ekwan. We do appreciate and thank you for your feedback.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

  • User:Trek04914762178

    Trip type: Solo travel

    Good

    rating03 Mar 2026

    Verry good nice hotel with ocean view Kuta Heritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review Dear Trek04914762178,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We do appreciate and thank you for your feedback.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

  • User:esteritar

    Trip type: Solo travel

    Totally do not recommended

    rating21 Feb 2026

    I had a six-day stay that, unfortunately, was not as peaceful as I had hoped. My recommendation is that if you choose to stay here, you might want to avoid a beach view room. The claim that the rooms are soundproof does not seem accurate, as there was considerable noise from outside the hotel, including someone dressed as Michael Jackson playing his music. When I brought this to the attention of the reception staff, they indicated that they were unable to resolve the issue. It seems reasonable to expect that if external disturbances are affecting guests and the property, some action would be taken. Kuta Heritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review Dear esteritar,Thank you for sharing your feedback following your six-day stay with us. We are truly sorry to hear that your experience was not as peaceful as you had hoped.As we are located directly opposite the beach, the surrounding area can at times be lively, especially in the evenings. However, we fully understand that excessive outside noise — including street performances and music — can be disruptive, particularly when guests expect a restful environment. Please accept our sincere apologies for the inconvenience caused.While certain external activities are beyond the hotel’s direct control, this should not mean that your concerns are left unresolved. Your comments regarding the response you received from our reception team are concerning, and we will review this internally to ensure our team handles such situations with greater empathy, clearer communication, and alternative solutions, such as offering a room change where possible.Guest comfort is extremely important to us, and your feedback highlights areas where we must improve both our response and preventative measures. We truly regret that we did not meet your expectations on this occasion.Thank you again for your honest comments. We hope you may consider giving us another opportunity in the future, where we can provide you with a more comfortable and relaxing stay.Kind regards,Management

  • User:ZiezieSpeaks

    Trip type: Friends getaway

    Everything was beyond expectations!

    rating07 Feb 2026

    Putu was very friendly and all-smiles when she welcomed us. She was clear in all of her communications. She ticked every box very easily and professionally!The room was beautiful! It was spacious and clean. I completely forgot that I get complimentary upgrades as an Accor Gold member (and was pleasantly surprised when Putu mentioned it at check-in). The beautiful view of Kuta Beach and the sunsets nightly were beyond imagination.All the Security Officers were friendly, helpful, and chatty. They greeted us every morning when we went out—even gave us recommendations on where we should eat and where we should visit as well—and welcomed us back cheerfully when we returned in the night.The Tante at the gift shop felt like family when we dropped by to browse. Conversations were never dull despite meeting for the first time.The receptionist that assisted us with our late check-out requests was also very cheerful during our interaction. She also communicated very clearly on our benefits and the timing for the late check-out.Putu assisted us with out check-out (which to me felt very full circle). Just like before, she ticked all of the boxes very easily with all smiles.Your entire team made us feel so at home, and we really didn't want to leave. Please know that this is 100% not the last time I'll be staying here. I'm already thinking of coming back for another stay later this year!Thank you Kuta Beach Heritage Hotel for the amazing experience! Kuta Heritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review Dear ZiezieSpeaks,Thank you for choosing The Kuta Beach Heritage Hotel and sharing such a wonderful review. Reading your comments truly made our day, and we are delighted to know that your stay was beyond expectations. Creating memorable experiences is exactly what we strive for, and it is incredibly rewarding to hear that our team made you feel so at home.We are especially pleased to learn that Putu provided such a warm and professional welcome, clearly communicated your benefits as an Accor Gold member, and ensured a seamless experience from arrival through departure. Your kind recognition will certainly be shared with her, as well as with our reception team, security officers, and the gift shop team. They will be proud to know they helped make your stay so special.It is also wonderful to hear that you enjoyed the spacious room, the upgrade, and the beautiful views of Kuta Beach and its sunsets. Moments like these are what we hope every guest will cherish long after their stay.Thank you once again for your generous words and for your loyalty as an Accor Gold member. Knowing that you are already planning your return visit is the greatest compliment we could receive. We very much look forward to welcoming you back later this year for another exceptional experience.Kind regards,Management

  • User:Gusti Ayu O

    Trip type: Couples

    Amazing

    rating04 Feb 2026

    I had a wonderful stay at this hotel.The room was comfortable, clean, and well-maintained. The swimming pool was also great, very relaxing and perfect. Breakfast was delicious with a good variety of options, and everything tasted fresh.The staff were incredibly friendly and welcoming throughout my stay.Special mention to Kak Putu at the Front Office, she was extremely kind, professional, and very helpful. She truly made our experience even more pleasant.Overall, a great hotel with excellent service. I would definitely recommend staying here and would love to come back again. Kuta Heritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review Dear zoyad2024,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Putu at Front Office. We do appreciate and thank you for your feedback.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

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