The Sungu Resort & Spa

Recent Reviews: 314

• User:Larissa R

  Trip type: Friends getaway

  Wonderful place

  12 Nov 2024

  we received an amazing experience staying in the hotel beautiful surrounded by nature bungalows with private swimming pool, delicious breakfast and great location only 20 min walk to town centre. Highly recommended if you are looking for to feel the country

• User:SpecialTravelAgent

  Trip type: Family

  Warm up to local charm

  08 Sept 2024

  Local resort with Balinese charm, takes a little bit to get used to, especially as we arrived in the middle of the night and did not know what to expect. We had a lovely house with a beautiful private swimming pool we enjoyed as much as we could. Breakfast is delicious and the staff are very nice.

• User:Atit S

  Trip type: Family

  Extremely Run Down Property

  01 Jul 2024

  recently stayed at Sungu UBUD and found the experience largely disappointing. The only highlight was Mr. Sudi at the front desk, who was exceptionally helpful and went above and beyond in assisting us. Unfortunately, the property itself is in poor condition. We encountered broken and leaky taps, and the rooms, along with the amenities, were well below mediocre. The property appears to be understaffed, and even the existing staff seemed unsatisfied. Additionally, there were no options for vegetarian food. The maintenance of the property is severely lacking, leaving it in a state of disarray.The location is decent, with a 15-minute walk to the market, but this does not compensate for the overall lack of quality and care at the property.---

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• User:374hannaht

  Trip type: Friends getaway

  Perfect Bali retreat

  19 Nov 2023

  We stayed for 4 nights and found the staff at sungu very polite and friendly on arrival. After a long journey we ate in the restaurant on our first night and shared a bottle of white wine and were pleasantly surprised by the delicious food and fabulous price. We had also eaten breakfast in the hotel every morning and found plenty of Balinese and western options with complimentary tea/ coffee.The room itself was clean, air conditioned and had everything we would have needed. Our bathroom although covered was open to the outside elements however we found this charming and not a problem at all, you expect the odd lizard and mosquitoes when visiting Bali.We also opted for the Balinese borah massages on our first morning after breakfast and were not disappointed, this is a must when visiting as we left feeling exfoliated and relaxed!The only part of this hotel and all they have to offer that let down the experience was the free shuttle bus into ubud town centre, the man running the bus was pleasant enough but when organising pick from the town was either late or failed to pick us up which either left us looking for a paid taxi or stranded and having to walk back, which is only a 10 minute walk but a lot is up hill and in extreme heat. On our last day we had ventured into town for lunch and last minute presents but had been let down by the shuttle which then made us late for our other taxi to the airport, queue the mad last minute rush.Other than this, the hotel is quaint, private and a perfect little Bali retreat.

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• User:Michael L

  Trip type: Couples

  Really poor. Blinded by a discount.

  27 Jun 2023

  We arrived and were immediately underwhelmed. Not much of an entrance, dark, and didn’t appear to be near anything. Got into reception area and it was nice enough, looked quite cultural and staff were lovely. We were then shown to our room…At first glance it seemed okay, staff showed us around and first hiccup was a lizard (the first one) running around the walls. This was blamed on the tropical climate we were in, to an extent I can understand this. We were shown the outdoor area which had a bath, shower, sink, storage and toilet. Ants all over the bath and toilet area, the shower had no cover or roof as such, so flies, birds and mosquitos were buzzing around whilst showering. Made me feel as though I needed another wash after coming out a shower. (We had just come from a hotel, Pearl of Trawangan in Gili T, which also had an outdoor bathroom area, but had a canopy and was kept immaculately clean) so no excuses.The shower area was overgrown with plants and the “shower tray”, which was essentially a slab, was covered in moss. I showered with flip flops on as it didn’t seem clean at all. After my shower after a long day travelling, my partner informed me of another 3 lizards that were seen inside the room, as well as sizeable spiders. There was an inch gap at the bottom of the door which likely let everything in - not great. Because each room was its own little chalet, and the roofs weren’t concrete tiles or anything, it made it very loud. We heard birds squawking and cats meowing. We were scared of the thought of going for a pee in the middle of the night as we weren’t sure what we’d find, given it was a completely Open space above the shower. We came to the decision of leaving after not even staying a night. We didn’t feel clean, we were on edge with all the noise and bugs, scared to leave our cases open as they probably would have been full of flies and bugs, and in all honesty we were blinded by a discount (£1500 to £180 for 5 nights). IWe booked the hotel “Swahita Ubud” which was brilliant and immediately got a taxi there.It was during our taxi to Swahita that we found the Sungu to be a 10-15 minute taxi from bars and restaurants. They did offer a shuttle, but we personally would’ve found this a real inconvenience every night. If you love bugs or want to have a glamping experience in Bali, then this might be for you. If you want a bit of cleanliness or luxury, I’d avoid.

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